Ltele Aid - Mercedes-Benz 2008 C-Class Operator's Manual

lTele Aid*

!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the Information button* }. Failure
to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
The Tele Aid system
(Telematic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance, and
information
The Tele Aid system is operational provid-
ing that the vehicle's battery is charged,
properly connected, not damaged and
telephone phone and GPS coverage are
available.
i
The Tele Aid system utilizes the telephone
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç or use the audio system
rotary control button ( page 189).
Controls in detail
Useful features
To activate, press the SOS button, the
Roadside Assistance button* b or
the Information button* }, depend-
ing on the type of response required.
i
The SOS button, the Roadside Assistance
button* b, and the Information
button* } are located in the overhead con-
trol panel ( page 31).
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting "Tele Aid"
(USA only), you will have access to account
information, remote door unlock and
more.
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