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2. Run the Ping command, using the gatekeeper's IP address as the destination.
!
If connectivity seems good and round trip delays are consistent, go to the next
topic.
!
If connectivity is absent (the ping fails) or if connectivity regularly fails during a
short run, the network is at fault. Similarly, if the round-trip delay jumps around
substantially (more than a factor of 3), a network problem is likely.
Sending a Ping Command from a PC to a VIU-323
You send a Ping command from a Windows PC to a VIU-323 to see if the VIU-323 is
properly connected to the LAN.
"
To send a Ping command
1. On the Windows PC, from the Start menu, select Run (alternatively, select
Programs/Command Prompt or Programs/MS-DOS prompt).
2. In the window that opens, type Ping followed by a space and the IP address of the
VIU-323 you want to check (for example, Ping 123.30.80.48).
!
If a series of "Reply from..." messages appears on the screen, the VIU-323 is
connected. In this case, type Exit and press Enter to close the window.
!
If timeout messages appear on the screen, the VIU-323 is not connected. In this
case:
a.
Check the physical connection of the LAN cable between the VIU-323 and
the LAN hub (and the PC's connection to the LAN hub).
b.
Check the VIU-323's IP address.
c.
Send another ping. If the second ping is also unsuccessful, you must redefine
the VIU-323's IP address .
d.
Type Exit and press Enter to close the window.
Analyzing Problems
9-3
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