Troubleshooting
If the unit seems to be malfunctioning, try checking the following points. If the problem persists,
contact the place of purchase.
The POWER LED does not light after the
[POWER] button is pressed.
Copying does not start after a P2 card is inserted
and the [START] button is pressed.
The [REMAIN] LEDs do not light after the [
button is pressed.
The [REMAIN] LEDs do not light after the [HDD
CAP] button is pressed.
The unit's internal partition names are not displayed
in Explorer (Windows) or the Finder (Macintosh)
when the unit is connected to a computer with the
USB 2.0 cable.
P2 cards cannot be formatted.
The POWER LED merely flashes after the
[POWER] button is pushed.
E-33
Symptom
What to Check
• Is the battery pack drained?
• Is the AC adapter connected correctly?
• Is there enough space for copying on the internal HDD?
• Is an error displayed indicating that internal HDD
temperature is over or under the prescribed level?
• Is an error indicating insufficient remaining charge of
the battery pack being displayed?
]
• Is the POWER LED lit (green)?
• Is the POWER LED lit (green)?
• Is the unit processing copy or format operations?
• Does the computer support USB 2.0 connections?
• Does the computer's OS meet the following conditions?
- Windows Vista Business or higher
- Windows XP Professional SP2 or later
- Windows 2000 SP4 or later
- Macintosh OS X (10.4)
• Is the unit correctly connected to the computer?
• Is the network drive assigned a letter immediately
after the letters of the computer's hard drive or CD-
ROM drive?
• Is the write-protect switch set to PROTECT?
• Is the P2 card inserted correctly?
• Are you attempting to turn the unit ON in
temperatures below 5 °C (41 °F)?