User's Guide
Ripple patterns appear in your scanned image
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.
❏ Rotate your original document.
❏ Rotate the scanned image using the application software after scanning.
❏ Select the Descreening check box.
❏ In Professional Mode, change a resolution setting and scan again.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
"Cleaning the Product" on page 91
&
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
❏ If you are scanning using thumbnail preview in Home Mode or Professional Mode, move the document or photo
6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.
❏ If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
Troubleshooting for Scanning
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