Troubleshooting - Sony BRC-Z330 Operating Instructions Manual

Troubleshooting

Before bringing in your camera for service, check the
following as a guide to troubleshoot the problem. If the
problem cannot be corrected, consult with your Sony
dealer.
Symptom
The power of the camera is not turned
on.
The camera cannot be turned on with the
supplied Remote Commander.
The picture is not displayed on the video
monitor connected to the camera.
Pan, tilt or zoom cannot be operated.
The Remote Commander does not work. The CAMERA SELECT button you pressed
70
Troubleshooting
Cause
The supplied AC power adaptor is not
connected to the DC IN 12V jack firmly.
The AC power cord is not inserted firmly into
the AC power adaptor or the AC outlet.
The BRBK-SF1 HD Optical Multiplex Card
is inserted into the card slot.
When using the far distance remote control
system with the BRBK-SF1 HD Optical
Multiplex Card, CCFC-S200 Optical Fiber
Cable and BRU-SF10 HD Optical Multiplex
Unit, the Optical Fiber Cable is not properly
connected or the HD Optical Multiplex Unit
is not turned on.
IR-RECEIVE in the SYSTEM menu is set to
OFF.
The camera is connected to a BRU-SF10 HD
Optical Multiplex Unit.
The video cable is not connected properly.
The exposure is not set correctly on the
camera.
Any menu is displayed on the monitor screen. Press the DATA SCREEN button on the
The panning or tilting range is limited.
on the Remote Commander does not match
the number set with the IR SELECT switch
on the camera.
Remedy
Insert the power cord firmly as far as it will
go.
Insert the power cord firmly as far as it will
go.
Remove the card from the card slot.
Turn on the HD Optical Multiplex Unit, or
plug in the power cord of the unit to an AC
outlet firmly.
Use the RM-BR300 Remote Control Unit to
open the menu and set IR-RECEIVE to ON.
(page 37)
The camera cannot be turned on/off using the
supplied Remote Commander. Instead, use
the power switch on the BRU-SF10 or the
POWER button on a RM-BR300 connected to
the BRU-SF10 to turn on/off the camera.
Check the connection between the camera and
video monitor.
Set the exposure correctly in the EXPOSURE
menu.
supplied Remote Commander or the MENU
button on the RM-BR300 Remote Control
Unit to turn off the menu from the monitor
screen.
Change the PAN-TILT LIMIT setting in the
PAN TILT ZOOM menu (page 36).
Press the CAMERA SELECT button
corresponding to the IR SELECT switch
setting on the camera (page 44).