Troubleshooting - Revo RH16NVR1 Operation Manual

Part 6 - Appendix

Troubleshooting

Problem
The main unit won't turn on.
Unable to display Live video.
PoE-enabled camera will not
turn on.
NVR stopped working in the
middle of a recording.
icon is shown, but video is
not being recorded.
The NVR keeps on rebooting
during a system upgrade
without completing the
upgrade.
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• Check the power cable connection status.
• Check the power outlet.
• Check the camera's video cable connection status.
• Check the monitor's video cable connection status.
• Check the camera's power setting.
• Check the camera lens settings.
• Verify that the camera is actually PoE-enabled.
• Check the network cable, replace it, and try again.
• Check the PoE adapter is not defective and power adapter is properly
connected.
• Hard disk may be full. Delete video recordings to free up space.
• Set the NVR to Recycle mode. For more information, refer to the General
on page 41.
If the Pre-Event option has been enabled, events will not be generated and
(yellow) and icons are shown. The
an event occurs and triggers recording. For more information, refer to the
Schedule on page 42.
Check the upgrade file's version. To downgrade to a previous version, you
must first press the factory reset button and reset all NVR settings to their
factory defaults. A factory reset will clear all NVR settings configured by
the user. For more information on factory reset, refer to the Factory Reset
section on page 90.
Solution
(red) and icons appear when