Aastra 7434IP User Manual
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Aastra 7434IP User Manual

Aastra 7434IP User Manual

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USER GUIDE
6/1553-DBC 434 01
B3
2010
01
26
Aastra 7434ip
IP Phone for MX-ONE™
USER GUIDE
Anna Hillertz
EANNHIL
HF
EAB
KCM/DP
XXXXXX
XXXX
HF
EAB
KCM/DP

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Summary of Contents for Aastra 7434IP

  • Page 1 USER GUIDE 6/1553-DBC 434 01 2010 Aastra 7434ip IP Phone for MX-ONE™ USER GUIDE Anna Hillertz EANNHIL KCM/DP XXXXXX XXXX KCM/DP...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Important User Information

    HONE FOR Important User Information WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
  • Page 4 MPORTANT NFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 IP P MX-ONE™ HONE FOR IMPORTANT SAFETY INSTRUCTIONS (ENGLISH) When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6 NFORMATION INTRODUCTION These directions for use describe the user procedures to handle the features available for the Aastra 7434ip phone. This document is valid for MX-ONE Telephony System -– Telephony Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document.
  • Page 7 IP P MX-ONE™ HONE FOR • The handset’s earcap region is slightly magnetic and may pick up small metallic objects, such as 26/6 gauge staples. Check the earcap region for metallic objects before use. • Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950.1-2003.
  • Page 8 ASTRA ESCRIPTION Aastra 7434ip Description The Aastra 7434ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, function keys, and 8 shortcut keys. Most features are activated from the function keys and the menus shown in the display.
  • Page 9 HONE FOR Cabling All connections at the back of the phone are marked for easier identifi- cation, see figure 2 on page 9. Aastra 7434ip Note 8-pole! RJ45 connector Figure 2: Aastra 7434ip Back View 6/1553-DBC 434 01 Uen B3 2010-01-26...
  • Page 10 7434 ASTRA ESCRIPTION Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. • If you use the external power adapter, connect one end of the adapter to the phone connection marked , and the other end to a power...
  • Page 11 IP P MX-ONE™ HONE FOR Handset connector Connect the handset to the connection marked Connect the Key Panel Unit or the Display Panel Unit to the connector marked “Panel”. Note: The phone does not work during power failure, unless powered through a PoE.
  • Page 12 7434 ASTRA ESCRIPTION Press until you hear a click sound. Note: If you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone. Connect the cables, see 2.1 Cabling on page 9. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD.

  • Page 13: Function Keys

    IP P MX-ONE™ HONE FOR Function Keys The phone is equipped with a standard alpha numeric keypad and a set of function keys. The function keys are described below. Settings Pressing this key opens the settings menu, see 13 Settings on page 89 for more information. Contacts Pressing this key opens the list of contacts in your phone.

  • Page 14: Shortcut Keys

    Pressing this key when working with from the menus, will take you one step back. Press this key to shut down the phone. Shortcut Keys The Aastra 7434ip phone has eight programmable shortcut keys that can be assigned to: • Functions (for example Callback and Follow-me) •...
  • Page 15 Designation Card Manager Use the Designation Card Manager (DCM) tool to create your own designation cards with shortcut keys. DCM can be downloaded from www.aastra.com. For more information, please contact your Aastra Enterprise Certified Sales Partner. Display The phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner ID, and so on.
  • Page 16 7434 ASTRA ESCRIPTION Figure 5: Tiltable display It is possible to change the contrast of the display, see 13.4.1 Modifying Contrast on page 94. It is also possible to change the brightness of the display, see 13.4.2 Modifying Brightness on page 94, and the brightness hold time, see 13.4.3 Modifying Brightness Hold Time on page 95.

  • Page 17: Outgoing Call

    IP P MX-ONE™ HONE FOR If follow-me is activated, this is also indicated in the idle phone display. 2.5.2 Outgoing call During an outgoing call, the display shows the traffic information and the dialed name (if available) and number. 2.5.3 Display Icons Depending on the phone mode, one or more icons in table 2 on page 17 may appear in the display.
  • Page 18 7434 ASTRA ESCRIPTION Display Description icon New missed call(s) Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.

