What To Do If It Goes Wrong - Vax U85-ACLG-BA User Manual

What to do if it goes wrong

Problem
Why does my
vacuum cleaner
have no power?
Why won't the
vacuum cleaner
pick up?
My brushbar
isn't turning?
Why isn't the
battery charger
light lit when
the battery
is charging?
Why does my
battery have
a short run time?
Why is the battery
charger light
continually flashing?
CAUTION: To reduce the risk of personal injury, remove the battery before performing maintenance
/troubleshooting checks.
Solution
• Check the battery is inserted correctly into the vacuum cleaner.
• The battery may not be charged, remove and charge battery.
• Battery might be too hot, remove and allow to cool for 30 minutes.
Replace battery.
• The motor thermostat may have tripped. If this has happened, switch off the
vacuum cleaner. Remove and empty the dirt container and check for blockages.
Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour
(if you have washed the filters you will need to wait 24 hours for the filters to
fully dry before putting them back into the vacuum cleaner).
• Empty the dirt container and clean filter. Go to 'Taking care of your machine'
• There may be a blockage in the vacuum cleaner. Check hose, handle
and brushbar.
• The brushbar may not be turning. Go to 'My brushbar isn't turning?' below.
• The brushbar may not be switched on, please check the brushbar
On/Off switch.
• The brushbar may be obstructed. Go to 'Let's talk technical'.
• Check the battery charger is plugged in.
• Check the battery is inserted correctly into the charger.
• The battery may not be connecting with the charger. Remove battery and
unplug charger, wait 10 seconds then retry The battery is fully charged and the
charger light has turned off.
• The battery has not been fully charged. Go to 'Getting started'.
• The Boost button has been used and this has reduced the running time.
Go to 'Using your machine'.
• Check the battery is inserted correctly into the charger.
• The battery or charger has an error. Remove the battery and unplug charger,
wait 10 seconds then plug charger into socket and re-insert the battery.
• Check terminals on battery and vacuum cleaner are clean. Go to
'Lets talk technical'.