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In Windows Vista:
a
Click _-*
Control
Panel.
b
Click System and Maintenance--, System.
c
Click Device Manager.
In Windows XP:
a
Click Start.
b
Click Control
Panel--, Performance and Maintenance--, System.
c
From the Hardware tab, click Device Manager.
In Windows 2000:
a
Click Start.
b
Click Settings-*
Control Panel-* System.
c
From the Hardware tab, click Device Manager.
2 Click the plus sign (+) beside Universal
Serial Bus Controller.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
Wireless troubleshooting
How do I find out what type of security my network is using?
You must know the security key and security mode in order to properly set up the printer for use on the wireless
network. To obtain this information, see the documentation that came with your wireless router, see the Web page
associated with the router, or consult the person who set up your wireless network.
Check your security
keys
A security key is like a password. All devices on the same network share the same security key.
Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place
for future reference.
The security key must follow the following criteria.
WEP key
° Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F and 0-9.
• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
WPA-PSK
or WPA2-PSK
key
° Up to 64 hexadecimal characters. Hexadecimal characters are A-F and 0-9.
• Between 8 and 64 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
Wireless
network
printer
does not print
These are possible solutions. Try one or more of the following:
Check
power
Make sure the _
light is on.
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Table of Contents
Troubleshooting