  • Page 19: Display Menu Structure

    IP P MX-ONE™ HONE FOR Display Menu Structure In the sections below, the phone menus are described in brief. For a detailed description of the various menu options, please see the appro- priate section in this manual. Note: Depending on the phone configuration, the menus in your phone may differ in content from the menus displayed in the following sections.
  • Page 20 7434 ASTRA ESCRIPTION Figure 7: Settings menu structure 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 21: Call List

    IP P MX-ONE™ HONE FOR 2.6.3 Contacts Pressing the key activates the Contacts menu. See figure 8 on page 21 for a description of the menu structure. Figure 8: Contacts menu structure 2.6.4 Call List Pressing the key activates the Call List menu. See figure 9 on page 21 for a description of the menu structure.
  • Page 22 7434 ASTRA ESCRIPTION 2.6.5 Message Pressing the key activates the Message menu. See figure 10 on page 22 for a description of the menu structure. Figure 10:Message menu structure Indicators Indicators on the phone keys indicate line status using different flash patterns, see below.

  • Page 23: Tones And Signals

    IP P MX-ONE™ HONE FOR Tones and Signals It is possible to set different ring signals on the phone. For a description on how to change signals, see 13.3.1 Ring Signals on page 92. To distin- guish between different call types, that is, internal, external and callback calls, the signal you choose is used with different ring cadences, see 2.8.1 Call Type Characteristics on page 23.

  • Page 24: Tone Characteristics

    7434 ASTRA ESCRIPTION 2.8.1.2 Mute Ring Signal To suppress the ring signal for an incoming call, do the following: Press the key. The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing. Answer the call.

  • Page 25: Handset Mode

    IP P MX-ONE™ HONE FOR Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone On hold * The conference tone can be disabled by the system administrator. Note: The tones above are the most commonly used tones worldwide. Many markets use a differing tone for one or more situations.

  • Page 26: Hands-Free Mode

    7434 ASTRA ESCRIPTION 2.10 Handsfree Mode In handsfree mode, you do not lift the handset to start a procedure, and instead of replacing the handset when you end a call, you press the Clear softkey or By default, the phone is set to connect calls to the loudspeaker when you answer incoming calls, or when you make calls by pressing a line key.
  • Page 27 IP P MX-ONE™ HONE FOR Answer a call Press Make a call Press and dial the desired number. In headset preset mode, you are not required to press the headset key. Switch from headset  Lift the handset. to handset Switch from handset ...

  • Page 28: Gigabit Ethernet

    7434 ASTRA ESCRIPTION To install the option unit, do the following: Log off the phone. Disconnect the power from the phone to avoid electrostatic discharges, ESD. Connect the ribbon cable to the phone. Note: Avoid touching the contacts. Connect the option unit to the phone by attaching the foot console at the arrows on the back of the phone, and press until you hear a click sound.
  • Page 29 The latest version of the DCM tool can be downloaded from www.aastra.com. For more information, please contact your Aastra Enterprise Certified Sales Partner. Note: It is not possible to have both KPUs and DPUs installed on the same phone.
  • Page 30 7434 ASTRA ESCRIPTION CLICK Lock the unit. CLICK Remove the rubber piece from the back of the panel unit. Connect the ribbon cable to the phone. Make sure it fits correctly before pressing it down. 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 31: Wall Mounting

    IP P MX-ONE™ HONE FOR Replace the rubber piece. Connect the foot console on the KPU or DPU (the console is enclosed in the box). This is done in the same way as connecting the phone's foot console to the phone. 2.13.2 Removing a Key Panel Unit or Display Panel Unit To remove a KPU or DPU, do the following:...

  • Page 32: Starting The Phone

    TARTING THE HONE Starting the Phone This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system adminis- trator before you can use the phone.

  • Page 33: Logging On To The System

    IP P MX-ONE™ HONE FOR If a new software version is available, you will be notified via a display message. 3.1.2 Logging On To the System When the phone is logged on to the network, there are three possible scenarios: •...
  • Page 34 TARTING THE HONE User Type Modes There are three user type modes: Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.

