Copier Does Not Respond; Scanner Unit Does Not Close; Poor Copy Quality - Lexmark 5400 Series User Manual

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"Poor copy quality" on page 99
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"Partial document or photo copies" on page 100

Copier does not respond

Check messages
Check power
Software may not be
installed correctly

Scanner unit does not close

Check for obstructions

Poor copy quality

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Blank pages
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Checkerboard pattern
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Distorted graphics or pictures
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Missing characters
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Faded print
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Dark print
Check messages
Check ink
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
Adjust the brightness of
the copy
Check quality of original
document
Are you scanning from a
newspaper, magazine,
or glossy paper?
Check document
placement
If an error message is displayed, see "Error messages" on page 110.
If the light is not on, see "Power button is not lit" on page 94.
For more information, see "Software may not be installed correctly" on page 96.
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
If an error message is displayed, see "Error messages" on page 110.
Check the ink levels, and install a new print cartridge if necessary.
See "Improving print quality" on page 89.
1
Load the document facedown on the scanner glass.
2
From the control panel, press Copy Mode.
3
Press Lighter/Darker.
4
Press or repeatedly to lighten or darken the copy.
5
Press Start Color or Start Black.
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see "Scanning
clear images from magazines or newspapers" on page 67.
Make sure the document or photo is loaded facedown on the scanner glass in the upper left
corner.
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Skewed lines
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Smudges
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Streaks
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Unexpected characters
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White lines in print
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