Four Slot Spare Battery Charger - Symbol MC50 User Manual

Table 11-1. Troubleshooting the Mobile Computer (Continued)
Problem
A message appears stating that
the mobile computer memory is
full.
The mobile computer does not
accept scan input.
(Doesnot apply to camera
configurations.)

Four Slot Spare Battery Charger

Table 11-2. Troubleshooting the Four Slot Spare Battery Charger
Symptom
Battery not charging. Battery was removed from the
charger or charger was unplugged
from AC power too soon.
Battery is faulty.
Battery contacts not connected to
charger.
Cause
Too many files stored on the Delete unused memos and records. If necessary, save these records on the host computer.
mobile computer.
Too many applications Remove unused installed applications from the mobile computer to recover memory.
installed on the mobile Select Start - Settings - System tab and tap the Remove Programs icon. Select the unused
computer. program and tap Remove.
Scanning application is not Verify that the mobile computer is loaded with a scanning application. See the System
loaded. Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit window Ensure mobile computer is within proper scanning range.
and bar code is incorrect.
Mobile computer is not Ensure the mobile computer is programmed to accept the type of bar code scanned.
programmed for the bar code
type.
Mobile computer is not If a beep on a good decode is expected and a beep is not heard, check that the application is
programmed to generate a set to generate a beep on good decode.
beep.
Battery is low. If the scanner stops emitting a laser beam or aiming pattern upon a trigger press, check the
battery level. When the battery is low, the scanner shuts off before the mobile computer low
battery condition notification.
Note: If the scanner is still not reading symbols, contact the distributor or Symbol
Technologies.
Possible Cause
Re-insert the battery in the charger or re-connect the charger's power supply.
Verify that other batteries charge properly. If so, replace the faulty battery.
Verify that the battery is seated in the battery well correctly with the contacts facing
down.
Maintenance & Troubleshooting 11-5
Solution
Action