Cannot Print To The Network Printer; Network Name Does Not Appear In The List; Jams And Misfeeds Troubleshooting - Lexmark 5400 Series User Manual

Check USB connection If you are using a USB cable:
Check print server
setup documentation
Software may not be
installed correctly

Cannot print to the network printer

Check print server
setup documentation
Check Ethernet
connection
Check USB connection If you are also using a USB cable:
Contact network
support
Check power

Network name does not appear in the list

Check security keys

Jams and misfeeds troubleshooting

•
"Paper jams" on page 108
•
"Paper or specialty media misfeeds" on page 108
•
"Printer does not feed paper, envelopes, or specialty media" on page 109
•
"Banner paper jams" on page 109
1
Check the USB cable for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol
3
Firmly plug the square end of the USB cable into the USB port on the back of the printer.
See the print server documentation for setup instructions if:
•
The lights of the print server are not on.
•
The USB cable is not connected to the print server.
•
The print server is not connected to a power source.
If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it.
For more information, see "Software may not be installed correctly" on page 96.
See the print server documentation for setup instructions if:
•
The lights of the print server are not on.
•
The USB cable is not connected to the print server.
•
The print server is not connected to a power source.
If you are using a print server:
1
Check the Ethernet cable for any obvious damage.
2
Firmly plug one end of the Ethernet cable into the printer.
3
Firmly plug the other end of the Ethernet cable into the network hub or wall connection.
1
Check the USB cable for any obvious damage.
2
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol
3
Firmly plug the square end of the USB cable into the USB port on the back of the printer.
Contact your system support person to make sure the printer is connected to a working network
connection.
Make sure the printer is connected to a power source and is turned on. For more information,
see "Power button is not lit" on page 94.
SSID is not being broadcast. Make sure security keys are correct.
.
107
.