Faq; Specifications - Chuango B11 User Manual

FAQ

Phenomena Cause of Malfunction
Power switch is off
No response from
control panel
AC Power failure
operation
Lithium battery backup
power exhausted
Panel not in learning
status
Accessories cannot
Accessories not triggered
connect to control
for learning
panel
The control panel has different
radio frequency with accessories
Remote control is not
No response from learned to control panel
the control panel
by operating
Out of range between
remote control
remote control and panel
RFID card/tag fail RFID card/tag not connected
to disarm to the panel
Touch keyboard fail
Not logged onto the
to make related
setting menu
setting
The direction of the SIM card
is not correct
Switch on the control panel
No response after
first and then insert the SIM
inserting a SIM card
card
The SIM card is not a GSM
SIM card
Please check the network of
APP replied" Return
control panel and mobile phone
data run out"
APP replied "Control Please check the network
panel offline" of control panel
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Troubleshoot Method
Open battery compartment,
turn on the power
Contact local main power
supply bureau
Connect to main power with
adapter
Make sure the panel set in
learning status
Make sure the triggered
accessories transmitting signal
to panel for learning
Please contact retailer for help
Follow the manual and connect
the remote control to panel
Remote control the panel in
proper distance
Signal repeater could be added
Follow the manual and connect
RFID card/tag to the panel
Input the correct admin code,
press [Enter] and log on menu
setting
Please insert the SIM card again
according to the user manual
Insert the SIM card first and then
switch on the control panel
Please use GSM SIM card
Make sure the network
works properly
Make sure the SIM card of
control panel is not indebted

Specifications

CG-B11 Control Panel
Power Supply
Standby Current
Alarm Current
Backup Battery
Internal Siren Volume
Radio Frequency
Maximum Stored Phone No.
Maximum Remote Controls
Maximum Sensors
Maximum RFID Tags
Maximum Event Logs
Housing Material
Operating Condition
Dimensions (L x W x H)
RC-80 Wireless Remote Control
Power Supply
Alarm Current
Transmitting Distance
Radio Frequency
Housing Material
Operating Condition
Dimensions (L x W x H)
Input DC 12V 500mA, 6Wh
< 90mA
< 300mA
BL-5B 3.7V 800mAh rechargeable
lithium battery x 2 pcs
95dB
315MHz or 433.92MHz (±75KHz)
6 alarm phone numbers and 2 CMS numbers
10 pcs
50 pcs
50 pcs
150 events
ABS plastic
Temperature -10°C ~+55 °C
Relative Humidity < 80% (non-condensing)
185 x 130 x 27mm
DC 3V (CR2025 Lithium Battery x 1pc)
< 7mA
< 80m (in open area)
315MHz or 433.92MHz (± 75KHz)
ABS plastic
Temperature -10°C ~+ 55°C
Relative Humidity < 80% (non-condensing)
58 x 31 x 9.5mm
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