Paper Does Not Feed Correctly - Epson 3801 User Manual

User's Guide
2. Remove the jammed paper.
3. Close the rear cover.

Paper Does Not Feed Correctly

Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds,
or paper is ejected.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load
above the line just under the
❏ Insert the paper cassette all the way.
❏ When paper does not feed after replacing the maintenance rollers, the rollers may not have been replaced
correctly. Check if they have been replaced correctly.
❏ If you have added optional paper cassette units, you need to make settings in the printer driver.
❏ When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
❏ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
❏ Load and eject paper without printing to clean the paper path.
❏ Close the front cover if you opened it during printing. Keeping the front cover open during printing pauses the
print job.
❏ Do not open rear cover 1 of paper cassette 1 or the rear cover of the optional paper cassette unit while printing.
This causes a paper jam.
Solving Problems
d
symbol inside the edge guide.
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