Epson l550 User Manual
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Epson l550 User Manual

Epson l550 User Manual

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User's Guide
NPD4738-00 EN

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  • Page 1 User’s Guide NPD4738-00 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2012 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Basic printing......29 Using Epson Connect Service....8 Canceling printing.
  • Page 5 User’s Guide Contents Using the phone line for fax only... . 61 Using the control panel....85 Sharing line with phone device.
  • Page 6 Technical Support Web Site....132 Troubleshooting for Scanning Contacting Epson Support....132 Problems Indicated by Messages on the LCD Before Contacting Epson.

  • Page 7: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software.

  • Page 8: Using Epson Connect Service

    ❏ Mac OS X refers to Mac OS X 10.5.8 or later. Using Epson Connect Service Using Epson Connect, you can easily print directly from your smartphone or tablet. The services available vary by product. For more information about the printing and other services, visit the following URL: https://www.epsonconnect.com/...

  • Page 9: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...

  • Page 10: Setting Up/Using The Product

    User’s Guide Important Instructions Setting up/using the product ❏ Do not block or cover the vents and openings in the product. ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...

  • Page 11: Using The Product With A Wireless Connection

    ❏ Do not continue printing when the ink level is below the lower limit on the ink tank. Continued use of the product when the ink level is below the lower limit could damage the product. Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.

  • Page 12: Handling Ink

    User’s Guide Important Instructions Handling ink “Refilling Ink” on page 77 & Restrictions on Copying Observe the following restrictions in order to ensure the responsible and legal use of the product. Copying of the following items is prohibited by law: ❏...

  • Page 13: Getting To Know Your Product

    User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray (place your originals here to be copied) ADF output tray (your originals are ejected here as they are copied) Edge guide Rear paper feed Paper support extension...
  • Page 14 User’s Guide Getting to Know Your Product Document cover Scanner glass Control panel Scanner Unit Transportation lock Print head (under this section) Ink reservoir tanks (Ink tanks) Ink tubes AC inlet LAN port...

  • Page 15: Guide To The Control Panel

    User’s Guide Getting to Know Your Product EXT. port LINE port USB connector * The availability of this part varies by product. Guide to the Control Panel * emits a beep. Buttons and LCD Buttons Function Turns the product on and off Enters copy mode.

  • Page 16: Lights

    User’s Guide Getting to Know Your Product Buttons Function 0-9,*,# Specifies the date/time or the number of copies, as well as fax numbers. Enters alphanumeric characters and switches between uppercase, lowercase, and numbers each time it is pressed. Press 1 symb to enter symbols such as the sharp sign (#), plus (+), and apostrophe (’). Displays speed dial/group dial lists.

  • Page 17: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.

  • Page 18: Paper Type Settings On The Lcd Screen

    11mm up to 11mm Legal User Defined Envelope Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper Epson Matte Paper - Heavyweight Epson Premium Glossy PhotoPaper 10 × 15 cm (4 × 6 in.) 13 × 18 cm (5 × 7 in.) 16:9 wide size (102 ×...

  • Page 19: Paper Type Settings From The Printer Driver

    The table below lists the settings you should choose for your paper. For this paper Printer driver paper type Plain paper* plain papers Epson Bright White Ink Jet Paper* Epson Premium Glossy Photo Paper* Epson Premium Glossy Epson Matte Paper – Heavyweight* Epson Matte...
  • Page 20 User’s Guide Paper and Media Handling Slide out the paper support and the output tray and then raise the stopper. Note: Leave enough space in front of the product for the paper to be fully ejected. Slide the edge guide to the left. Load paper with the printable side up, against the right side of the rear paper feed.
  • Page 21 For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17...

  • Page 22: Placing Originals

    User’s Guide Paper and Media Handling Flip the feeder guard back. Placing Originals Automatic Document Feeder (ADF) You can load your original documents in the Automatic Document Feeder (ADF) to copy, scan, or fax multiple pages quickly. You can use the following originals in the ADF. Size A4/Letter/Legal Type...
  • Page 23 User’s Guide Paper and Media Handling Tap the originals on a flat surface to even the edges. Slide the edge guide on the Automatic Document Feeder. Insert the originals face-up and short edge first into the Automatic Document Feeder. Slide the edge guide until it is flush with the originals.

