EverFocus EHN3261 User Manual
EverFocus EHN3261 User Manual

EverFocus EHN3261 User Manual

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EHN Series Vandal Proof IP Dome Camera
10x Optical Zoom, Auto Focus, True Day/Night, WDR, IP68, IK10
User's Manual
Copyright © EverFocus Electronics Corp,
Release Date: March, 2014

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Summary of Contents for EverFocus EHN3261

  • Page 1 EHN Series Vandal Proof IP Dome Camera 10x Optical Zoom, Auto Focus, True Day/Night, WDR, IP68, IK10 User’s Manual Copyright © EverFocus Electronics Corp, Release Date: March, 2014...
  • Page 2 Copyright  2014 EverFocus Electronics Corp. All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by any means without written permission of the EverFocus Electronics Corporation. EverFocus 12F, No.79, Sec. 1, Shin-Tai Wu Road,...
  • Page 3: About This Document

    - Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or parties authorized by EverFocus could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:...
  • Page 4 Precautions 1. Do not install the camera near electric or magnetic fields. Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and audio speakers since the electromagnetic fields generated from these devices may distort the video image or otherwise interfere with camera operation. 2.
  • Page 5: Table Of Contents

    CONTENTS 1. Introduction ............................ 1 2. Physical Description ........................2 Dimensions ............................2 3. Features ............................3 4. Installation ............................4 Packing List ............................4 Optional Accessories ........................4 Terminal Block ..........................5 Important Notice for the Installation ....................6 Basic Installation ..........................
  • Page 6 7.2.2 Profile ........................... 51 7.2.3 Camera ......................... 53 7.2.4 Schedule ........................56 7.2.5 Image ........................... 57 Event Settings ..........................58 7.3.1 Event Wizard ........................ 58 7.3.2 Event ..........................59 7.3.3 Notification ........................63 Link to Smart Phone App ....................... 66 8.
  • Page 7: Introduction

    EHN series conforms to ONVIF / PSIA for compatibility with other network video devices, it interoperates with a wide variety of hardware and software systems. You can also use EverFocus Mobile Applications to remotely view the live views of the cameras through your handheld devices; or use EverFocus CMS to remotely manage multiple IP devices connected on the network.
  • Page 8: Physical Description

    EHN3261/3361 2. Physical Description Camera Module No. Item Name Descriptions Equipped with three plugs inserted in the cable conduits for Cable Gland waterproofing. LAN / PoE Connects to a 10/100 Ethernet or PoE. Terminal Block A 12-pin terminal block. See 4.3 Terminal Block.
  • Page 9: Features

    Features 1/3” Progressive scan CMOS  Quod streams from H.264, MPEG4 or MJPEG  Up to 30 fps at 1920 x 1080 (EHN3261)  Up to 30 fps at 2048 x 1536 (EHN3361) 10x Optical Zoom  10x Digital Zoom ...
  • Page 10: Installation

    Note: Equipment configurations and supplied accessories vary by country. Please consult your local EverFocus office or agents for more information. Please also keep the shipping carton for possible future use. 2. Contact the shipper if any items appear to have been damaged in the shipping process.
  • Page 11: Terminal Block

    EHN3261/3361 Terminal Block The I/O terminal block, located on the camera module, can be used to develop applications for alarm input and output, two-way audio, TV-output or a variety of other functions. Note: 1. You can unplug the terminal block from the camera module for easier wiring.
  • Page 12: Important Notice For The Installation

