Related Manuals for Dell External XL 9010
Summary of Contents for Dell External XL 9010
- Page 1 Dell OptiPlex 9010 All-In-One Owner's Manual Regulatory Model: W04C Regulatory Type: W04C001...
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Page 2: Notes, Cautions, And Warnings
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Precision , OptiPlex , Latitude... -
Page 3: Table Of Contents
Contents Notes, Cautions, and Warnings....................2 1 Working on Your Computer.......................7 ........................7 Before Working Inside Your Computer ............................8 Turning Off Your Computer ........................8 After Working Inside Your Computer 2 Removing and Installing Components..................9 ..............................9 Recommended Tools ............................9 Removing the VESA Stand ............................10 Installing the VESA Stand ............................10... - Page 4 .......................24 Removing the Input/Output Board Shield ........................27 Installing the Input/Output Board Shield ........................27 Removing the Power-Button Board .........................28 Installing the Power-Button Board ..........................28 Removing the Processor Fan ...........................29 Installing the Processor Fan ............................29 Removing the Processor ............................29 Installing the Processor ............................30 Removing the Speakers ............................31...
- Page 5 7 Contacting Dell .........................65...
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Page 7: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 8: Turning Off Your Computer
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics. -
Page 9: Removing And Installing Components
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the VESA Stand Before Working Inside Your Computer . -
Page 10: Installing The Vesa Stand
Remove the screws that secure the VESA stand to the computer and lift the VESA stand away from the computer. Installing the VESA Stand Align and place the VESA stand on the back of the computer. Tighten the screws to secure the VESA stand to the computer. Place and press the VESA cover on the computer, till it clicks into place. -
Page 11: Installing The Back Cover
Lift the cover and remove it from the computer using the notches near the input/output panel. Installing the Back Cover Place the cover on the back of the computer using the notches near the input/output panel. Tighten the screws to secure the back cover to the computer. Install the VESA stand. -
Page 12: Installing The Memory
Lift the memory shield outwards. Pry the retention clips away from the memory module until it pops up. Lift and remove the memory module from its connector. Installing the Memory Align the notch on the memory-card with the tab in the system-board connector. Press down on the memory module until the release tabs spring back to secure them in place. -
Page 13: Installing The Vesa Mount Bracket
Installing the VESA Mount Bracket Align and place the bracket on the back of the computer. Tighten the screws to secure the VESA mount bracket to the computer. Install the: a) back cover b) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Converter Board Follow the procedures in... -
Page 14: Installing The Converter Board
Installing the Converter Board Place the convertor board into its place. Tighten the screws that secure the converter board to the computer. Connect the backlight and converter cables to the converter board. Install the: a) back cover b) VESA stand After Working Inside Your Computer . -
Page 15: Removing The Coin-Cell Battery
Removing the Coin-Cell Battery Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) system-board shield Press the release latch away from the battery. The battery pops out from the socket, lift the coin-cell battery out of the computer. - Page 16 Slide the optical drive outwards. Disconnect the optical-drive cable. Lift the optical drive from the computer. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive.
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Page 17: Installing The Optical Drive
Installing the Optical Drive Place the optical-drive bracket on the optical drive. Tighten the screws that secure the optical-drive bracket to the optical drive. Align and slide the optical drive into its slot. Connect the optical-drive cable. Tighten the screws that secure the optical drive to the computer. Install the: a) VESA mount bracket b) back cover... -
Page 18: Installing The Hard Drive
Remove the screw that secures the hard-drive bracket to the system board. Slide and lift the hard-drive bracket away from the computer. For a 2.5–inch hard drive, remove the screws that secure the hard drive to the hard-drive bracket. Slide the hard drive from the hard-drive bracket. -
Page 19: Removing The Intrusion Switch
a) VESA mount bracket b) back cover c) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Intrusion Switch Follow the procedures in Before Working Inside Your Computer . Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield Disconnect the intrusion cable from the connector on the system board. -
Page 20: Installing The Intrusion Switch
Installing the Intrusion Switch Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. Thread the cable along the notches on the chassis and connect the intrusion switch to the connector on the system board. -
Page 21: Installing The Wlan Card
Installing the WLAN Card Align and place the WLAN card on the connector. Tighten the screws to secure the WLAN card to the system board. Connect the WLAN cables. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand After Working Inside Your Computer . -
Page 22: Installing The Power-Supply Fan
Installing the Power-Supply Fan Place the power-supply fan on the computer and tighten the screws to secure it to it's chassis. Align and place the fan bracket on from the computer. Tighten the screw to secure the fan bracket to the chassis. Install: a) system-board shield b) VESA mount bracket... -
Page 23: Installing The Power Supply Unit
Remove the screws securing the power supply unit to the chassis. Lift the PSU up and remove it from the computer. Installing the Power Supply Unit Place the power supply unit on the computer. Tighten the screws to secure the power supply unit to the chassis. Thread the cable on the hooks in the computer. -
Page 24: Removing The Heat-Sink Assembly
After Working Inside Your Computer . Follow the procedures in Removing the Heat-Sink Assembly Follow the procedures in Before Working Inside Your Computer . Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield Remove the screws that secure the thermal module to the chassis. Lift the heat-sink assembly up and remove it from the computer. - Page 25 Remove the screws that secure the power connector to the input/output board shield. Remove the screws that secure the input/output board shield to the chassis. Loosen the power connector and press it down the socket.