  • Page 24: Scanner Glass

    Open the document cover and place your original face-down on the scanner glass. Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 121 &...
  • Page 25 User’s Guide Paper and Media Handling Close the cover gently.

  • Page 26: Copying

    User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper. “Loading Paper and Envelopes” on page 19 & Place your original(s) in the Automatic Document Feeder or on the scanner glass. “Placing Originals” on page 22 &...

  • Page 27: Printing

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.

  • Page 28: Getting Information Through Online Help

    Depending on your application, the Page Setup menu may not appear in the File menu. Print Click Print on the File menu of your application. Epson Printer For Mac OS X 10.7, click System Preferences on the Apple menu and then click Print & Scan. Utility 4 Select your product from the Printers list box, click Options &...

  • Page 29: Basic Operations

    User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this section may vary depending on the model. ❏ Before you print, load paper properly. “Loading Paper and Envelopes” on page 19 & ❏ Refer to the section below for the printable area. “Printable area”...
  • Page 30 User’s Guide Printing Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. Select the appropriate Paper Type setting. “Paper type settings from the printer driver” on page 19 & Note: Print quality is automatically adjusted for the selected Paper Type.
  • Page 31 User’s Guide Printing Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 28 & Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box.

  • Page 32: Canceling Printing

    For Windows Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product. Access the EPSON Status Monitor 3. “For Windows” on page 101 &...

  • Page 33: Other Options

    Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any...

  • Page 34: Product Presets (For Windows Only)

    Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print. For Mac OS X Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software and Easy Photo Print folders and finally double-click the Easy Photo Print icon.
  • Page 35 ❏ The surface of the paper may be smeared during 2-sided printing. ❏ This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 36: Fit To Page Printing

    User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings.

  • Page 37: Pages Per Sheet Printing

    User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows”...

  • Page 38: Sharing The Product For Printing

    User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it.
  • Page 39 User’s Guide Printing If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. Click OK or Close (if you installed additional drivers).

  • Page 40: Setup For Mac Os X

    User’s Guide Printing Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. Windows 7 and Vista: Click Add a network, wireless or Bluetooth printer, and then click Next. Windows XP: Select A network printer, or a printer attached to another computer, then click Next.

  • Page 41: Scanning

    Place your original(s) on the scanner glass. “Placing Originals” on page 22 & Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. Select Home Mode.
  • Page 42 User’s Guide Scanning Select Text/Line Art as the Document Type setting. Click Preview. Click Scan.

  • Page 43: Image Adjustment Features

    Scanning Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels...
  • Page 44 User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image.

  • Page 45: Basic Scanning From The Control Panel

    User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics.

  • Page 46: Scan Mode Menu List

    ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ You can change the computer name displayed on the control panel using Epson Event Manager. Press OK to start scanning.
  • Page 47 User’s Guide Scanning Select Home Mode from the Mode list. Select the Document Type setting. Select the Image Type setting. Click Preview. “Previewing and Adjusting the Scan Area” on page 52 & Adjust the exposure, brightness, and other image quality settings. Click Scan.

  • Page 48: Scanning In Office Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 49 User’s Guide Scanning Select Office Mode from the Mode list. Select the Image Type setting. Select the Document Source setting. Select the size of your original as the Size setting. Select an appropriate resolution for your original(s) as the Resolution setting. Click Scan.

  • Page 50: Scanning In Professional Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 51 User’s Guide Scanning Select Professional Mode from the Mode list. Select the type of original(s) you are scanning as the Document Type setting. Select the Document Source setting. If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.

  • Page 52: Previewing And Adjusting The Scan Area

    & Note for the Automatic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page. Place your first document page on top of the rest of the pages, and then load the entire document into the ADF.
  • Page 53 ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.

  • Page 54: Various Types Of Scanning

    Various Types of Scanning Scanning a Magazine First of all, place your magazine and start Epson Scan. “Starting a Scan” on page 41 & Select Home Mode from the Mode list.

  • Page 55: Scanning Multiple Documents To A Pdf File

    Select PDF as the Type setting, and then click OK. Your scanned image is saved. Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. “Starting a Scan” on page 41 & Note for the Automatic Document Feeder(ADF):...
  • Page 56 User’s Guide Scanning Select Professional Mode from the Mode list. Select the Document Source setting. Click Preview. Note for the Automatic Document Feeder (ADF): ❏ The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF. ❏...
  • Page 57 Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. Epson Scan starts scanning your document.

