Dell OptiPlex 9010/7010 Desktop Owner's Manual Regulatory Model: D05D Regulatory Type: D05D002...
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Contents 1 Working on Your Computer....................... 5 ........................5 Before Working Inside Your Computer ............................6 Turning Off Your Computer ........................6 After Working Inside Your Computer 2 Removing and Installing Components..................7 ..............................7 Recommended Tools ..............................7 Removing The Cover ..............................7 Installing The Cover ..........................8 Removing The Intrusion Switch...
Deleting or Changing an Existing System and/or Setup Password ..........................50 Disabling a System Password 4 Diagnostics..........................51 ................51 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer.....................53 ............................53 Power LED Diagnostics ................................54 Beep Code ..............................54 Error Messages 6 Specifications..........................59 7 Contacting Dell ......................... 67...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing The Cover Before Working Inside Your Computer .
Removing The Intrusion Switch Before Working Inside Your Computer . Follow the procedures in Remove the cover. Press the clip inwards to release and gently pull the intrusion cable from system board. Slide the intrusion switch outward and remove it from the chassis.
Installing The Intrusion Switch Slide the intrusion switch toward the chassis top and secure it to place. Connect the intrusion cable to the system board. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Wireless Local Area Network (WLAN) Card Follow the procedures in Before Working Inside Your Computer .
Installing The WLAN Card Insert the WLAN card into the connector on the system board and press down until it is securely in place. Fix the latch. Place the antenna puck on the connector and tighten the screws that secure it to the computer. Install the cover.
Installing The Front Bezel Insert the hooks along the bottom edge of the front panel into the slots on the chassis. Rotate the bezel toward the computer to engage the four front panel retention clips until they click into place. Install the cover.
Press the release lever away from the expansion card and ease the card up and out of its connector. Installing The Expansion Card Insert the expansion card into the connector on the system board to secure it in place and press down the card retention latch downward.
NOTE: The memory sockets in your computer may be labeled differently depending on the hardware configuration. For example, A1, A2 or 1,2,3. • If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must be installed in the sockets with the white release levers.
Removing The Coin-Cell Battery Before Working Inside Your Computer . Follow the procedures in Remove the a) cover b) expansion card Carefully press the release latch away from the battery. The battery pops out from the socket, lift the coin-cell battery out of the computer.
Remove the data cable and the power cable from the back of the hard drive. Press the blue securing bracket inward and lift the hard drive bracket out of the bay in an angle.
Flex the hard drive bracket and then remove the hard drive from the bracket. Repeat the preceding steps for the second hard drive, if available. Installing The Hard Drive Insert the hard drive into the hard-drive bracket. Press both blue securing-bracket tabs inward and slide the hard drive bracket into the bay in the chassis. Connect the data cable and the power cable to the hard drive.
Remove the data cable and power cable from the back of the optical drive. Lift up the optical-drive latch and then slide the optical drive towards the front of the computer.
Installing The Optical Drive Push the optical drive from the front towards the back of the computer. Connect the data cable and the power cable to the optical drive. Install the front bezel. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Speaker Before Working Inside Your Computer .
Press down the speaker-securing tab and slide the speaker upwards to remove it. Installing The Speaker Press the speaker-securing tab and slide the speaker downward to secure it. Thread the speaker cable into the chassis clip. Connect the speaker cable to the system board. Install the cover.
Press the plastic clip and disconnect the 4–pin power cable from the system board. Unthread the power cable from the chassis clips.
Press and lift the 24–pin cable to disconnect it from the system board. Unthread the 24–pin power cable from the chassis clip.
Unthread the power supply cables from the chassis clip. Remove the screws that secure the power supply unit to the back of the computer. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer.
10. Lift the power supply out of the computer. Installing The Power Supply Unit Place the power supply in the chassis and slide towards the back of the system to secure it. Tighten the screws securing the power supply to the back of the computer. Thread the power supply cables into the chassis clips.
Removing The Heat Sink Before Working Inside Your Computer . Follow the procedures in Remove the cover. Press the plastic clip and pull the heat-sink cable from the system board. Using a Phillips screwdriver, loosen the captive screws securing the heat-sink assembly to the system board and lift it away from the computer.
Installing The Heat Sink Place the heat sink into the chassis. Use a Phillips screwdriver to tighten the captive screws securing the heat sink to the system board. Connect the heat sink cable to the system board. Install the cover. After Working Inside Your Computer .
Installing The Processor Insert the processor into the processor socket. Ensure the processor is properly seated. The golden triangle mark on the processor should align with the triangle mark on the system board. Gently lower the processor cover. Press the release lever down and then move it inward to secure it with the retention hook. Install the heat sink.
Unthread the system-fan cable from the chassis clip. Release the system fan cables from the chassis clip.
Press and disconnect the 24–pin power cable from the system board. Unthread the power cables from the chassis clip. Pry and remove the system fan away from the four grommets securing it to the computer.
