Summary of Contents for Chrysler Town & Country 2011
Page 2
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Chrysler Group LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Vehicles Sold In Canada With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution therefore. WARNING! •...
CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights - Low Fuel Warning Light - Charging System Light** - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Airbag Warning Light** - Electronic Throttle Control (ETC) Light - Tire Pressure Monitoring System (TPMS) Light - Engine Temperature Warning Light - Seat Belt Reminder Light BRAKE...
Page 9
CONTROLS AT A GLANCE Indicators - Turn Signal Indicators - High Beam Indicator - Front Fog Light Indicator - Vehicle Security Indicator* - Electronic Stability Control (ESC) Off Indicator* Odometer Messages door - Door Ajar LoWASH - Low Washer Fluid gASCAP - Fuel Cap Fault noFUSE* - Fuse Fault gATE* - Liftgate Ajar...
GETTING STARTED KEY FOB Locking And Unlocking The Doors/Liftgate • Press the LOCK button once to lock all the doors and the liftgate. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors and liftgate.
GETTING STARTED REMOTE START • Press the REMOTE START button twice within five seconds. Pressing the REMOTE START button a third time shuts the engine off. • To drive the vehicle, press the UNLOCK button, insert the Key Fob in the ignition and turn to the ON/RUN position.
Page 12
GETTING STARTED • If “Unlock All Doors 1st Press” is programmed all doors and liftgate will unlock when you press the liftgate button. If “Unlock Driver Door 1st Press” is programmed only the liftgate will unlock when you press the liftgate button. To select between “Unlock Driver Door 1st Press” and “Unlock All Doors 1st Press”, refer to the Electronic Vehicle Information Center (EVIC) in your vehicle's Owner's Manual on the DVD or Programmable Features in this guide for further information.
GETTING STARTED Starting With The Ignition Switch In The OFF Position: • Press the ENGINE START/STOP button once to change the ignition switch to the ACC position. • Press the ENGINE START/STOP button a second time to change the ignition switch to the ON/RUN position.
GETTING STARTED SEAT BELT • Be sure everyone in your vehicle is in a seat and using a seat belt properly. • Position the lap belt across your thighs, below your abdomen. To remove slack in the lap portion, pull up a bit on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt.
GETTING STARTED WARNING! • Relying on the airbags alone could lead to more severe injuries in a collision. The airbags work with your seat belt to restrain you properly. In some collisions, the airbags won't deploy at all. Always wear your seat belts even though you have airbags. •...
Page 16
GETTING STARTED • Loosen the child seat adjusters on the lower child restraint attachment straps to ease the installation. NOTE: It is recommended to loosen the top tether strap and route it loosely prior to securing the lower anchors so the top tether strap is not trapped between the vehicle seat and child restraint.
GETTING STARTED WARNING! • In a collision, an unrestrained child, even a tiny baby, can become a projectile inside the vehicle. The force required to hold even an infant on your lap could become so great that you could not hold the child, no matter how strong you are. The child and others could be severely injured or killed.
Page 18
GETTING STARTED Manual Seat Adjustment Forward/Rearward • Lift up on the adjusting bar located at the front of the seat near the floor and release at the desired position. Recliner • Lift the recliner lever located on the outboard side of the seat, lean back and release at the desired position.
GETTING STARTED WARNING! • Adjusting a seat while the vehicle is moving is dangerous. The sudden movement of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked. •...
GETTING STARTED WARNING! • Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions must exercise care when using the seat heater. It may cause burns even at low temperatures, especially if used for long periods of time.
Page 21
GETTING STARTED WARNING! Do not adjust the pedals while the vehicle is moving. You could lose control and have a collision. Always adjust the pedals while the vehicle is parked. CAUTION! Do not place any article under the adjustable pedals or impede its ability to move, as it may cause damage to the pedal controls.
OPERATING YOUR VEHICLE TURN SIGNAL/WIPER/WASHER/HIGH BEAM LEVER Turn Signal/Lane Change Assist • Tap the lever up or down once and the turn signal (right or left) will flash three times and automatically turn off. • Vehicles equipped with Blind Spot Monitoring may be programmed to add a visual alert when signaling a lane change;...