    EHN3261/3361 Important Notice for the Installation If you want to mount the camera on the wall where direct sunlight may occur, it is strongly recommended to mount the camera using the L-Shaped Mounting Bracket to prevent the camera from being damaged by direct sunlight. Please refer to the Quick Installation Guide of L-Shaped Mounting Bracket for more details.
  • Page 13 EHN3261/3361 Unscrew the four screws and remove the Base Plate from the Camera Case. Camera Case Base Plate Unscrew the two screws and take out the camera module. Screw the Base Plate to the wall / Wiring Box using the supplied four screws.
  • Page 14 EHN3261/3361 If you want to wire the cables through the bottom of the Camera Case, follow the steps below: Remove the Circle Plate on the bottom of the Camera Case. You can simply loosen the Circle Plate using a coin.
  • Page 15 EHN3261/3361 Screw the Camera Case back to the Base Plate. Base Plate Camera Case Insert the network / PoE cable or the additional cables through the Cable Gland. Up to three cables can be inserted. Note that except the network / PoE cable, additional wires have to be bundled into a cable with diameter ranging from 5.3mm to 6.4mm (see Step d below).
  • Page 16 EHN3261/3361 Insert the network / PoE cable through the Cable Conduit, if your network / PoE cable already has a RJ-45 connector, then you can use the Slitted Cable Conduit. Slitted Cable Conduit Optionally insert the additional wires, such as power (if you want to power the camera through a 12 VDC power source), alarm and audio cables, through the other Cable Conduit.
  • Page 17 EHN3261/3361 Optionally insert an SD / SDHC card to the card slot. SD Card Slot Stick the supplied 2 desiccant bags inside the camera case. Note: It is highly recommended to replace the desiccant bags every time when you open the camera.
  • Page 18 EHN3261/3361 Tilt Adjustment: Using the two tilt screws. 64° Rotational Adjustment: Using the rotate screw. 180° Screw the cover back to the camera case.
  • Page 19: Accessing The User Interface

    EHN3261/3361 Accessing the User Interface This section explains how to access the Web interface of the camera for configuration. Checking the Dynamic IP Address You can look up the IP address and access the Web interface of the camera using the IP Utility (IPU) software included in the software CD.
  • Page 20 EHN3261/3361 To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU: Log in the camera by checking the desired model and then click the Log in icon. The Log in dialog box appears. Type the Username and Password. Click the OK button, the Login status displays.
  • Page 21: Settings For Microsoft Internet Explorer

    EHN3261/3361 Settings for Microsoft Internet Explorer To enable Remote Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer, some settings have to be complete. Please follow the steps below: On the computer, click Start > Control Panel > System and Security > Action Center (click Change User Account Control Settings), the User Account Control Settings window appears.
  • Page 22 EHN3261/3361 In the Download unsigned ActiveX controls field, select Prompt. In the Include local directory path when uploading files to a server field, select Enable. Click OK. In the Internet Options window, click the Advanced tab and then disable Enable memory...
  • Page 23: Connecting The Camera To The Network

    EHN3261/3361 Connecting the Camera to the Network There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct High-Speed Connection and One-to-One Connection. Router or LAN connection This is the most common connection in which the IP camera is connected to a router and allows multiple users on and off site to see the IP camera on a LAN/WAN (Internet).
  • Page 24 EHN3261/3361 Direct High-Speed Connection In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service Provider) in the camera’s configuration web pages. To access the camera, just type “http://xxx.xxx.xxx.xxx”, where xxx.xxx.xxx.xxx is the IP address given by your ISP.
  • Page 25: Live View Window

    Click the Snapshot button to take a snapshot. By default, the snapshot will be saved at C:\EverFocus\. To change the location, see Record to Local in 7.1.3 Storage. Note: For Microsoft IE10 and above users, some settings have to be complete to enable this...
  • Page 26 Click the Record button to start / stop recording the current video stream. By default, this icon is only for one-minute video recording and the recordings will be saved at C:\EverFocus\. To change the recording time, see File Size in 7.1.3 Storage. To change the location, see Record to Local in 7.1.3 Storage.
  • Page 27 EHN3261/3361 Note: To achieve the best 9:16 display effect, it’s recommended to: Install the camera sideways by rotating the camera to the left or right by 90°. 90° Select a 16:9 View Size (e.g. 1920x1080 / 1024x768). Use the Rotate button.
  • Page 28 EHN3261/3361 14. Manual Control Click the button to trigger an event directly from the Live View window. If you have configured an event (in the Event List) that will trigger a reaction (like a recording) when a Manual Trigger event occurs, clicking this button will trigger that reaction. You can select what that reaction will be.
  • Page 29: Playback

