Forwarding A Message; Replying To A Message - ShoreTel 485g User Manual

4 Using Voicemail

Forwarding a Message

1. Log in to voicemail.
2. To listen to new messages, press 1.
3. After listening to the message you want to forward, press 6.
4. When prompted, enter the extension that you want to forward the message to followed by #.
5. If you want to forward the message to more than one extension, enter the next extension followed
by #.
6. After entering all the extensions you want to forward the message to, press #.
The system verifies that the message has been forwarded.

Replying to a Message

1. Log in to voicemail.
2. To listen to new messages, press 1.
3. After listening to the message you want to reply to, press 2.
4. Choose one of the following options:
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ShoreTel IP Phone 485g
To reply with a voice message, press 1.
To reply with a call back, press 2.
To reply to all with a voice message, press 3.
To return to the previous menu, press *.

Forwarding a Message

User Guide 42