  • Page 35: Permanent User

    IP P MX-ONE™ HONE FOR • If a password (or PIN code) is required, enter your password (or PIN code) and press Log On again. When your name and number appears in the display, the phone is ready to use. Note: The password is obtained from, and can only be changed by, the system administrator.

  • Page 36: Restarting The Phone

    TARTING THE HONE Press Yes to confirm. Press No to cancel. • If the logged off user was a temporary user, the preliminary user is logged back on automatically. • If no user is logged on, only emergency calls are possible. Note: If the emergency call function is disabled, the message “No calls!”...

  • Page 37: Updating The Phone Software

    IP P MX-ONE™ HONE FOR Press Yes to confirm and restart the phone. Updating the Phone Software When new software is available, you are notified of this via a message in the phone display. You have 60 seconds to decide if you want to update the software to the latest version.

  • Page 38: Software Version

    To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Aastra 7434ip and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 39: Incoming Calls

    IP P MX-ONE™ HONE FOR Incoming Calls This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. Receiving Calls An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.

  • Page 40: Missed Calls

    NCOMING ALLS Note: France and New Zealand, press 4; Sweden, press 6. Note: Some phones can be protected against call pick-up. Missed Calls If you have new missed calls in the call list, the call list key indicator flashes. To check your missed calls, do the following: Press the key to enter the call list.

  • Page 41: Answering A Second Incoming Call

    IP P MX-ONE™ HONE FOR Answering a Second Incoming Call You have three access lines ( ) for incoming and outgoing calls. All lines have the same extension number. This feature is called triple access line. To answer a second incoming call, do the following: You have an ongoing call on the key, and the key flashes...
  • Page 42 NCOMING ALLS 4.6.1 Disabling Parallel Ringing You can disable parallel ringing temporarily by activating Follow-me. 4.6.1.1 Disabling On Your Phone To disable parallel ringing on one phone in the parallel ringing list, acti- vate Follow-me to the main extension. For more information on Follow-me, see 7 Call Forwarding on page 56.

  • Page 43: Outgoing Calls

    IP P MX-ONE™ HONE FOR Outgoing Calls This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. Making Calls You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
  • Page 44 UTGOING ALLS • If the internal number you have called is busy or does not answer. You can have several callbacks activated at the same time. • If all external lines are busy. You can have only one callback acti- vated on a busy external line.

  • Page 45: Call Waiting

    IP P MX-ONE™ HONE FOR To answer a callback call, do the following: Lift the handset. You will hear the ring tone. You have to answer within 8 seconds, otherwise the callback is cancelled. Note: If you have ordered callback for an external line, you may be prompted to enter any remaining digits.
  • Page 46 UTGOING ALLS Note: If the called extension does not accept Call Waiting signals, you will continue to hear a busy tone. If the busy extension ignores the Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 43. 5.2.2.1 Activating Call Waiting To send a call waiting signal to the busy number, do the following:...

  • Page 47: Emergency Calls (Sos Calls)

    IP P MX-ONE™ HONE FOR Press more..Select Intrude, and press Select. 5.2.4 Bypass If you need to get through to a certain extension currently being forwarded by follow-me, you can bypass the extension. If this feature is allowed from your extension, you can bypass an acti- vated Diversion, an activated Follow-me or an activated Absence Infor- mation on a specific extension.

  • Page 48: Redial Calls

    UTGOING ALLS • Dial the emergency number (SOS number). Wait for answer. When the emergency call has been terminated, the emergency centre can call back to your phone even though it is logged off. 5.3.3 The Phone Is Logged Off, With Emergency Call Feature Disabled When the emergency call feature is disabled, the SOS text does not appear in the display.

  • Page 49: Speed Dialing

    IP P MX-ONE™ HONE FOR The last dialed external number is automatically redialed. Note: Finland and Sweden: Press **0. 5.4.2 Redial a Call from the Call List To make a call using the call list, do the following: Press the key to open the call list.