            EHN3261/3361  Playback  You can remotely play back the recordings stored in the on‐camera SD card on the Web interface, or play  back the recordings stored in the computer using the ARV Viewer included in the software CD.      Playback is designed as a quick way to check recent recordings that were triggered by Events that were  configured to “Record to SD Card” in the Event Management (see 7.3.2 Event).    Note: The Playback page is only accessible once the on‐camera SD card is inserted and active. Please  refer to Appendix for the tested card brands.  Remote Playback Using Playback Page  On the Live View Window, click the Playback button    to open the Playback page.     ...
  • Page 30 EHN3261/3361 Search by File: Click the Search button to search for all recording files on the on-camera SD card. Search results will be displayed in the Filename area. Search by Time: Click the Date / Time column and select the date and time from which you want to search until the present moment.
  • Page 31: Setting Up The Playback Function

    EHN3261/3361 Setting Up the Playback Function Note that the Playback function will not be activated until the user has inserted an SD card in the camera’s SD card slot. The card may also have to be formatted in the Secure Digital Card field (see 7.1.3 Storage).
  • Page 32: Testing The Playback Function

    EHN3261/3361 6.2.2 Testing the Playback Function 1. To test the Playback function (this is not required), set up a “Manual Trigger” Recording Event by clicking Event Settings > Event. 2. Give the event a name, like “Test 1”. 3. In the “Event Triggered Type” field, click on Manual Trigger.
  • Page 33 EHN3261/3361 7. Click the LiveView button to go back to the Live View page. 8. Get ready to click the Trigger Event button on the Live View page. Before you do, see if you can find something in the view screen that will give you a visual time marker. For instance, if you can get your hand in front of the camera’s lens, get ready to count down on your fingers.
  • Page 34: Playing Back Using Arv Viewer

    EHN3261/3361 Playing Back Using ARV Viewer You can play back the recordings stored in the computer using the ARV Viewer included in the software CD. To store the recordings in the computer, please refer to Copy in 6.1 Remote Playback Using Playback Page.
  • Page 35: Settings

            EHN3261/3361  Settings  Click the Setting button on the Live View Window to enter the setting submenu. There are two tabs:  Basic and Advanced on the left‐side bar. You can set up the basic camera settings in the Basic tab. To  further set up comprehensive camera settings, click the Advanced tab, which includes all the settings to be  configured. The chapters below describe the detailed information of the Advanced tab.                     ...
  • Page 36: System Settings

    EHN3261/3361 System Settings 7.1.1 Network...
  • Page 37  RTP over HTTP: The RTSP protocol uses HTTP for camera data stream transmission.  Nevio CGI: This is EverFocus’ protocol designed for EverFocus’ IP devices. Select this protocol for  camera data stream transmission. 【IP Settings】Enter the IPv4 / IPv6 details in this area, which applies to your system. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings.
  • Page 38 From EverFocus: If you choose the EverFocus DDNS server, you can obtain a free host name • from EverFocus. To obtain a free host name from EverFocus, type a desired host name in the textbox, click the Register / Update button, and then click the Apply button.
  • Page 39 2. In certain router models, it is possible that you will not be able to access the camera using DDNS while inside the router’s network. Please try using a PC located outside of your router’s network. Default Ports on All EverFocus IP Cameras: HTTP: 80 RTSP: 554 HTTPS: 443 【HTTPS Settings】This function can only be set up in the Advanced tab.
  • Page 40 EHN3261/3361 2. Click the Apply button. The subject line will be displayed in the Install Certificated Info field. 3. Click the Property button, a pop-up window appears to display the details of the certificate. 4. To optionally create and install other certificates, remove the existing one by clicking the Remove button to erase the certificate.
  • Page 41 EHN3261/3361 2. Type the required Certificate information and then click the Apply button. The subject line will be displayed in the Created Request field 3. Click the Property button, a pop-up window appears to display the details of the certificate.
  • Page 42: Date / Time

