Panasonic AW-HE40HWP Operating Instructions Manual page 48

Troubleshooting
Symptom
Cannot operate using
the controller
The unit turns in the
opposite direction to
the one operated
The status display
lamp blinks red
No access is possible
from the web browser
48
(continued)
Cause and remedial action
● Is the unit connected to the controller properly?
 Refer to the Operating Instructions of the controller.
● The user authorization must be set to OFF when the AW-RP50,
AW-RP120, and AK-HRP200 remote camera controllers are
connected in a network.
● Are all the cameras in the daisy-chain connection turned on?
● It may be necessary to upgrade the version of the controller so
that the controller will support the unit.
 Consult with your dealer.
● Has the stand-alone (Desktop) installation setting been selected
correctly?
● The reversal setting may have been established at the controller if
the unit is connected to the controller.
 Refer to the Operating Instructions of the controller.
● The PoE+ power supply conditions do not meet the specifications.
 Check the power supply device.
● Has a LAN cable of category 5 or above been connected to the
LAN connector for IP control?
● Is the [LINK] LED of the LAN connector for IP control lit?
 If it is not lit, it means that something is wrong with the connection
to the LAN or that the network at the connection destination is not
working properly.
Check the LAN cable for defective contacts, and check the wiring.
● Is the power on?
 If the unit's status display lamp is off or if it has lit up orange,
it means that the unit's power is not being supplied.
● Has a valid IP address been set in the unit?
Reference
pages
P.19 to 24
<Operations and
Settings>
P.78
P.20
–––
<Operations and
Settings>
P.46, P.75
–––
P.34
P.23
P.23
<Operations and
Settings>
P.7
<Operations and
Settings>
P.79