Reporting Safety Defects In The 50 United; States And Washington, D.c - Chrysler Town & Country 2011 User Manual

REPORTING SAFETY DEFECTS IN THE
50 UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has a
defect that could cause a collision or cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the manufacturer.
• If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your authorized dealer, and
the manufacturer.
• To contact NHTSA, you may either call
the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
80
CONSUMER ASSISTANCE
In Canada
• If you believe that your vehicle has a safety
• French Canadian customers who wish to
defect, you should contact the Customer
Service Department immediately.
Canadian customers who wish to report a
safety defect to the Canadian government
should contact Transport Canada, Motor
Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/