    EHN3261/3361 7.1.2 Date / Time You can set up the system’s time on this page. 【Date/Time Format Settings】Select the desired Date / Time format and then click the Apply button. To enable displaying the date and time information on the Live View Window, you have to check the Date/Time box in the Overlay Text Settings (see 7.1.4 Display and Overlay).
  • Page 43: Storage

    EHN3261/3361 7.1.3 Storage You can configure the recording path / format, source video stream and SD card settings on this page. 【Record to Local】 This function can only be set up in the Advanced tab. You can configure the storage path for storing the recordings / snapshot on your PC.
  • Page 44 EHN3261/3361 【Secure Digital Card】 Notification: Select the percentage of storage space that should be left on the card before the  camera notifies you of the impending storage shortage or overwrite. Event Recording: Select the location where you want the camera to send the impending storage ...
  • Page 45: Display And Overlay

            EHN3261/3361  7.1.4 Display and Overlay  You can configure the recording path / format, source video stream and SD card settings on this  page.      【Overlay Text Settings】Check the boxes to display the information on the Live View Window. The  information will only be displayed on the Live View Window and will not be displayed on the live  view video images nor snapshots. To change the foreground color of the text, directly click on the  box and then select a color. Select a position where you want the information to be displayed on the  Live Window. To change the Machine Name, see Machine Name in 7.1.5 System Maintenance. To  change the day and time setting, see 7.1.2 Date / Time. Click Apply to apply the changes or Cancel to  cancel the changes and return to the previous settings.             ...
  • Page 46 EHN3261/3361 【Video Overlay Settings】Check the boxes to enable displaying video title or date/time on the live view video images. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. Show video title in video and snapshots: Check the box to enable displaying video title on the ...
  • Page 47: System Maintenance

    EHN3261/3361 7.1.5 System Maintenance You can configure the recording path / format, source video stream and SD card settings on this page.
  • Page 48 EHN3261/3361 【Machine Name】If required, enter a new name for the machine. This name will be visible in the Machine Name field of the IP Utility software, which is included in the software CD. Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings.
  • Page 49 EHN3261/3361 Browse: Click the Browse button to locate the saved config. File. Load: Click the Load button to restore the system based on the selected parameters (Video, Network or All). 【Video Format】Select NTSC or PAL for your local scanning system. Click Apply to save the setting.
  • Page 50: System Information

    EHN3261/3361 7.1.6 System Information You can see the system information and log information displayed on this page. 【System Status】Displayed the system information. The values cannot be changed on this page. The Uptime represents the period since the camera has been powered on. For example, up 21:28 represents the camera has been powered on for 21 hours and 28 minutes.
  • Page 51: User

    EHN3261/3361 7.1.7 User The system administrator can create up to ten user accounts on this page. 【User Management】The system has automatically created ten user accounts. To set up an user account: 1. Highlight a user account and its information will be displayed in the field below the account list.
  • Page 52 EHN3261/3361 User: A user can not only view the live view but also view/configure the below camera • settings. View Configure System Settings Network Network > Protocol Settings Date/Time Date/Time > Date/Time Format Settings Storage > Record to Local Storage > Record to Local Display and Overlay >...
  • Page 53: Black/White List

    EHN3261/3361 7.1.8 Black/White List Use this page to specify IP addresses that are allowed / denied to access this camera. By default, any IP address can access the camera. Note: The Allowed IP addresses only become relevant when the Denied items contain a Network or Range, and the supervisor wants to allow one or more IP addresses within that excluded range or network.
  • Page 54: Camera Settings

