Checking The Printer Status - Windows; Checking Printer Status - Mac Os X; Removing Jammed Paper - Epson 3801 User Manual

User's Guide
Related Information
"Contacting Epson Support" on page 115
&
"Installing the Optional Units" on page 104
&
"Replacing Maintenance Rollers in Paper Cassette 1" on page 61
&
"Replacing Maintenance Rollers in Paper Cassette 2 to 4" on page 65
&
"Replacing Ink Cartridges" on page 57
&
"Updating Applications and Firmware" on page 83
&

Checking the Printer Status - Windows

1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Windows Printer Driver" on page 76
&

Checking Printer Status - Mac OS X

1. Start the printer driver utility:
❏ Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
❏ Mac OS X v10.5.8
Select System Preferences from the
Queue > Utility.
2. Click EPSON Status Monitor.

Removing Jammed Paper

Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces.
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
menu > Print & Fax, and then select the printer. Click Open Print
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