OPERATING YOUR VEHICLE HEADLIGHT SWITCH AND HALO LIGHT SWITCH Automatic Headlights/Parking Lights/ Headlights • Rotate the headlight switch, located on the instrument panel to the left of the steering wheel, to the first detent for parking lights and to the second detent for headlights •...
OPERATING YOUR VEHICLE SPEED CONTROL • The speed control switches are located on the steering wheel. Cruise ON/OFF • Push the ON/OFF button to activate the Speed Control. • CRUISE READY will appear on the instrument cluster to indicate the Speed Control is on.
OPERATING YOUR VEHICLE ELECTRONIC RANGE SELECTION (ERS) • Electronic Range Select (ERS) allows you to limit the highest available transmission gear, and can be activated during any driving condition. When towing a trailer or operating the vehicle in off-road conditions, using ERS shift control will help you maximize both performance and engine braking.
OPERATING YOUR VEHICLE MANUAL CLIMATE CONTROLS Air Recirculation • Use recirculation for maximum A/C operation. • For window defogging, turn the recirculation button off. • Recirculation is not allowed in defrost, floor, defrost/floor (mix) modes. FRONT THREE ZONE MANUAL CLIMATE CONTROLS Air Recirculation •...
OPERATING YOUR VEHICLE Activating Rear Passenger Climate Controls • Rotate the rear blower control, located on the main climate control in the instrument panel, to the “REAR” position. This enables the rear passenger climate controls located in the headliner above the second row seats. FRONT THREE ZONE AUTOMATIC TEMPERATURE CONTROLS (ATC) Automatic Operation •...
OPERATING YOUR VEHICLE SYNC Temperature Button • Push the SYNC button once to control driver and passenger temperatures simultaneously. Push the SYNC button a second time to control the temperatures individually. Air Recirculation • Use recirculation for maximum A/C operation. •...
OPERATING YOUR VEHICLE PARKVIEW® REAR BACK-UP CAMERA • You can see an on-screen image of the rear of your vehicle whenever the shift lever is put into REVERSE. The ParkView® Rear Back-Up Camera image will be displayed on the radio display screen, located on the center stack of the instrument panel.
OPERATING YOUR VEHICLE Sliding Side Door Child Protection Lock • When this system is engaged, the inside manual door handle will not open the sliding door even though the inside door lock is in the unlocked position. • To engage the Child Protection Door Lock, open the sliding side door. Slide the child protection door lock control, located on the rear of the sliding door, inward (toward the vehicle) to engage.
OPERATING YOUR VEHICLE THIRD ROW POWER RECLINER • The power recline feature, located on the side of the seat cushion, adjusts the seatback angle forward/rearward for occupant comfort. Third Row Power Seat Switch • A one-touch power folding seat switch is located in the left rear trim panel as part of a switch bank.
OPERATING YOUR VEHICLE POWER SUNROOF Manual Open/Close • Press and hold the switch rearward to open or forward to close the sunroof. Any release of the switch will stop the movement, and the sunroof will remain in a partially open or closed position until the switch is pressed again.
OPERATING YOUR VEHICLE WIND BUFFETING • Wind buffeting can be described as a helicopter-type percussion sound. If buffeting occurs with the rear windows open, adjust the front and rear windows together. • If buffeting occurs with the sunroof open, adjust the sunroof opening, or adjust any window. This will minimize buffeting.
ELECTRONICS NON-TOUCH-SCREEN RADIOS Media Center 130 (Sales Code RES) Media Center 130 with Satellite Radio (Sales Code RES + RSC)
Page 37
ELECTRONICS NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
ELECTRONICS TOUCH-SCREEN RADIO Media Center 430/430N CD/DVD/HDD (Sales Code RBZ/RHB) NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
Page 39
ELECTRONICS Clock Setting • Turn the radio on, then touch the screen where the time is displayed. • Touch the USER CLOCK soft-key (Navigation radio only). • To adjust the hours, touch either the HOUR FORWARD or HOUR BACKWARD soft-key. •...
Page 40
USB port. Navigation – Media Center 430N (Sales Code RHB) Only • For software updates, visit http://www.garmin.com/chrysler website, or contact your authorized dealer for the latest available software. • The Navigation system receives GPS signals from satellites to display the position of your vehicle.