  • Page 50: Dial By Contacts

    UTGOING ALLS Press Call and lift the handset. Dial by Contacts To dial a contact, do the following: Press to open your contacts. Find the contact you want to call, or press and hold the key (2-9) that holds the first character in the name of the contact you want to call.

  • Page 51: Individual External Line

    IP P MX-ONE™ HONE FOR 5.8.1 Ordering Number Presentation Restriction To order number presentation restriction from your phone, do the following: Lift the handset. Dial * 42 #. Wait for a dial tone. Dial the desired number. Individual External Line To call an individual external line, do the following: Lift the handset.

  • Page 52: During Calls

    URING ALLS During Calls This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples. On Hold You can put an ongoing call on hold temporarily by pressing Hold, or by pressing the line key used for the ongoing call.

  • Page 53: Switching Between Calls

    IP P MX-ONE™ HONE FOR 6.2.2 Switching Between Calls During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.

  • Page 54: Transfer To Your Mobile Phone

    URING ALLS 6.3.2 Transfer to Your Mobile Phone To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer. Note: You need to program your mobile phone number to be able to transfer a call to this number.
  • Page 55 IP P MX-ONE™ HONE FOR To leave the conference, replace the handset or press Suffix Dialing (DTMF) When communicating with and controlling a voice mail system, or when retrieving information about your bank account through your phone, you need to use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing.

  • Page 56: Call Forwarding

    ORWARDING Call Forwarding Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts. Internal Follow-me Internal follow-me allows you to redirect incoming calls to another exten- sion within the network.
  • Page 57 IP P MX-ONE™ HONE FOR Wait for a special dial tone. Note: If you do not know the extension number in advance, you can order Follow-me to an unknown extension. Then dial *21* own extension number * own extension number # instead. Replace the handset.

  • Page 58: External Follow-Me

    ORWARDING Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. External Follow-Me If external follow-me is allowed, you can have all calls to your extension diverted to an external number of your choice. When follow-me is activated, this is indicated in the display.
  • Page 59 IP P MX-ONE™ HONE FOR Press more..Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. Personal Number and Profiles With the personal numbers and profiles feature you can be reached on your normal office phone number even if you are out of the office.
  • Page 60 ORWARDING Note: When another party is included in the activated profile, for instance a colleague or an operator, always remember to inform them about your absence. If VoiceMail is included in the activated profile, make sure to always update your greeting with Absence Information.
  • Page 61 IP P MX-ONE™ HONE FOR Wait for dial tone. Dial *75* authorization code # own extension number #. Wait for dial tone. Dial #10* own extension number #. Replace the handset. 7.3.5 Designing and Ordering Your Search Profiles The search profiles are installed and changed by the system adminis- trator.
  • Page 62 ORWARDING • Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Example of how to fill in your settings form for search profiles: Table 3 Profile 1 - In office Search Type of phone or...
  • Page 63 IP P MX-ONE™ HONE FOR Settings Form For Search Profiles Fill in the form and give it to the system administrator. Name: Department: Phone number: Account: Table 5 Profile 1 - Search Type of phone or Phone Ring time order answering position number (seconds)
  • Page 64 ORWARDING Table 7 Profile 3 - Search Type of Phone or Phone Ring time order answering position number (seconds) Table 8 Profile 4 - Search Type of phone or Phone Ring time order answering position number (seconds) Table 9 Profile 5 - Search Type of phone or Phone...

  • Page 65: Microsoft® Outlook® Contacts

    Start the My Dialog 4000 Contacts application by clicking the icon. Enter your phone number, phone password, and the IP address to the phone. Note: You find the phone IP address by clicking , and selecting Help, About Aastra 7434ip, Phone IP Address. 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 66: Calling A Contact

    ONTACTS Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side. Select the desired contacts on the left hand side and click Add >>. Selected Microsoft Outlook contacts are moved to the contacts list in your phone.

  • Page 67: Adding A New Contact

    IP P MX-ONE™ HONE FOR Adding a Contact There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 14.3.1 Contacts Folder on page 103.