- Page 26 Flip the input/output board shield and remove it from the computer. Disconnect the power-connector cable.
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Page 27: Installing The Input/Output Board Shield
Installing the Input/Output Board Shield Connect the power-connector cable. Place the input/output board shield on the computer. Pass the power connector and fix it to the socket. Tighten the screws to secure the input/output board shield to the chassis. Tighten the screws that secure the power connector to the input/output shield. Place the input/output panel on the computer. -
Page 28: Installing The Power-Button Board
Installing the Power-Button Board Align and place the power-button board on the computer. Connect the power-button cable to the board. Install: a) back cover b) VESA stand After Working Inside Your Computer . Follow the procedures in Removing the Processor Fan Before Working Inside Your Computer . -
Page 29: Installing The Processor Fan
Installing the Processor Fan Place the processor fan on the computer and tighten the screws to secure the processor fan to the system board. Connect the processor-fan cable to the connector on the system board. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand After Working Inside Your Computer . -
Page 30: Removing The Speakers
Removing the Speakers Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield Disconnect the right and left speaker cables from the connector on the system board. Unthread the cables from the notches. -
Page 31: Installing The Speakers
Installing the Speakers Place and align the speakers on the computer. Tighten the screws to secure the speaker to the chassis. Thread the cables on the notches. Connect the right and left speaker cables to the connector on the system board. Install: a) system-board shield b) VESA mount bracket... -
Page 32: System Board Layout
Lift and remove the system board from the chassis. System Board Layout The following image displays the system board layout of the computer. -
Page 33: Installing The System Board
1. PSU connector 2. PSU fan connector 3. Touch panel connector 4. Power button board connector 5. SATA HDD connector 6. SATA HDD power connector 7. SATA ODD power connector 8. CPU fan connector 9. SATA ODD connector 10. LVDS connector 11. -
Page 34: Jumper Settings
Install: a) power-supply fan b) converter board c) input/output board shield d) power supply unit e) heat-sink assembly f) hard drive g) optical drive h) memory system-board shield VESA mount bracket k) back cover VESA stand After Working Inside Your Computer . Follow the procedures in Jumper Settings The system's software security features include a system password and a setup password. -
Page 35: Removing The Display Panel
Before Working Inside Your Computer . Follow the procedures in Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) memory f) optical drive g) hard drive h) heat-sink assembly power supply unit input/output board shield k) converter board power-supply fan Identify the PSWD jumper on the system board. - Page 36 o) processor fan p) speakers q) antenna module r) system board NOTE: These instructions are valid only for non-touch computers. For touch computers, the display panel should be disassembled in a clean room environment. Remove the LVDS cable by pressing the latch inwards and disconnecting it from the connector. Remove any other cables or antennas around the edges of the base panel.
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Page 37: Installing The Display Panel
Remove the screws that secure the display bracket to the display panel. Remove the display bracket from the display panel. Installing the Display Panel Tighten the screws to secure the display bracket to the display panel. Place the display panel on the chassis. Place the base panel on the chassis. -
Page 38: Removing The Antenna Modules
f) heat-sink assembly g) power supply unit h) power-supply fan converter board power-button board k) intrusion switch hard drive m) optical drive n) WLAN card o) input/output board shield p) system-board shield q) VESA mount bracket r) back cover s) VESA stand Follow the procedures in After Working Inside Your Computer . -
Page 39: Installing The Antenna Modules
Installing the Antenna Modules Place the antenna module on the chassis. Thread the antenna cable around the edges of the computer. Tighten the screws to secure the antenna module to the chassis Install: a) system board b) power-supply fan c) heat-sink assembly d) power supply unit e) processor fan f) converter board... -
Page 40: Installing The Camera
Installing the Camera Tighten the screws to secure the camera to the chassis. Connect the camera cable and fix the latch. Install: a) display panel b) system board c) power-supply fan d) heat-sink assembly e) power supply unit f) processor fan g) converter board h) power-button board intrusion switch... -
Page 41: System Setup
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 42: System Setup Options - Bios Setup
<F1> Displays the System Setup help file. System Setup Options — BIOS Setup NOTE: Before proceeding download and install the latest BIOS version from support.dell.com Table 2. General Option Description... - Page 43 Option Description • Onboard NIC Boot List Option • Legacy • UEFI Date/Time This option controls the system date and time. Changes to the date and time take effect immediately. • MM /DD /YY • HH: MM: SS: A/P Table 3. System Configuration Option Description Integrated NIC...
