Greetings; Factory Default Greetings; Changing The Greetings - New Rock Technologies OM4 Administrator's Manual

Administrator Manual

2.2 Greetings

The device provides a greeting voice message to the caller when a call comes in, and the content of the
greeting may vary depending on the time.

2.2.1 Factory Default Greetings

There are two default greetings, one for business hours and one for off-business hours, as shown in Table
2-2.
Table 2-2 Default greeting files
Type
business hours
off-business hours

2.2.2 Changing the Greetings

Three ways are provided to change the greetings:
Synthesizing the greetings based on the text content.

Recording the greetings via a phone connecting to the device.

Uploading the prepared greeting files to the device.

Synthesizing greetings
This is a simple way to customize the greetings in Chinese or English with high voice quality. The
synthesizing service is provided by the speech synthesis engine publically accessible on the Internet,
offered by New Rock Technologies, Inc., and to perform the synthesis the device is required to connect to
the Internet.
Step1 Enable the DNS service
Go to the Basic > Network page to enable/configure DNS server. See Figure 2-2.
Figure 2-2 DNS service interface
2-2
File name Content
Thank you for calling. If you know your party's extension, please dial it
welcome
now. Or, to transfer to an operator, press zero.
Off-hour Thank you for calling. Our office is closed. If you know the extension,
please dial it now.
OM Series IP Telephony System
www.newrocktech.com