  • Page 68: Editing A Contact

    ONTACTS Press Done to save the number as one of your contacts. Note: Numbers beginning with 0 are preceded by the digit or digits required to reach an external line. The digits can also be stored by adding the country code number after a plus sign, for example +46 8 719 0000.
  • Page 69 IP P MX-ONE™ HONE FOR Press more..Select Erase to erase one letter at the time. Erase all to erase the whole entry. Make the changes, and press OK. If you wish to edit the number or ring signal, press more..Press Done to save and return to the contact list.

  • Page 70: Deleting A Contact

    ONTACTS Deleting a Contact It is possible to delete a selected contact, or all contacts at once. 8.5.1 Deleting One Contact To delete a contact, do the following: Press Select a contact and press more..Select Delete [contact] and press Select. A confirmation message is displayed.

  • Page 71: Presence Information

    IP P MX-ONE™ HONE FOR Presence Information Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Avail- able absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip.

  • Page 72: Canceling Absence

    RESENCE NFORMATION Canceling Absence To remove an absence reason, do the following: Press more..Select Disable all diversions, and press Select. Press Presence. Select My Presence, and press Select. Select Available, and press Select. 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 73: Listening To Voice Mail Messages

    IP P MX-ONE™ HONE FOR Messages When you receive a message, the message key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep notifies the user. The lamp keeps flashing until you press the messages button.
  • Page 74 ESSAGES Select My VoiceMail, and press Call. If the following message is displayed, the voice mail number should be configured to Call: “Not programmed! Program VoiceMail?” See 10.1.2 Programming VoiceMail Number on page 74. Follow the recorded instructions. 10.1.2 Programming VoiceMail Number If you receive the following message when you are trying to call your VoiceMail, you should program the VoiceMail: “Not programmed! Program VoiceMail?”...

  • Page 75: Manual Message Waiting (Mmw)

    IP P MX-ONE™ HONE FOR 10.2 Manual Message Waiting (MMW) The Manual Message Waiting (MMW) feature enables you to send and receive message waiting signals when the line is busy. • MMW allows you to send a message waiting signal to an extension that does not answer when you call (if this feature is allowed, this is set by the system administrator).
  • Page 76 ESSAGES 10.2.3 Canceling an MMW Indication To cancel a MMW indication that you have sent to another extension, do the following: Lift the handset and wait for a dial tone. Dial # 31 * extension number #. Replace the handset. 6/1553-DBC 434 01 Uen B3 2010-01-26...

  • Page 77: Group Features

    IP P MX-ONE™ HONE FOR Group Features Most of the time, you will be working in a team, for example within an department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your colleagues extensions, ensuring call coverage.

  • Page 78: Group Hunting

    ROUP EATURES 11.2 Group Hunting An internal hunt group number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. 11.2.1 Answering a Group Call A group call is answered in the normal way. 11.2.2 Leaving a Group Temporarily By ordering Follow-me to your own extension number, you can leave an...

  • Page 79: Other Useful Features

    IP P MX-ONE™ HONE FOR Other Useful Features This chapter describes features such as Account code, Authorization code, Personal number, and Alarm Extension. 12.1 Account Code The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone.

  • Page 80: Authorization Code

    THER SEFUL EATURES 12.2 Authorization Code Authorization codes are used to control or limit the access to an exten- sion. When an extension is controlled by an authorization code, certain profiles will not be allowed to make calls to other countries, for example. If you are authorized to use the authorization code, you will be able to open up the extension to use more features.
  • Page 81 IP P MX-ONE™ HONE FOR 12.2.1.2 Locking Extension To lock an extension with a common authorization code, do the following: Dial *73* authorization code #. Wait for a verification tone. When a tone is heard, the extension is locked. If no authorization code is dialed when making a call from a locked extension, the call will use the default common service profile.
  • Page 82 THER SEFUL EATURES 12.2.2.1 Dialing From Own Extension To make a authorization code call from your own extension with an indi- vidual authorization code, do the following: Dial *75* authorization code #. 75 is the standard function code for individual authorization code dialing.

