Appendix 4 Faqs - Tenda AC1200 User Manual

This section provides solutions to problems that may occur during installation and
operation of the device. Read the following if you a re running into problems.
If your problem is not covered here, pl ease fe el fre e to go to
solution or emai l your problems to:
We wi ll be more than happ y to help you out as soon as possi ble.
1. Q: I cannot access the device's management interface. What should I do?

Make sure the power LED on the device's front panel is on and the SYS
LED blinks normall y.

Make sure all cables are correctly connected and the corresponding LAN
LED on the device is on.

Verify that your PC's TCP/IP settings are configured correctly. If you
select the "Use the following IP address" option, set your PC's IP address to
any IP address between 192.168.0.2~192.168.0.254. Or you can select the
"Obtain an IP address automatically" option.

Check the IP address you entered in your browser. It should be
http://192.168.0.1.

Open your browser and click Tools -> Internet Options -> Connections
-> LAN settings, uncheck the Use a proxy server for your LAN option.

Press the WPS/RST button for over 7 seconds to restore your device to
factory default settings. Then log to your device again.
2. Q: I changed the login password and unfortunately f orget it. What should I
do?
Press the WPS/RST button for over 7 seconds to restore your device to factory
default settings.
3. Q: My computer shows an IP address conflict error after having connected to
the device. What should I do?

Make sure there are no other DHCP servers on your LAN or other DHCP
servers are disabled.
High Power Wireless AC1200 Dual Band Router

Appendix 4 FAQs

sup port@tenda .com.cn
132
www.ten dacn.com to find a
or support02@te nda.com.cn.