  • Page 58: Scanning A Photo

    Save File Select this button when you are finished. The pages are saved in one PDF file. Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. “Starting a Scan” on page 41 &...

  • Page 59: Software Information

    Select Photograph as the Document Type setting. Click Preview. Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan. Click Scan. Select JPEG as the Type setting, and then click OK. Your scanned image is saved.

  • Page 60: Starting Other Scanning Software

    How to start ❏ Windows: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan.

  • Page 61: Faxing

    Use the following procedure to run the utility. Windows Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility.

  • Page 62: Sharing Line With Phone Device

    User’s Guide Faxing Make sure Auto Answer is set to On. “Setting up to receive faxes automatically” on page 70 & Important: If you do not connect an external telephone to the product, make sure you turn on auto answer. Otherwise, you cannot receive faxes.
  • Page 63 User’s Guide Faxing Note: ❏ See the following for other connection methods. ❏ For details, see the documentation that came with your devices. Connecting to DSL Telephone wall jack Splitter DSL modem Connecting to ISDN (one phone number) ISDN wall jack Terminal adapter or ISDN router...

  • Page 64: Checking The Fax Connection

    User’s Guide Faxing Connecting to ISDN (two phone numbers) ISDN wall jack Terminal adapter or ISDN router Checking the fax connection You can check whether the product is ready to send or receive faxes. Load plain paper. “Loading Paper and Envelopes” on page 19 &...

  • Page 65: Setting Up Fax Features

    User’s Guide Faxing Also, when the power is left off for an extended period of time, the clock may be reset. Check the clock when you turn the power back on. If the product is turned off due to a power failure, it automatically restarts and beeps when the power is restored. If you have set to receive faxes automatically (Auto Answer - On), the setting is also restored.

  • Page 66: Creating Header Information

    User’s Guide Faxing Press x to display the menus. Select the menu shown below. Use u or d to select a menu, and press OK. Select Fax Settings > Group Dial Setup. Select Create. You see the available group dial entry numbers. Select the group dial entry number that you want to register.

  • Page 67: Sending Faxes

    User’s Guide Faxing Use the numeric keypad with other buttons on the control panel to enter your phone number. You can enter up to 20 digits. Note: Press the # button to enter a plus sign (+) which represents the international call prefix. Note that the asterisk (*) is unavailable.

  • Page 68: Sending A Fax At A Specified Time

    User’s Guide Faxing Place your original(s) in the Automatic Document Feeder or on the scanner glass. “Placing Originals” on page 22 & Press K to enter the fax mode. Press Note: Each press of switches between the speed dial list and group dial list. Select the entry number to send.

  • Page 69: Sending A Fax From A Connected Phone

    User’s Guide Faxing Press d to select On. Press r to display the time settings. Set the time that you want to send the fax, and then press OK. Use r or l to move the cursor and use u or d to select a.m.

  • Page 70: Receiving Faxes

    User’s Guide Faxing Receiving Faxes Setting up to receive faxes automatically Follow the instructions to make settings to receive faxes automatically. Load plain paper in the rear paper feed. “Loading Paper and Envelopes” on page 19 & Press K to enter the fax mode. Press x to display the menus.

  • Page 71: Receive A Fax By Polling

    User’s Guide Faxing Load plain paper in the rear paper feed. “Loading Paper and Envelopes” on page 19 & When the telephone rings, lift the phone connected to the product. When you hear a fax tone, select Receive on the control panel of the product. Start receiving the fax.

  • Page 72: Printing Reports

    User’s Guide Faxing Press one of the x buttons to receive the fax. Note: If Auto Answer mode is turned on, the received fax data is automatically printed, and you do not have to proceed to step 7. Print the received fax. Press OK.

  • Page 73: Menu List Of Control Panel

    User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, scanner, and fax. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode.