- Page 44 Option Description If USB port is disabled, the operation system cannot see any device attached to this port. • Enable Boot Support • Enable Front USB Ports • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports Miscellaneous Devices Allows you to enable or disable various on-board devices.
- Page 45 Option Description Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords. • Admin Password Min • Admin Password Max • System Password Min • System Password Max System Password and the internal HDD password prompts Password Bypass Allows you to bypass the during a system restart.
- Page 46 Option Description • Enable (selected by default) — User may enter OROM configuration screens via the hotkey. • One-Time Enable — User can enter the OROM configuration screens via the hotkeys during the next boot. After the boot, the setting will revert to disabled. •...
- Page 47 Table 6. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (selected by default) • Power On •...
- Page 48 Option Description Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment. • Block Sleep (S3 state) - This option is disabled by default. Table 7. POST Behavior Option Description Numlock Enable Specifies if the NumLock function can be enabled when the system boots. •...
- Page 49 Table 9. Wireless Option Description Wireless Switch This option determines which wireless device can be controlled by the Wireless Switch. • WWAN • WLAN • Bluetooth(R) Wireless Device Enable This option allows enabling/disabling of internal wireless devices. • WWAN • WLAN •...
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Page 50: Updating The Bios
Restart the computer. Go to support.dell.com/support/downloads. If you have your computer's Service Tag or Express Service Code: NOTE: For desktops, the service tag label is available on the front of your computer. -
Page 51: System And Setup Password
Choose from a list of all Dell products On the application and drivers screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File. Select your preferred download method in the Please select your download method below window; click Download Now. -
Page 52: Deleting Or Changing An Existing System And/Or Setup Password
A message prompts you to re-type the setup password. Type the setup password that you entered earlier and click OK. Press <Esc> and a message prompts you to save the changes. Press <Y> to save the changes. The computer reboots. Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. -
Page 53: Diagnostics
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. - Page 54 Customers can test the health of the power system by pressing the test button. The button is lit by a signal in the power supply called Power_Good (PG). When the +3.3v, +5v, and +12v rails are up and within specification, the PG signal turns on, lighting the self-test LED.
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Page 55: Troubleshooting Your Computer
The coin-cell battery may be faulty. The system may be in recovery mode. Download and install the latest BIOS from support.dell.com/support. The processor may be faulty. The memory may be faulty. Reseat the memory or install a different memory module. -
Page 56: Beep Codes
The computer failed to complete the boot routine three consecutive have failed at checkpoint [nnnn]. For help in times for the same error. Contact Dell and report the checkpoint code resolving this problem, please note this (nnnn) to the support technician. - Page 57 Message Description CAUTION - Hard Drive SELF MONITORING S.M.A.R.T error or possible hard disk drive failure. Contact Dell and SYSTEM has reported that a parameter has report the issue to a support technician. exceeded its normal operating range. Dell recommends that you back up your data regularly.
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Page 59: Technical Specifications
Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 13. System Information Feature Specification Processor type... - Page 60 Table 16. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxAudio3 Speaker single 8-ohms speakers in both the left and right speaker assembly (5 W average per channel) Internal speaker amplifier up to 15 W per channel Internal microphone support dual digital microphone Volume controls Volume up/down buttons, program menus, and keyboard media-...
- Page 61 Table 21. Ports and Connectors Feature Specification Audio: • one line-out connector • one audio input/microphone port • one headphone port Network adapter one RJ45 connector USB 2.0 four USB 3.0 four Video 15-pin VGA connector HDMI one 19-pin output port Media card reader one 8-in-1 slot Table 22.
- Page 62 Feature Specification Without stand 68.00 mm (2.68 inches) With Stand 220.00 mm (8.66 inches) Weight: Without stand 7.34 kg – 9.00 kg (16.18 lb – 19.84 lb) With Stand 9.34 kg – 11.20 kg (20.59 lb – 24.69 lb) NOTE: The weight of your computer may vary depending on the configuration ordered and the manufacturing variability.
- Page 63 Feature Specification Storage 10% to 95% (non-condensing) Maximum vibration: Operating 0.66 GRMS Storage 1.30 GRMS Maximum shock: Operating 110 G Storage 160 G Altitude: Operating –15.20 m to 3048 m (–50 ft to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.04-1985...
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Page 65: Contacting Dell
2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.