Troubleshooting - DèLonghi ETAM36.365 Instructions For Use Manual

Bean to cup espresso and cappuccino machine
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TrouBLEshooTinG

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
proBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
Coffee does not come out of one or
both of the spouts.
The milk does not
come out of the milk
spout.
The milk contains
large bubbles and
squirts out of the
milk spout or there
is little froth.
The milk contains
large bubbles and
squirts out of the
milk spout or there
is little froth.
The appliance does not come on.
The infuser cannot be extracted
possiBLE cAusE
The cups were not preheated.
The infuser has cooled down because 2/3 minutes
have elapsed since the last coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The spouts are blocked.
The milk container lid is dirty.
The milk is not cold enough or is not semi-skim-
med.
The froth adjustment dial is incorrectly adjusted.
The milk container lid or froth adjustment dial
are dirty
The hot water/steam nozzle is dirty
The spout is dirty.
The connector is not inserted correctly.
It is not plugged into the mains socket.
The main switch (A20) is not turned on.
The appliance has not been turned off correctly
21
soLuTion
Enable the cup warmer, leave the cups at least 20
minutes to warm up.
Warm the cups by rinsing them with hot water
(PLEASE NOTE you can use the hot water function).
Before making the coffee, heat the infuser by rinsing, using
the rinse function (page 10).
Set a higher coffee temperature in the menu.
Turn the grinding adjustment dial one click anticlockwise
towards "1" while the coffee mill is in operation (fig. 13).
Continue one click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering 2 coffees (see
the section: "Adjusting the coffee mill" on page 13).
Use pre-ground coffee for espresso machines only.
Turn the grinding adjustment dial one click clockwise to-
wards "7" while the coffee mill is in operation (fig. 13).
Continue one click at a time until coffee delivery is satisfac-
tory.
The effect is only visible after delivering 2 coffees (see the
section: "Adjusting the coffee mill" on page 12).
Clean the spouts with a toothpick (fig. 33B).
Clean the milk container lid as described in the section "Cle-
aning the milk container".
Use skimmed or semi-skimmed milk at refrigerator tem-
perature (about 5° C). If the result is not as you wished, try
changing brand of milk.
Adjust following the instructions in the section "Making
cappuccino and milk based coffees".
Clean the milk container lid and dial as described in the sec-
tion "Cleaning the milk container".
Clean the nozzle as described in the section "Cleaning the
hot water/steam nozzle".
Clean as described in the section "Cleaning the spout after
use".
Insert the connector as far as it will go in the socket at the
back of the appliance.
Plug into the mains socket.
Press the main switch (fig. 2).
Turn the appliance off by pressing the
button (page 9)

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