Installing The System Fan Place the system fan in the chassis. Pass the four grommets through the chassis and slide outward along the groove to secure in place. Thread the system fan connector cables to the chassis clips. Connect the system fan cable to the system board. Thread the power cables to the chassis clips.
Disconnect the thermal-sensor cable from the system board. Release the thermal-sensor cable from the chassis clips. Gently press the tabs from both sides to release and remove the thermal sensor away from the chassis.
Installing The Front Thermal Sensor Secure the thermal sensor to the chassis front. Thread the thermal-sensor cable into the chassis clips. Connect the thermal-sensor cable to the system board. Install the hard drive. Install the front bezel. Install the cover. After Working Inside Your Computer .
Press the clips on both sides of the power switch to release it from the chassis and pull the power switch out of the computer. Slide the power-switch cable out through the front of the computer.
Installing The Power Switch Slide the power-switch cable in through the front of the computer. Secure the power-switch cable to the chassis. Connect the power-switch cable to the system board. Install the front bezel. Install the cover. After Working Inside Your Computer . Follow the procedures in Removing The Input/Output Panel Before Working Inside Your Computer .
Unthread and release the power cable and I/O cable from the chassis clip. Press the metal clip and pull upwards to disconnect the USB 3.0 connector. Remove the screw that secures the I/O panel to the computer.
Slide the I/O panel towards the left of the computer to release it and pull the I/O panel along with its cable out of the computer. Installing The Input/Output Panel Insert the Input/Output Board into the slot on the chassis front. Slide the Input/Output Board towards the right of the computer to secure to the chassis.
Remove the screws that secure the system board to the chassis. Slide and remove the system board from the chassis.
System Board Layout The following image displays the system board layout of the computer. 1. PCI Express x16 (wired as x4) connector 10. Fan Connector (Fan_CPU) 2. PCI Card connector 11. Memory Module Connectors (DIMM_1-4) 3. PCI Express x1 Card connector 12.
19. Internal USB Connector (INT_USB) 21. RTC reset jumper (RTCRST) 20. Password Jumper (PSWD) Installing The System Board Align the system board to the port connectors and place the system board in the chassis. Tighten the screws securing the system board to the chassis. Connect all the cables to the system board.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc>...
Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: •...
Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set.
Table 5. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode.
Option Description Hyper-Thread Control Allows you to enable or disable the Hyper-Threading technology. This option is disabled by default. Table 7. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss.
Option Description • LAN or WLAN - Allows the system to be powered on by special LAN or WLAN signals. (For Ultra Small Form Factor only) This option is Disabled by default. Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Option Description SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Table 11. Image Server Option Description Lookup Method Specifies how the ImageServer looks up the server address. •...
Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.
Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended.
To enter the System Setup, press <F2> immediately after a power-on or reboot. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen is displayed. In the System Security screen, verify that Password Status is Unlocked. Select System Password, alter or delete the existing system password and press <Enter>...
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible during the POST process.
Alert! Previous The computer failed to complete the boot routine three consecutive times for the same error. attempts at booting Contact Dell and report the checkpoint code (nnnn) to the support technician this system have failed at checkpoint [nnnn]. For help in...
Error Message Description Decreasing available One or more memory modules may be faulty or improperly seated. Re-install the memory memory modules and, if necessary, replace them. Diskette drive 0 seek A cable may be loose or the computer configuration information may not match the hardware failure configuration.
Error Message Description Memory double word A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them. address, read value expecting value Memory odd/even A memory module may be faulty or improperly seated. Reinstall the memory modules and, if logic failure at necessary, replace them address, read value...
Dell. Write fault The operating system cannot write to the floppy or hard drive. Write fault on The operating system cannot write to the floppy or hard drive.
Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 16. Memory...
Feature Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 18. Audio Feature Specification Integrated two Channel High Definition Audio Table 19. Network Feature Specification Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communication Table 20.
Feature Specification PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16: Mini-Tower up to two full-height cards Desktop up to two low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor...
Feature Specification Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor Front Panel: two Back Panel: four Ultra Small Form Factor Front Panel: none Back Panel: two USB 3.0:...
Feature Specification Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor two 7-pin connectors Memory: Mini-Tower, Desktop, Small Form Factor four 240-pin connectors Ultra Small Form Factor two 240-pin connectors Internal USB: Mini-Tower and Desktop one 10-pin connector Small Form Factor and Ultra Small Form Factor...
Feature Specification Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive. Back of the computer: Link integrity light on integrated network Green — a good 10 Mbps connection exists between the adapter network and the computer.
Physical Height Width Depth Weight Ultra Small Form Factor 23.70 cm (9.33 inches) 6.50 cm (2.56 inches) 24.00 cm (9.45 3.30 kg (7.28 lb) inches) Table 29. Environmental Feature Specification Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum):...
2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.