ELECTRONICS Setting a Home Location • Touch the NAV soft-key in the upper-right corner of your radio screen, to access the Navigation system. • Touch the Where To? soft-key, then touch Go Home. • Next, select from: • Enter My Address – enter an address for the location using the on-screen keyboard. •...
NOTE: The Uconnect™ Phone requires a mobile phone equipped with the Bluetooth® Hands-Free Profile, Version 0.96 or higher. For Uconnect™ customer support, call 1–877–855–8400 or visit chrysler.com/uconnect. Phone Pairing NOTE: Pairing is a one-time initial setup before using the phone. You will also need to follow the Bluetooth®...
Page 43
ELECTRONICS Phonebook Edit • Press the Phone button • (After the BEEP), say “phonebook”. • (After the BEEP), say “new entry” or “list names” or “delete”. • Follow the prompts. Receiving A Call – Accept (And End) • When an incoming call rings/is announced on Uconnect™, press the Phone button •...
• It also allows you to respond by selecting from various pre-defined phrases. • Not all phones are compatible with this feature. Refer to the phone compatibility list at chrysler.com/uconnect. Connected mobile phones must be bluetooth-compatible, and paired with your radio.
ELECTRONICS VIDEO ENTERTAINMENT SYSTEM (VES)™ System Operation • The screen(s) are located in the overhead compartment console. To lower a screen, press the release button located in the center of the console rear of the screen. • The third row swivel screen (if equipped) can be rotated to face the front of the vehicle.
ELECTRONICS • To view SIRIUS Backseat TV™ using the remote, set the remote control channel selector switch to channel 1. Press the MODE button, then using the arrow buttons select TV and press ENTER. Operation Of The Remote Control • The remote control operates similarly to any DVD remote you may have used before and allows the rear seat passengers to change stations, tracks, discs and audio/video modes.
For supported audio file formats, refer to the USB Port section in the Owner's Manual on the DVD. Refer to www.chrysler.com/uconnect website for a list of tested iPod®s. Some iPod® software versions may not fully support the USB port features. Please visit Apple’s website for iPod®...
ELECTRONICS • You may also calibrate the compass by completing one or more 360 degree turns (in an area free from large metal or metallic objects) until the “CAL” message displayed in the EVIC turns off. The compass will now function normally. PROGRAMMABLE FEATURES Electronic Vehicle Information Center (EVIC) –...
ELECTRONICS Auto Door Lock • To have the doors lock automatically when the vehicle’s speed exceeds 15 mph (24 km/h): • Enter your vehicle and close all the doors. • Cycle the ignition switch between LOCK and ON and then back to LOCK four times, ending up in the LOCK position (do not start the engine).
Page 50
ELECTRONICS NOTE: • Only use this transceiver with a garage door opener that has a “stop and reverse” feature as required by Federal safety standards. This includes most garage door opener models manufactured after 1982. Do not use a garage door opener without these safety features. Call toll-free 1–800–355–3515 or, on the Internet, at www.HomeLink.com for safety information or assistance.
ELECTRONICS POWER INVERTER • There is a 115 Volt, 150 Watt power inverter outlet located on the left rear trim panel immediately behind the second row left passenger seat. This outlet can power cellular phones, electronics and other low power devices requiring power up to 150 Watts.
Page 52
ELECTRONICS • All accessories connected to the “battery” powered outlets should be removed or turned off when the vehicle is not in use to protect the battery against discharge.
UTILITY IN-FLOOR STORAGE – STOW N’ GO® ROOF LUGGAGE RACK Second Row Seat Storage Bins • Storage bins are located in the floor in front of the second row seats that can be used when the second row seat is in the upright position.
UTILITY RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) NOTE: If the vehicle requires towing, make sure all four wheels are off the ground. CAUTION! Towing this vehicle behind another vehicle (flat-towing with all four wheels on the ground) is not recommended.
WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE - U.S. ONLY • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. •...
Page 57
WHAT TO DO IN EMERGENCIES CAUTION! The TPMS has been optimized for the original equipment tires and wheels. TPMS pressures and warning have been established for the tire size equipped on your vehicle. Undesirable system operation or sensor damage may result when using replacement equipment that is not of the same size, type, and/or style.
