Voicemail Overview; Logging In To The Voicemail System; Changing Your Voicemail Greeting; Logging In To Voicemail From Your Phone - ShoreTel 485g User Manual

4 Using Voicemail

Voicemail Overview

A blinking red light in the upper right corner of your phone and the
display screen indicate that you have unheard voicemail messages. With the ShoreTel IP Phone 485g,
you can retrieve your voicemail messages using either the ShoreTel voicemail system, which you
access by dialing into the system and navigating through a series of audio prompts, or the ShoreTel
Sky Portal.
This chapter describes how to use the voicemail system through the phone.

Logging in to the Voicemail System

To hear your messages using the voicemail system from your phone, you must first log in to the
voicemail system. You can also log in to the voicemail system from another extension.

Logging in to Voicemail from Your Phone

1. Do one of the following:



2. At the audio prompt, enter your password, and then press #.
Note
The first time you log into the voicemail system, you are prompted to record your name.

Logging in to Voicemail from Another Extension

1. Dial your own extension; during the voicemail greeting, press *.
2. Enter your password, and then press #.

Changing Your Voicemail Greeting

To personalize the greeting that others hear when they call you, you can record your name and your
greeting.
ShoreTel IP Phone 485g
Press # while the phone is on hook.
Press # while the phone is off hook with dial tone.
Press the Voicemail button.
Your phone dials the ShoreTel voicemail system.

Voicemail Overview

icon at the top of your phone's
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