  • Page 74: Fax Mode

    User’s Guide Menu List of Control Panel Setting Item Setting item and description. Network Settings Check Network You can check the network connection status, and print the report. (Ethernet capable models Connection If there is any problem with the connection, the report helps you only) find the solution.
  • Page 75 User’s Guide Menu List of Control Panel Menu Setting item Description Fax Settings Print Report Fax Log: Prints or displays the communication log. Last Transmission: Prints a communication-in log for the previous transmission or the previous polling results received. Speed Dial List: Prints the speed dial list. Group Dial List: Prints the group dial list.

  • Page 76: Scan Mode

    User’s Guide Menu List of Control Panel Menu Setting item Description Restore Default “Copy Mode” on page & Settings Wi-Fi Settings Network Settings Maintenance Scan Mode Note: Depending on the model, some functions may not be available. Menu Setting and Options Scan to PC “Basic Scanning from the Control Panel”...

  • Page 77: Refilling Ink

    “Ink Bottles” on page 125 & ❏ Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

  • Page 78: Ink Bottle Specifications

    ❏ Do not continue printing when the ink level is below the lower limit on the ink tank. Continued use of the product when the ink level is below the lower limit could damage the product. Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.
  • Page 79 User’s Guide Refilling Ink Make sure the P light is on, but not flashing. Unhook the ink tank unit from the product and lay it down. Note: Do not pull the tubes. Open the ink tank unit cover, and then remove the cap of the ink tank. Note: ❏...
  • Page 80 User’s Guide Refilling Ink Important: Install the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap.
  • Page 81 User’s Guide Refilling Ink Install the cap onto the ink tank securely. Repeat steps 3 to 6 for each ink bottle. Close the ink tank unit cover. Hook the ink tank unit onto the product. Note: ❏ If the product indicates that ink levels must be reset, follow the on-screen instructions. ❏...

  • Page 82: Maintaining Your Product And Software

    Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the rear paper feed. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 28 &...

  • Page 83: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the rear paper feed. Press x to display the menus.

  • Page 84: Cleaning The Print Head

    User’s Guide Maintaining Your Product and Software Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons.

  • Page 85: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 28 & Click the Head Cleaning icon.

  • Page 86: Mac Os X

    Make sure that no warnings or errors are indicated in the control panel. Make sure A4-size paper is loaded in the rear paper feed. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 28 &...

  • Page 87: Setting/Changing Time And Region

    User’s Guide Maintaining Your Product and Software Find the most solid pattern in each of #1 to #4 groups. Enter the pattern number for the most solid pattern in #1 group. Repeat step 7 for the other groups (#2 to #4). Finish aligning the print head.

  • Page 88: Replacing Ink Inside The Ink Tubes

    ❏ This function effects the service life of the ink pads. Ink pads reach their capacity earlier by running this function. Contact Epson Support to request replacement before the end of their service life. When the ink pads are at the end of their service life, the product stops and Epson support is required to continue printing.

  • Page 89: Using The Power Ink Flushing Utility For Mac Os X

    Make sure that the transportation lock is set to the unlocked (Printing) position. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 30 Click the Power Ink Flushing icon.

  • Page 90: Saving Power

    Select 3 minutes, 5 minutes, or 10 minutes as the Sleep Timer setting. Then click the Send button. Click the OK button. For Mac OS X Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 28 &...

  • Page 91: Checking The Number Of Sheets Of Paper Fed

    You can check the number of sheets of paper fed from the printer driver. Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on the Epson Printer Utility 4 (for Mac OS X). Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions.

  • Page 92: Cleaning The Interior Of The Product

    User’s Guide Maintaining Your Product and Software ❏ Do not press the surface of the scanner glass with any force. ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it.
  • Page 93 User’s Guide Maintaining Your Product and Software Close the paper support and the output tray. Open the scanner unit and make sure the print head is in the home position on the right. Note: If the print head is not in the home position on the right, turn on the product and wait until the print head locks in the far right position.
  • Page 94 User’s Guide Maintaining Your Product and Software Unhook the ink tank unit from the product and lay it down, and then make sure to install the cap onto the ink tank securely. Install the covers that came with your product over the protruding parts of the ink tank, and then hook the ink tank unit onto the product.

  • Page 95: Checking And Installing Your Software

    Windows 7 and Vista: Click Uninstall a program from the Programs category. Windows XP: Double-click the Add or Remove Programs icon. Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents.