    EHN3261/3361 Camera Settings You can configure camera related settings, such as video / audio, region of interest and privacy mask. 7.2.1 Streaming and Audio...
  • Page 55 EHN3261/3361 【Stream Settings】This IP camera can output three video streams simultaneously. For each of these streams, the user can set the compression format, resolution, bit rate, and frame rate individually. Stream 1 is always enabled for live view. To enable Stream 2, Stream3 and/or Stream 4, check the Enable Stream 2 / Enable Stream 3 / Enable Stream 4 box.
  • Page 56 EHN3261/3361 【Privacy Mask Settings】This function can only be set up in the Advanced tab. The Privacy Mask can block out sensitive areas from view, covering the areas with colored or black and white boxes in both live view and recorded clips. This feature is useful when users’ don’t want the sensitive information visible.
  • Page 57: Profile

    EHN3261/3361 7.2.2 Profile The Profile Settings is designed with four camera modes, which can be applied in various scenes to enhance image quality. You can apply different camera modes to the daytime and nighttime. 【Day Mode】Select a camera mode and then click the Apply button to save the settings.
  • Page 58 EHN3261/3361 【Night Mode】Select a camera mode and then click the Apply button to save the settings. High Contrast: Select High Contrast mode to have images with higher contrast ratio. You can  further configure the camera settings on the Camera setup page if required. Note that selecting the High Contrast mode will lock (grayed-out) some Camera Settings on the Camera setup page such as Exposure Settings (AE), Noise Reduction Settings and Monitor Settings.
  • Page 59: Camera

    EHN3261/3361 7.2.3 Camera 【Day/Night Settings】 Mode: Select a mode from the drop-down list.  Auto: Select to let the camera automatically switch to Night mode (black and white images • with IR LED on) when the light levels fall to a specified level, and back to Day mode (color images) when the light levels rise to a specified level.
  • Page 60 EHN3261/3361 Night mode without IR LED: Select to keep the camera in Night mode (black and white • images with IR LED off), even in daytime. Schedule without IR LED: Select to let the camera to switch to Day mode or Night mode (IR •...
  • Page 61 EHN3261/3361 Auto: Selecting Auto for the camera to automatically adjust the Shutter based on the • measured light level. ALC (Shutter Priority): Selecting ALC (Automatic Light Control) allows the camera circuitry to • either take bright spots more into consideration (peak), bringing out detail in bright areas, or less into consideration (average) bringing out detail in shadows.
  • Page 62: Schedule

    EHN3261/3361 7.2.4 Schedule The Schedule setup page is designed for users to configure the daytime and nighttime of each day. The Schedule setting is only functional if you select Schedule from the D/N Mode drop-down list on the Camera setup page.
  • Page 63: Image

    EHN3261/3361 7.2.5 Image This function can only be set up in the Advanced tab. 【Orientation Settings】 Enable Mirror: Check the box to enable the mirror function. The image will be rotated  horizontally around a vertical axis. Enable Flip: Check the box to enable the flip function. The image will be rotated vertically ...
  • Page 64: Event Settings

    EHN3261/3361 Event Settings You can set up the Motion Detection event or Tampering Detection event to automatically notify the users when an event occurs. You can also set up a schedule to automatically record the videos when an event occurs.
  • Page 65: Event

    EHN3261/3361 7.3.2 Event This function can only be set up in the Advanced tab. Except the Event Wizard, you can also configure the event settings along with the Recording Schedule on this page.
  • Page 66 EHN3261/3361 【Event Management】You can set up the events such as Motion Detection or Tampering Detection to automatically notify the users when an event occurs. Event Name: Type an event name. Event Trigger Type: Select an event for the to-be-specified-below reaction/s.
  • Page 67 EHN3261/3361 Upload to FTP: Check the box if you want the camera to upload the recordings to the FTP  server entered in the FTP Repository Settings (see 7.3.3 Notification). Record to SD Card: Check the box if you want the camera to start recording its video feed ...
  • Page 68 EHN3261/3361 【Schedule Settings】Users can configure the recording schedule here. Select the desired recording types among the options below. Click and drag the cursor on the time block, which will be applied with the selected recording type. Event Recording (Red): Select for the camera to activate all the Event Recording set up in the ...
  • Page 69: Notification