  • Page 83: Alarm Extension

    IP P MX-ONE™ HONE FOR If no authorization code is provided, calls from a locked extension will use the default common service profile (if it is a generic extension), or the minimum common category (if it is another extension). If a valid authorization code is provided, calls from a locked extension will use the common category or common service profile linked to the autho- rization code.

  • Page 84: Direct In-Dialing

    THER SEFUL EATURES access if the extension is busy. Up to seven callers can be connected to the alarm extension at the same time. An alarm extension cannot be assigned to an IP phone, but it is possible to call an alarm extension from an IP phone. 12.4 Direct In-dialing Direct In-dialing is a feature that enables direct routing of incoming...

  • Page 85: Malicious Call Tracing

    IP P MX-ONE™ HONE FOR 12.7 Malicious Call Tracing If you are being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time.

  • Page 86: Flexible Night Service

    THER SEFUL EATURES Dial *72* authorization code #. Wait for a dial tone. Dial the external number. 12.8.2 Calling With an Individual Authorization Code Call the DISA feature at your office. Wait for a dial tone. Dial *75* authorization code *. Wait for a dial tone.

  • Page 87: Key Monitoring

    IP P MX-ONE™ HONE FOR Flexible night service permits you to select an external line and connect it directly to Line 1 or 2 on your phone. This is convenient when you expect important calls after office hours and wish to get them without delay. Details about external line numbers can be obtained from the operator.
  • Page 88 THER SEFUL EATURES • The indicator lamp is flashing slowly: The monitored extension has performed common hold. Monitoring keys are programmed by your system administrator, however, you can change the alerting type from your phone, see 13.3.2.2 Changing Alert For Monitored Extensions on page 93. Note: When you log on to another IP phone, all shortcuts, including monitoring keys, are automatically moved to the new phone.
  • Page 89 IP P MX-ONE™ HONE FOR Settings This section describes how to change settings for the phone. 13.1 My Availability Settings It is possible to specify availability status for: • My Presence • My mobile phone • Free on busy 13.1.1 My Presence To modify the presence status, do the following: Press...
  • Page 90 ETTINGS Select Free on busy, and press Select. Scroll and select ON put call through, and press Set. Press Yes to confirm. 13.2 Shortcuts This section describes how to program shortcuts. 13.2.1 Adding New Manual Input To add a shortcut, do the following: Press Select Shortcuts, and press Select.

  • Page 91: Editing A Shortcut

    IP P MX-ONE™ HONE FOR Select a number from the call list, and press Add. Press Done to save the shortcut. Press more... to edit the data or label before saving. 13.2.3 Adding New Shortcut From Contacts To add a shortcut from your contacts list, do the following: Press Select Shortcuts, and press Select.

  • Page 92: Deleting A Shortcut

    ETTINGS 13.2.5 Deleting a Shortcut To delete a shortcut, do the following: Press Select Shortcuts, and press Select. The following message is displayed: “Select a Shortcut by pressing the key!” Press the shortcut to delete and press more..Scroll to Delete [selected shortcut], and press Select. A confirmation message is displayed.

  • Page 93: Alert Type

    HONE FOR 13.3.2 Alert Type With the Aastra 7434ip phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call), and for monitored extensions. The following alerting types are available:...
  • Page 94 ETTINGS Select an alert, and then press Set. A confirmation message is displayed. Press Yes It is also possible to change the alert signal by pressing , selecting Shortcuts, and then pressing the shortcut for the monitored extension. 13.4 Display This section describes how to change the display contrast, brightness and brightness hold time, that is, how long the display will be illuminated.

  • Page 95: Display Menus

    IP P MX-ONE™ HONE FOR 13.4.3 Modifying Brightness Hold Time To modify the brightness hold time, do the following: Press Select Display and press Select. Scroll to Brightness Hold time and press Select. You can modify the hold time to 1, 2, 5, 10, 30 or 60 minutes. Press the navigation keys, or the volume keys, to set the desired brightness hold time.