  • Page 96: Installing The Software

    User’s Guide Maintaining Your Product and Software Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.7) or Print &...

  • Page 97: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.
  • Page 98 User’s Guide Maintaining Your Product and Software Note: If you uninstall the printer driver and the name of your product remains in the Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5) window, select the name of your product and click the - remove button.

  • Page 99: Error Indicators

    Turn the product off and then back on. Make sure that no paper is Paper jam. Open the scanner unit and remove the paper, still in the product. If the error message still appears, contact Epson then turn off the printer. See your documentation.
  • Page 100 User’s Guide Error Indicators Error Messages Solutions Recovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cable and visit your local Epson website for further instructions.

  • Page 101: Troubleshooting For Printing/Copying

    If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
  • Page 102 When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 103: Paper Jams

    User’s Guide Troubleshooting for Printing/Copying Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Paper Jams Caution: Never touch the buttons on the control panel while your hand is inside the product. Important: Be careful not to pull the cables or ink tubes, or touch other components inside the product unnecessarily. Otherwise, ink may leak or the product may be damaged.

  • Page 104: Removing Jammed Paper From Inside The Product

    User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product Open the scanner unit. Important: Do not lift up the scanner unit when the document cover is open. Remove all of the paper inside, including any torn pieces. Close the scanner unit slowly.
  • Page 105 User’s Guide Troubleshooting for Printing/Copying Open the ADF cover. Important: Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product may be damaged. Carefully remove the jammed paper. Open the Automatic Document Feeder (ADF).

  • Page 106: Preventing Paper Jams

    User’s Guide Troubleshooting for Printing/Copying Remove all of the paper inside, including any torn pieces. Close the Automatic Document Feeder (ADF). Raise the ADF input tray. Carefully remove the jammed paper. Return the ADF input tray to its original position, and close the ADF cover. Preventing paper jams If your paper jams frequently, check the following.

  • Page 107: Reprinting After A Paper Jam (For Windows Only)

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 108: Horizontal Banding

    “Cleaning the Print Head” on page 84 & ❏ Try to use genuine Epson ink bottles. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.

  • Page 109: Vertical Banding Or Misalignment

    User’s Guide Troubleshooting for Printing/Copying ❏ If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting in the LCD menu or shift the position of your original. ❏ If there is problem with copy quality, clean the exterior of the product. “Cleaning the exterior of the product”...

  • Page 110: Blurry Or Smeared Print

    User’s Guide Troubleshooting for Printing/Copying ❏ Try to use genuine Epson ink bottles and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink bottles and paper recommended by Epson. ❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted.

  • Page 111: Incorrect Margins

    User’s Guide Troubleshooting for Printing/Copying ❏ Uninstall the printer driver, then reinstall it. “Uninstalling Your Software” on page 96 & Incorrect margins ❏ Make sure that the paper is loaded into the rear paper feed correctly. “Loading Paper and Envelopes” on page 19 &...

  • Page 112: Blank Pages Print

    User’s Guide Troubleshooting for Printing/Copying Blank pages print ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏...

  • Page 113: Paper Does Not Feed Correctly

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 114: Paper Is Not Ejected Fully Or Is Wrinkled

    User’s Guide Troubleshooting for Printing/Copying Paper is not ejected fully or is wrinkled ❏ If the paper does not eject fully, press one of the x buttons to eject the paper. If the paper is jammed inside the product, remove it by referring to the following section. “Paper Jams”...

  • Page 115: Increasing The Print Speed (For Windows Only)

    User’s Guide Troubleshooting for Printing/Copying Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window. The following dialog box appears.

  • Page 116: Other Problem

    User’s Guide Troubleshooting for Printing/Copying ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help. Other Problem Printing plain papers quietly When plain paper is selected for the paper type and Standard (Windows) or Normal (Mac OS X) is selected as for quality in the printer driver, the product prints at high speed.

  • Page 117: Troubleshooting For Scanning

    ❏ Make sure you select the correct product if a scanner list appears when starting to scan. Windows: When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you select the model of your product.

  • Page 118: Using The Button

    & ❏ Mac OS X: Make sure you are logged on as the user who installed the scanning software. Other users must first start Epson Scanner Monitor in the Applications folder and then press a button to scan. How to unblock Epson Event Manager Click Start or the start button, and then point to Control Panel.