Page 58
WHAT TO DO IN EMERGENCIES - Electronic Stability Control (ESC) Indicator Light/Brake Assist System (BAS) Warning Light • If the ESC/BAS warning light comes on continuously with the engine running, a malfunction has been detected. • If this light remains on after several ignition cycles, and the vehicle has been driven several miles (kilometers) at speeds greater than 30 mph (48 km/h), we recommend you drive to the nearest service center and have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES Fuel Cap/Loose Gas Cap Message • If a “gas cap” message (shown as gASCAP) appears, tighten the gas cap until a “clicking” sound is heard. • Press the odometer reset button to turn the message off. •...
WHAT TO DO IN EMERGENCIES WARNING! You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you see or hear steam coming from under the hood, do not open the hood until the radiator has had time to cool.
Page 61
WHAT TO DO IN EMERGENCIES • Using the provided tools, lower the spare tire by turning the “spare tire drive” nut, located on the floor in front of the floor console, counter-clockwise. • Retrieve the spare tire from under the vehicle with the provided spare tire hook.
Page 62
WHAT TO DO IN EMERGENCIES • Block both the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. NOTE: Passengers should not remain in the vehicle when the vehicle is being jacked.
Page 63
WHAT TO DO IN EMERGENCIES • Rear jack locations are between a pair of down-facing tabs on the sill flange of the vehicle side body. • Front jack locations are on the sill flange of the vehicle side body and align with front door edges.
WHAT TO DO IN EMERGENCIES WARNING! (Continued) • If it is necessary to retrieve the spare tire from under the vehicle on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit. •...
Page 65
WHAT TO DO IN EMERGENCIES Jump-Starting Procedure • Connect the positive (+) end of the jumper cable to the positive (+) post of the discharged vehicle. • Connect the opposite end of the positive (+) jumper cable to the positive (+) post of the booster battery.
WHAT TO DO IN EMERGENCIES WARNING! (Continued) • Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition switch is on. You can be injured by moving fan blades. • Remove any metal jewelry, such as watch bands or bracelets, that might make an inadvertent electrical contact.
WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels. Then, move the shift lever back and forth between REVERSE and 1st gear.
WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.
MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located on the instrument panel, below the steering column. • Raise the hood and locate the safety catch lever, in the middle of the hood opening. • Move the safety latch while lifting the hood at the same time.
Page 71
MAINTAINING YOUR VEHICLE CAUTION! • Damage to the fuel system or emissions control system could result from using an improper gas cap. A poorly fitting cap could let impurities into the fuel system and may cause the MIL to turn on, due to fuel vapors escaping from the system. •...
Page 75
MAINTAINING YOUR VEHICLE Maintenance Record Odometer Date Signature, Authorized Service Center 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months 48,000 Miles...
Page 77
MAINTAINING YOUR VEHICLE Integrated Power Module (fuses) • The Integrated Power Module (fuses) is located in the engine compartment near the battery. This center contains cartridge fuses, mini-fuses and relays. Cavity Cartridge Fuse Mini-Fuse Description 40 Amp Green Power Folding Seat 30 Amp Pink Power Liftgate Module 30 Amp Pink...
Page 78
MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini-Fuse Description 15 Amp Blue Ignition Off Draw — Vehicle Entertainment System (IOD-VES), Satellite Digital Audio Receiver (SDARS), DVD, Hands-Free Module (HFM), Universal Garage Door Opener (UGDO), Vanity Lamp (VANITY LP), Streaming Video Module 10 Amp Red (Ignition Off Draw) IOD-HVAC/ATC 30 Amp Green...
MAINTAINING YOUR VEHICLE WARNING! • Overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recommended load capacity for your vehicle. Never overload them. • Improperly inflated tires are dangerous and can cause collisions. Under-inflation is the leading cause of tire failure and may result in severe cracking, component separation, or “blow out”.
NOTE: • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop...
CONSUMER ASSISTANCE REPORTING SAFETY DEFECTS IN THE In Canada 50 UNITED STATES AND • If you believe that your vehicle has a safety WASHINGTON, D.C. defect, you should contact the Customer Service Department immediately. • If you believe that your vehicle has a Canadian customers who wish to report a defect that could cause a collision or cause safety defect to the Canadian government...
Page 87
Driving anD alcohol: Drunken driving is one of the most frequent causes of collisions. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
Page 88
This guide has been prepared to help you get quickly acquainted with your new Chrysler and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation /...