Safety Precautions; Questions, Assistance, And Repairs; Inspection Or Repairs; Warranty Inspection And Repairs - Hangar 9 Beast 100 Assembly Manual

Safety Precautions

This is a sophisticated hobby Product and not a toy. It must be operated with caution and
common sense and requires some basic mechanical ability. Failure to operate this Product in a
safe and responsible manner could result in injury or damage to the Product or other property.
This Product is not intended for use by children without direct adult supervision. The Product
manual contains instructions for safety, operation and maintenance. It is essential to read
and follow all the instructions and warnings in the manual, prior to assembly, setup or use, in
order to operate correctly and avoid damage or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty support or repair.
Once assembly, setup or use of the Product has been started, you must contact Horizon
directly. This will enable Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please direct your email
to productsupport@horizonhobby.com, or call 877.504.0233 toll free to speak to a service
technician.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return Merchandise
Authorization (RMA). Pack
the Product securely using a shipping carton. Please note that original boxes may be included,
but are not designed
to withstand the rigors of shipping without additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted
at our facility. A Service Repair Request is available at www.horizonhobby.com on the "Support"
tab. If you do not
have internet access, please include a letter with your complete name, street address, email
address and phone number where you can be reached during business days, your RMA
number, a list of the included items, method of payment
for any non-warranty expenses and a brief summary of the problem. Your original sales receipt
must also be included
for warranty consideration. Be sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon
Hobby.
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