  • Page 119: Using Scanning Software Other Than Epson Scan Driver

    Programs and Services list. Click OK. Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct product is selected as the Scanner or Source setting.

  • Page 120: Problems With Scanning Time

    User’s Guide Troubleshooting for Scanning Problems With Scanning Time ❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements. “System Requirements”...

  • Page 121: The Scanning Area Or Direction Is Unsatisfactory

    User’s Guide Troubleshooting for Scanning Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏...

  • Page 122: Problems Remain After Trying All Solutions

    Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your documents correctly. Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.

  • Page 123: Troubleshooting For Faxing

    User’s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using the Check Fax Connection function. “Connecting to a Phone Line”...

  • Page 124: Quality Problems (Receiving)

    User’s Guide Troubleshooting for Faxing Quality problems (receiving) ❏ Make sure that ECM is turned on. “Fax Mode” on page 74 & Answering machine cannot answer voice calls ❏ When auto answer is turned on and an answering machine is connected to the same phone line as this product, set the number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine.

  • Page 125: Product Information

    T6643 Yellow T6644 Important: Genuine Epson ink, other than those specified here, could cause damage that is not covered by Epson’s warranties. Color Black, Cyan, Magenta, Yellow Ink bottle life For best results, use up ink within six months after removing a seal from ink bottle.

  • Page 126: Technical Specifications

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 127: Printable Area

    User’s Guide Product Information Weight 64 g/m² (17 lb) to 90 g/m² (24 lb) (for plain paper) Envelopes: Envelope #10 4 1/8 × 9 1/2 in. Size Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain paper Weight 75 g/m²...

  • Page 128: Scanner Specifications

    User’s Guide Product Information Scanner specifications Scanner type Flatbed color Photoelectric device 10200 × 14040 pixels at 1200 dpi Effective pixels Scanning area may be restricted if resolution setting is large. 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size Document size Scanning resolution 1200 dpi (main scan)

  • Page 129: Network Interface Specification

    *2 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *3 Complies with WPA2 with support for WPA/WPA2 Personal. *4 The connected device should comply with IEEE802.3az. Mechanical L550 L555 Storage Dimensions Width: 474 mm (18.7 inches) Depth: 377 mm (14.8 inches)

  • Page 130: Electrical

    User’s Guide Product Information Electrical L550 100-240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying Approx.

  • Page 131: Standards And Approvals

    * These only applies to the L555. For European users: We, Seiko Epson Corporation, hereby declare that the equipment Models, C463A and C463B, are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 132: Where To Get Help

    Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)

  • Page 133: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 134: Help For Users In Thailand

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏...
  • Page 135 User’s Guide Where To Get Help World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone...

  • Page 136: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 137: Help For Users In India

    ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 138: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 139 User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...

  • Page 140: Index

    User’s Guide Index Index Easy Photo Print.................33 paper.....................17 Epson Connect..................8 2-Sided....................55 Epson Event Manager..............60 2-sided printing................34 Error messages................99 Errors copy....................111 fax....................123 print....................101 Aligning print head................85 scan.....................117 Auto Answer................61, 70 Automatic Document Feeder (ADF)...........22 paper jams in..............104, 119 problems..................119 Fax from a connected phone............69 Fax header..................66...
  • Page 141 Mac OS X..............28 Office Mode..................48 accessing for Windows..............27 Power Off Timer.................90 Sleep Timer..................90 Professional Mode................50 Pages per sheet printing..............37 Paper Epson special paper..............17 feeding problems..............113 Redial....................67 jams.....................103 Reducing page size................36 loading..................19 Refilling the ink tanks..............78 loading capacity................17 Resizing pages..................36 printable area................127...
  • Page 142 User’s Guide Index automatic document feeder............128 fax....................128 ink bottles..................125 mechanical.................129 paper...................126 printer..................126 scanner..................128 standards and approvals............131 Speed increasing................112, 115 Speed Dial Setup................65 Status lights..................117 Status Monitor Mac OS X...................102 System requirements..............125 Technical support.................132 Text printing documents..............29 Trademarks..................2 Transporting product..............92 connector...................131 Web service..................8 Windows accessing printer settings............27...

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