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HP Elite USB-C Docking Station
User Guide

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Summary of Contents for HP elite usb-c

  • Page 1 HP Elite USB-C Docking Station User Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Table of contents 1 Getting started ............................. 1 Identifying components ............................1 Top component ............................ 1 Right components ..........................2 Front components ..........................3 Rear components ..........................4 Setting up the USB docking station ........................5 Step 1: Connecting to AC power ......................5 Step 2: Connecting to a computer .......................
  • Page 4 5 Specifications .............................. 20 Input power ................................20 Operating environment ............................20 Index ................................21...
  • Page 5: Getting Started

    Getting started Identifying components This chapter identifies the visible hardware features of the HP Elite USB-C Docking Station and provides setup instructions. NOTE: Some features of the HP Elite USB-C Docking Station may not be available on your computer. Top component...
  • Page 6: Right Components

    Right components Component Description USB Type-C cable Connects the docking station to a notebook or tablet. Security cable slot Attaches an optional security cable to the docking station. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the docking station from being mishandled or stolen.
  • Page 7: Front Components

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Windows 10 Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Windows 8 Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
  • Page 8: Rear Components

    Rear components Component Description Power connector Connects an AC adapter. USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
  • Page 9: Setting Up The Usb Docking Station

    Setting up the USB docking station Step 1: Connecting to AC power WARNING! To reduce the risk of electric shock or damage to your equipment: Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
  • Page 10: Step 2: Connecting To A Computer

    NOTE: For instructions on accessing the Power Options page, see Help and Support on the computer. Setting up the software This section describes how to install the HP Elite USB-C Docking Station software on a computer running the Windows ®...
  • Page 11: Configuring An External Monitor

    Click Finish. Be sure that you have the latest drivers installed. Go to http://www.hp.com/support and select your country or region. Select Software and Drivers, type the dock model number (located on the bottom of the docking station), and then select Find my product.
  • Page 12: Using Additional Software Features

    To set the external monitor as an extension of the primary monitor on computers running Windows 10 or Windows 8, select Extend. To set the external monitor as an extension of the primary monitor on computers running Windows 7, select Extend these displays. –...
  • Page 13: Using The Docking Station

    Using the docking station Docking station guidelines Operating systems—For optimal performance, use the docking station with a computer running the ● Windows 10, Windows 8, or Windows 7 operating system. Only computers with USB Type-C ports are supported. Power—To use docking station features, AC power must be connected to the docking station. ●...
  • Page 14: Connecting To A Network

    Connecting to a network You can connect the computer to a network through the docking station. This requires an Ethernet cable (purchased separately). Connect the docking station to the computer. Connect one end of the Ethernet cable to the RJ-45 (network) jack on the docking station and connect the other end to an RJ-45 wall jack or router.
  • Page 15: Connecting Usb Devices

    Connecting USB devices The docking station has five USB ports: one USB 3.0 and two USB 2.0 ports on the rear panel and one USB Type-C and one USB 2.0 port on the front panel. Use the USB ports to connect optional external USB devices, such as a keyboard and mouse.
  • Page 16: Connecting To A Displayport Device

    Connecting to a DisplayPort device The docking station can also be connected to an external device, such as a monitor or a projector, through the DisplayPort. The docking station supports video connections to the HDMI port and the DisplayPort at the same time, as long as screen resolutions are 2560 x 1600 or less.
  • Page 17: Connecting To An Hdmi Device

    Connecting to an HDMI device You can connect the docking station to an external video or audio device, such as a high-definition television, or to any digital audio components, through the HDMI port. The docking station supports video connections to the HDMI port and the DisplayPort at the same time, as long as screen resolutions are 2560 x 1600 or less. For resolutions greater than 2560 x 1600, only single display mode can be used.
  • Page 18: Connecting Audio

    Connecting audio You can connect headphones or speakers directly into the audio-in (headphone)/audio-out (microphone) combo jack on the docking station. You can also connect analog audio devices. NOTE: If the audio does not automatically switch to the docking station, set the docking station as the default audio device in your computer settings.
  • Page 19: Connecting An Optional Security Cable

    Connecting an optional security cable NOTE: The security cable is designed to act as a deterrent, but it may not prevent the docking station from being mishandled or stolen. To install a security cable: Loop the security cable around a secured object. Insert the key into the cable lock (1).
  • Page 20: Disconnecting The Docking Station

    Disconnecting the docking station To disconnect the docking station from the computer, follow these steps: Click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. Click Safely Remove USB Docking Station. The Safe to Remove Hardware message is displayed. Disconnect the attached USB Type-C cable from the computer.
  • Page 21: Troubleshooting

    Troubleshooting Solving common problems The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause Solution The power light is off. The docking station is not connected to AC Connect the power cord to the docking power.
  • Page 22: Audio Problems

    Click the Show hidden icons arrow in ● the notification area, and then click the HP Connection Manager icon. In the HP Connection Manager window, click the WLAN power icon to turn it off. Cannot uninstall DisplayLink core software Uninstall DisplayLink Core Software. This using Uninstall in Windows 10 or Windows automatically uninstalls DisplayLink.
  • Page 23: Getting More Information

    The manufacturer and model of components connected to the computer and docking station ● To contact support using your HP computer, select Start and then select Help and Support. Click Contact support to start a chat session with a support specialist.
  • Page 24: Specifications

    100–240 V, 50–60 Hz. Although the dock can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this dock.
  • Page 25: Index

    Index analog audio 14 lights, power 1 USB 3.0 charging (powered), audio connection, analog 14 lock, security cable 15 identifying 4 audio, connecting 14 USB devices, connecting 11 audio-out (headphone)/audio-in USB ports, identifying 3, 4 network (RJ-45) jack 10 (microphone) combo jack 14 USB Type-C port, identifying 3 network jack, identifying 4 audio-out (headphone)/audio-in...

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