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Troubleshooting
EN
No light indicator.
No coffee, no water.
Coffee comes out very slowly.
No coffee, just water runs out (despite inserted capsule).
Coffee is not hot enough.
Capsule area is leaking (water in capsule container).
Irregular blinking.
All buttons blink simultaneously for 10 seconds and then machine switches off
automatically.
All 3 buttons blinking fast 3 times and then machine goes back in ready mode.
Descaling and cleaning alert blink.
Descaling alert shines orange.
Descaling alert blinks orange and Espresso button steady light.
Clean alert shine orange.
All coffee buttons and all milk recipe buttons flash alternatively.
Lever cannot be closed completely.
Quality of Milk froth is not up to standard.
I cannot enter Menu mode.
Milk system does not start.
Milk jug cannot be dismantled.
Turn off the machine.
Sound when machine switches off.
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- Check the mains, plug, voltage, and fuse. In case of problems, call the Nespresso Club.
- Water tank is empty. Fill water tank.
- Descale if necessary; see Descaling section.
- Flow speed depends on the coffee variety.
- Descale if necessary; see Descaling section.
- In case of problems, send appliance to repair or call the Nespresso Club.
- Preheat cup.
- Descale if necessary; see Descaling section.
- Position capsule correctly. If leakages occur, call the Nespresso Club.
- Send appliance to repair or call the Nespresso Club.
- Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.
- Water tank is empty.
- Machine is in menu mode, press milk button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
- Machine triggers descaling alert according beverages consumption usage. Descale machine.
- Machine is in descaling mode. Press Espresso button to start descaling process.
- Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In case a dishwasher is
not available, refer to section "Hand washing of Rapid Cappuccino System
- Machine overheat, wait until machine cools down.
- Appliance will be blocked for approximately 10 minutes after emptying.
- Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
- Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).
- Rinse after each milk preparations (see section "Hand Washing of Rapid Cappuccino System").
- Descale the machine (see p. 23).
- Do not use frozen milk.
- Ensure the air aspiration part is clean. Refer to the section "Hand washing of Rapid Cappuccino System".
- Be sure to remove the milk jug.
- Be sure to press milk button for 3 seconds.
- Remove descaling pipe.
- Fill up with minimum 30 ml of milk.
- The milk system does not work when filled with water.
- The milk system has not been designed to work with vegetale milk (rice, etc).
- Press the button on the side of the milk jug to remove the parts.
- Refer to section "Assembling / Disassembling of Rapid Cappuccino System".
- Press Espresso and Lungo button for 2 seconds.
- This sound indicates that the machine is now off.
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