7
Troubleshooting
Problem:
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Avaya equipment is missing
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Customer equipment is missing
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Customer network information is missing
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No power to the UPS
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The alarm LEDs on the UPS are flashing
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No power to the Avaya-supplied Ethernet switch
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Alarm LEDs on the Avaya-supplied Ethernet
switch are flashing
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No power to the media server
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No V on the IPSI LCD
22
Quick Start for Hardware Installation: Avaya S8500 Media Server
Solution:
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Contact the project manager
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Contact the project manager
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Contact the project manager
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Is the UPS plugged into the outlet?
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Does the outlet have power?
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Refer to the UPS user's guide
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Is the switch plugged into the UPS?
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Does the UPS have power?
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Refer to the Avaya-supplied Ethernet switch
user's guide
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Is the media server plugged into the UPS?
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Does the UPS have power?
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Push the power button on the media server to
start
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Check the connection to the network