Table 10. Alert Codes and Troubleshooting
Alert
PRIORITY
Code
CONDITION
229
Minor
240
Moderate
241
Critical
250
Moderate
252
Moderate
270
Critical
271
Critical
272
Critical
®
iComfort Wi-Fi
APPLICABLE
SYSTEM
ALERT TEXT
COMPONENTS
The furnace control has
switched to high fire ignition be
cause the low fire pressure
Furnace
switch did not close in the al
lowed time.
The furnace flame current is
Furnace
low.
The furnace flame is going out
Furnace
while the furnace is heating.
The furnace primary limit switch
Furnace
is open.
The furnace discharge air-tem
Furnace
perature is high.
The furnace is in WatchGuard
mode. The furnace igniter can
Furnace
not turn on the flame.
The furnace is in WatchGuard
mode. The furnace low pres
Furnace
sure switch is open.
The furnace low pressure
switch is open during run
Furnace
mode.
Critical alerts are displayed on the Home screen, in the Home
owner alert button, and in the Installer alert button. Minor and
moderate alerts are found only in the Installer alert button.
COMPONENT OR SYSTEM OPERA
TIONAL STATE AND TROU
BLESHOOTING TIP
Furnace control switched to high fire
ignition because low fire pressure
switch did not close in allowed time.
Check micro-amperes of the
flame sensor using thermostat di
agnostics.
Clean or replace the flame sen
sor.
Measure voltage of neutral to
ground to ensure good unit
ground.
Shut off gas.
Check for a gas valve leak.
Replace the gas valve if needed.
Check for proper firing rate on fur
nace.
Ensure there is no blockage in
the furnace and the duct work.
Check for proper air flow.
If limit switch is not closed within
three minutes, the unit will go into
one hour WatchGuard mode.
Check temperature rise, air flow
and input rate.
Check for dirty air filter(s). .
This is a five strike condition dur
ing a single demand.
Check for proper gas flow.
Ensure that igniter is lighting
burner.
Check flame sensor current.
Check for dirty filters.
This is a five strike condition dur
ing a single demand.
Check pressure (inches w. c.) of
low pressure switch closing dur
ing a heat call.
Measure operating pressure
(inches w. c.).
Inspect vent and combustion air
inducer for correct operation and
restriction.
The system will go into
WatchGuard mode.
Check operation of low pressure
switch to see if it is stuck open
during a heat call.
Measure operating pressure
(inches w. c.).
Inspect vent and combustion air
inducer for correct operation and
restriction.
7-Day Programmable Communicating Thermostat
Page 51
HOW TO CLEAR
ALERT CODE
No action is needed.
Automatically clears
after a proper micro-
amp reading has been
sensed.
Automatically clears
when a heat call ends
successfully.
Automatically clears
when a heat call ends
successfully.
Automatically clears
when a heat call ends
successfully.
Automatically clears
on successful ignition.
Automatically clears
on successful ignition.
Automatically clears
when a heat call ends
successfully.