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Problem solving guide
Unsatisfactory washing result
Problem
The dishes are not
clean.
Smearing appears on
glassware and cutlery.
There is a bluish sheen
on the surface of glass‐
ware; film can be wiped
off.
72
Cause and remedy
The dishes were not loaded correctly.
See notes in "Loading the dishwasher".
The programme was not powerful enough.
Select a more powerful programme (see "Pro‐
gramme chart").
There is some stubborn soiling although most of the
crockery is only lightly soiled (e.g. with tea stains).
Use the
Sensor wash
tings menu, Sensor wash").
Not enough detergent was dispensed.
Use more detergent, or change your detergent.
Items are blocking the path of the spray arms.
Rearrange the items so that the spray arms can
rotate freely.
The filter combination in the base of the wash cabinet
is not clean or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets, if necessary (see "Clean‐
ing and care, Cleaning the spray arms").
The non-return valve is open and blocked. Dirty water
has flowed back into the wash cabinet.
Clean the drain pump and the non-return valve
(see "Maintenance, Cleaning the drain pump and
non-return valve").
The rinse aid dosage is set too high.
Reduce the dosage (see "Settings menu, Rinse
aid").
programme option (see "Set‐
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