    EHN3261/3361 7.3.3 Notification This function can only be set up in the Advanced tab.
  • Page 70 EHN3261/3361 【SMTP (Email) Settings】This area is for configuring the mail server that is used to send e-mail text notifications and one image file from the camera to predefined addresses via SMTP. Note that to enable e-mail notification function, you have to check the Send Mail Notification box in the Event Management field (see 7.3.2 Event).
  • Page 71 Click Apply to apply the changes or Cancel to cancel the changes and return to the previous settings. 【Network Alarm Settings】 This function works with EverFocus CMS software. The camera can send a network alarm signal (when the event occurs) to the CMS servers. To establish the connection between the camera and CMS servers, the protocol and port number should match with each other.
  • Page 72: Link To Smart Phone App

    EHN3261/3361 Link to Smart Phone App You can access camera live view or take a snapshot via your smart phone. This page is designed for users to download the mobile app to your mobile phone by scanning the QR code.
  • Page 73: Upgrading Firmware Using Ip Utility

    EHN3261/3361 Upgrading Firmware Using IP Utility You can upgrade the Firmware using the IP Utility software included in the software CD. Install and then start the IPU program , the following IPU window appears. The IPU will automatically search the IP devices connected in the LAN.
  • Page 74 EHN3261/3361 Click the Upgrade Firmware button , a browsing window appears. Select the firmware file (.evb) and then click Open. The IPU will automatically upgrade the firmware. The camera will reboot once the upgrade process is complete.
  • Page 75: Specifications

    EHN3261/3361 Specifications EHN3261 Model EHN3361 Camera Image Sensor 1/3" Progressive CMOS Megapixel 2 MP 3 MP Color: 0.5 lux at F1.8 Min. Illumination B/W: 0.095 lux at F1.8 0 lux at F1.8 (IR LEDs on) Electronic Shutter 8 ~ 1/15,000 sec.
  • Page 76 EHN3261/3361 2048 x 1536, 1920 x 1200 (for EHN3361 only), 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768, 720 x 576, 704 x 576, 640 x 480, 352 x 288, 320 x 288, 160 x 120...
  • Page 77: Troubleshooting

    EHN3261/3361 10. Troubleshooting Error messages pop up A. When these error messages pop up, follow the steps below to fix the problem. 1. To enter the Registry Editor of your computer: Click Start and type “regedit” in the Search Program and Files field.
  • Page 78 EHN3261/3361 3. Find the KeepAlive Timeout Dword by following the path: \HKEY_CURRENT_USER\Sofware\Microsoft\Windows\CurrentVersion\Internet Settings 4. Double-click KeepAlive Timeout and this window appears. 5. Change the Value data to 480000 and click OK.
  • Page 79 EHN3261/3361 B. Snapshot / Record error message. For Microsoft IE10 and above users, you may have the above error message pop up when you click the Snapshot or Record button on the Live View window. You can simply solve this problem...
  • Page 80: Appendix

    EHN3261/3361 Appendix This IP Camera supports SD / SDHC card up to 64 GB. The following brands of the SD / Micro SD cards have been tested by EverFocus and are recommended to work with EverFocus IP camera. Brand ADATA...
  • Page 81 EverFocus USA - California: EverFocus USA - New York: 1801 Highland Avenue, Unit A, Duarte, CA 91010, USA 415 Oser Avenue, Unit S, Hauppauge, NY 11788, USA TEL: +1 626 844 8888 TEL: +1 631 436 5070...

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