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Communicator for Mobile
1
3. Scroll down to About ShoreTel Communicator and press the Return key on your device. The
About ShoreTel Communicator page appears.
4. Press the Return key on your device or navigate to the next page.
Resetting ShoreTel Communicator for Mobile
The Reset option clears your setup information. If you use the same extension number to setup
ShoreTel Communicator for Mobile again, your settings (Waypoints, Extension Assignments, etc.) are
retained.
W
ARNING
This option will erase your configuration settings and should not be used under normal operating
conditions.
To reset ShoreTel Communicator for Mobile:
1. Launch the ShoreTel Communicator for Mobile application and navigate to the Main Menu.
2. Select Settings. The Settings page appears.
3. Scroll down to Reset and press the Return key on your device.
4. Choose the appropriate response.
5. Press the Return key on your device or navigate to the next page to save the configuration.
If you wish to use ShoreTel Communicator for Mobile after resetting the ShoreTel Communicator
for Mobile configuration, you must repeat the initial setup procedure.
Using Call Voicemail
The Call Voicemail option in the Main Menu allows you to connect to your ShoreTel extension mailbox
directly. When you activate this option, a call is placed to the ShoreTel server and the server calls you
back at a designated number. You are connected to your mailbox auto attendant.
Using Exit
The Exit option in the Main Menu closes the ShoreTel Communicator for Mobile application and
returns you to the menu of your mobile device.
Placing Calls from a BlackBerry through ShoreTel
You can use your ShoreTel extension or the ShoreTel PBX to handle calls that you dial on your
BlackBerry device. When ShoreTel Communicator for Mobile is running on your BlackBerry, you can
dial a number directly, use the Call Log, or use the address book. The call will be managed by the
ShoreTel server which will call you back when the connection with the called phone.
ShoreTel 14.2
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Resetting ShoreTel Communicator for Mobile
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