Technical support
If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact
technical support.
For the fastest possible resolution of your problem, have the following information available when you
call or e-mail:
The computer and QuickDock model types
●
Serial numbers for the computer and QuickDock
●
Dates the computer and QuickDock were purchased
●
Conditions under which the problem occurred
●
Error messages that have been displayed
●
Hardware configuration of the computer
●
Hardware and software you are using
●
The manufacturer and model of the printer or other accessories connected to the computer and
●
QuickDock
Configuration settings, including contents of the system files
●
To contact technical support, click Start, click Help and Support, and then click Contact support
to start a chat session with a support specialist.
Technical support
13
Need help?
Do you have a question about the quickdock and is the answer not in the manual?
Questions and answers