Customer Support - ZyXEL Communications ZyWALL 10 User Manual

ZyWALL 10 Internet Security Gateway
When you contact your customer support representative please have the following information ready:
♦
Prestige Model and serial number.
♦
Information in Menu 24.2.1 –System Information.
♦
Warranty Information.
♦
Date you received your Prestige.
♦
Brief description of the problem and the steps you took to solve it.
Method
EMAIL – Support
Region
EMAIL – Sales
support@zyxel.com.tw
support@europe.zyxel.com
Worldwide
sales@zyxel.com.tw
support@zyxel.com
North
America
sales@zyxel.com
support@zyxel.dk
Scandinavia
sales@zyxel.dk
support@zyxel.at
Austria
sales@zyxel.at
support@zyxel.de
Germany
sales@zyxel.de
viii
Telephone
Fax
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
+886-3-578-2439 ftp.europe.zyxel.com
+1-714-632-0882 www.zyxel.com
800-255-4101
+1-714-632-0858 ftp.zyxel.com
+45-3955-0700 www.zyxel.dk
+45-3955-0707 ftp.zyxel.dk
+43-1-4948677-0 www.zyxel.at
0810-1-ZyXEL
0810-1-99935
ftp.zyxel.at
+43-1-4948678
Note: for Austrian users with *.at
domain only!
www.zyxel.de
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
+49-2405-6909-99 ftp.europe.zyxel.com

Customer Support

Web Site
FTP Site
Corp., 6 Innovation Road II,
ZyXEL Communications Inc.,
Placentia, CA 92870, U.S.A.
ZyXEL Communications A/S,
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Regular Mail
ZyXEL Communications
Science-Based Industrial
Park, HsinChu, Taiwan.
1650 Miraloma Avenue,
Columbusvej 5, 2860
Soeborg, Denmark.
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
Wuerselen, Germany.
Customer Support