Lexmark 231 User Manual page 163

Clearing jams
2
Remove the jam if you see it here.
3
If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge.
4
Lift the flap at the front of the printer, and then remove any jammed sheets.
5
Insert the photoconductor kit and toner cartridge.
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