Solving Print Quality Problems; Blank Pages - Lexmark 231 User Manual

Troubleshooting
3
Press the arrow buttons until General Settings appears, and then press
4
Press the arrow buttons until Print Recovery appears, and then press
5
Press the arrow buttons until Jam Recovery appears, and then press
6
Press the arrow buttons until On or Auto appears, and then press

Solving print quality problems

The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or
replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1
Turn the printer off.
2
Load paper.
3
From the printer control panel, hold down
4
Release the buttons when CONFIG MENU appears.
5
Press the arrow buttons until Prt Quality Pgs appears, and then press
The print quality test pages print.
6
Press the arrow buttons until Exit Config Menu appears, and then press
Resetting the Printer appears briefly, and then Ready appears.

Blank pages

These are possible solutions. Try one or more of the following:
P
ACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
T
HE TONER MAY BE LOW
When 88 Cartridge low appears, order a new toner cartridge.
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and the right arrow button while turning the printer on.
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