Greeting Repeat; Playing Greetings Depending On Business Hours - New Rock Technologies OM4 Administrator's Manual

Administrator Manual

2.3 Greeting Repeat

The device plays a greeting to callers of incoming call and followed by a voice menu for callers to select
the terminating party. While it waits for callers to enter the selection or enter an extension number it
replays the greeting several times. By default, the device replays the greeting three times before it directs
the calls to an operator for assistance. The greeting repeat can be set as shown in Fig. 2-8.
Go to the Basic > Auto-attendant page to set repeating times. See Figure 2-8.
Figure 2-8 Auto-attendant interface

2.4 Playing Greetings Depending on Business Hours

The business and off-business hours and their related greetings can be set.
Go to the Basic > Auto-attendant page to define the work schedule.
2-6
OM Series IP Telephony System
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