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Advanced Procedures
Running the Diagnostics Utility
Note: The Diagnostics utility is adapted for the VIU-323, even if your version of the utility
displays "Gateway" instead.
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To run the on-line diagnostics utility
1. Run the terminal emulator. If the VIU-323 is at a remote site, connect to the VIU-323
with the dial-up connection you created. Wait for the prompt.
2. Type diag at the prompt.
3. Type admin when prompted for the User Name.
4. Type the same password as for the configuration utility.
Note: The Remote Diagnostics program allows you to enter the User Name and Password
five times before exiting the program.
The Remote Diagnostic Main Menu is displayed.
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1.Exit Remote Diagnostics Session
2.VIU Ports Status
3.VIU Ports Configuartion
4.VIU Call Status
6.Get Versions
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Accessing the Diagnostics Menus
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To access a Diagnostics menu from the Main Menu
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Type the menu option number that you want and press Enter.
Note: The option, once typed, cannot be corrected. To return to the Main Menu, follow the
instructions in the particular menu.
8-4
Remote Diagnostic Main Menu
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