Troubleshooting - Panasonic AW-HE40HWP Operating Instructions Manual

Troubleshooting

●
Operation
Symptom
No power
Cannot operate
(common to wireless
remote control,
controller)
Cannot operate using
the wireless remote
control
Cause and remedial action
● Is the AC adaptor securely connected to the AC outlet?
● If the power plug of the AC adaptor connected properly?
● Is the network cable for the PoE+ (IEEE802.3at) compatible power
supply device and the unit connected properly?
● Power may not be supplied if the total power limit is exceeded on
power supply devices that allow connections to multiple PoE+
terminals.
 Refer to the operating instructions for the PoE+ power supply
device.
● If the unit is connected to the controller, has it been connected
properly?
 Refer to the Operating Instructions of the controller.
● When the unit is being operated by the wireless remote control
 Also refer to the "Cannot operate using the wireless remote
control" item.
● Is the power on?
 If the unit's status display lamp is off or if it has lit up orange,
it means that the unit's power is not being supplied.
● Have the limiter functions been set?
● Has the correct unit to be operated been selected?
● Have the remote control's batteries run down or have the batteries
been installed with their polarities reversed?
 If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
● Has the IR ID setting been set correctly?
● Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light-sensing area
exposed to its light?
Reference
pages
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P.34
P.34
P.19 to 24
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<Operations and
Settings>
P.7
<Operations and
Settings>
P.95 to 96
<Operations and
Settings>
P.9
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<Operations and
Settings>
P.47, P.77
P.38
47