  • Page 96: Keypad Characters

    ETTINGS 13.5.2 Keypad Characters To change the keypad character set, do the following: Press Scroll to Language, and press Select. Select Keypad Characters, and press Select. The default character set is displayed, along with a list of available character sets for the keypad. Use the navigation keys to scroll the list and select the desired character set, and press Set.

  • Page 97: Security And Access

    IP P MX-ONE™ HONE FOR 13.7 Option Unit (Optional) To modify the option unit settings, do the following: Press Select Option Unit, and press Select. Note: Option Unit is available only when an option unit is installed. Select Busy signal, Extra bell, or Combined Bell/Busy, and press Select.
  • Page 98 IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Aastra 7434ip is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.

  • Page 99: Web Interface

    Phone IP Address To find out the IP address of the phone, do the following: Press Select Help and press Select. About Aastra 7434ip is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
  • Page 100 To find out the web address of the phone, do the following: Press Select Help and press Select. About Aastra 7434ip is displayed. Press Select. Select Phone Web Address, and press Select. The web address is displayed.

  • Page 101: Using The Web Interface

    IP P MX-ONE™ HONE FOR 14.3 Using the Web Interface To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on. Note: Use the same password (or PIN code) as you use to log on your phone.
  • Page 102 NTERFACE 6/1553-DBC 434 01 Uen B3 2010-01-26...
  • Page 103 IP P MX-ONE™ HONE FOR Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 14.3.1 Contacts Folder Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts.
  • Page 104 NTERFACE 14.3.1.2 Editing or Deleting a Contact To edit or delete a name and number, do the following: Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. •...
  • Page 105 IP P MX-ONE™ HONE FOR 14.3.2.2 Deleting All Names And Numbers To delete all names and numbers from the call list, do the following: Expand Call List. Click Delete call list. A confirmation message is displayed. Click OK to delete the call list. 14.3.3 Settings - Shortcuts Expand Settings.

  • Page 106: Settings - Sounds

    NTERFACE Enter new characters. Click Save. The key table is shown with the edited number or code. 14.3.3.3 Deleting a Shortcut To delete a shortcut, do the following: Click the underlined number or code for the key to be deleted. Click Delete.

  • Page 107: Troubleshooting

    IP P MX-ONE™ HONE FOR Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar prob- lems, there may be a system error.

  • Page 108: List Of Features And Procedures

    IST OF EATURES AND ROCEDURES List of Features and Procedures Table 10 Features and Procedures summarizes the procedures avail- able for the Aastra 7434ip phone. Table 10 Features and Procedures Features Procedure ACCOUNT CODE *61* account code # AUTHORIZATION CODE...
  • Page 109 IP P MX-ONE™ HONE FOR CALL PICK UP individual Press key 8 group CALL WAITING not applicable COMMON SPEED DIALING see List of speed dialing NUMBERS numbers CONFERENCE Press soft key or shortcut key EXTERNAL FOLLOW-ME to order *22# route access code and external number # to cancel #22#...
  • Page 110 IST OF EATURES AND ROCEDURES to order *31* extension number # to cancel #31# NIGHT SERVICE Universal Flexible to order *84* route number * external line number # to cancel #84# NUMBER PRESENTATION *42# B-number RESTRICTION RESTART Press and # simultaneously for at least one second.
  • Page 111 HONE FOR Suffix Digits and Feature Codes This section describes the country specific suffix digits and feature codes that are relevant for the Aastra 7434ip IP phone used in the MX-ONE environment. The following application systems are concerned: Australia, Austria,...
  • Page 112 UFFIX IGITS AND EATURE ODES Choice of Language Ordering or Cancellation of Active List (Personal Number) Follow Me United Kingdom: 2 External Follow Me North America: 23 Ordering or Cancellation of North America: 24 Interception Message Print Interception Message Sweden: N/A Manual Message Waiting Cancellation of Message North America: 56...
  • Page 113 IP P MX-ONE™ HONE FOR Customer Identity Storage Answer on Group Call Finland: 0 Pick-up, and Answer on North America: 59 Night Time Connection (* and Sweden: 0 # in the service code can be excluded) Ordering of Night Time North America: 8 Connection Repetition of the Last...

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