Dell OptiPlex 9020 Owner's Manual page 49

Error Message Description
Controller has The hard drive or the associated controller is defective.
failed
Data error The floppy or hard drive cannot read the data. For the Windows operating system,
run the chkdsk utility to check the file structure of the floppy or hard drive. For any
other operating system, run the appropriate corresponding utility.
Decreasing One or more memory modules may be faulty or improperly seated. Re-install the
available memory memory modules and, if necessary, replace them.
Diskette drive 0 A cable may be loose or the computer configuration information may not match
seek failure the hardware configuration.
Diskette read The floppy disk may be defective or a cable may be loose. If the drive access light
failure turns on, try a different disk.
Diskette subsystem The floppy drive controller may be faulty.
reset failed
Gate A20 failure One or more memory modules may be faulty or improperly seated. Reinstall the
memory modules and, if necessary, replace them.
General failure The operating system is unable to carry out the command. This message is usually
followed by specific information—for example, Printer out of paper. Take the
appropriate action to resolve the problem.
Hard-disk drive The hard drive failed initialization.
configuration error
Hard-disk drive The hard drive failed initialization.
controller failure
Hard-disk drive The hard drive failed initialization.
failure
Hard-disk drive The hard drive failed initialization.
read failure
Invalid The computer configuration information does not match the hardware
configuration configuration.
information-please
run SETUP
program
Invalid Memory DIMM1 slot does not recognize a memory module. The module should be re-
configuration, seated or installed.
please populate
DIMM1
Keyboard failure A cable or connector may be loose, or the keyboard or keyboard/mouse controller
may be faulty.
Memory address A memory module may be faulty or improperly seated. Reinstall the memory
line failure at modules and, if necessary, replace them.
address, read value
expecting value
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