EPSON Stylus Pro 7000
3.1 Outline
See this chapter for detailed troubleshooting instructions if the printer is not
working properly.
3.1.1 First...
Before starting, confirm or attempt the following:
!
There are no foreign materials inside the printer.
!
If the LCD display displays "Ready" when the power is on, print a
status sheet. Press the SelecType button twice to access the "Test
Print Menu", press the Item + button until you see "Print Status
Sheet", and then press Enter.
By checking the Status Sheet you can determine whether the cause of
the problem is the printer itself (ie. a part has been used beyond its
useful life) or a user-defined control panel setting.
C H E C K
If necessary, you can restore the factory default settings in the
P O I N T
NVRAM on the C299MAIN board as follows.
From "Maintenance Mode 2" select "Counter Init. Menu" and
then "NVRAM Init.".
!
The printer is not abnormally dirty. Clean if necessary.
!
The printer parts are original or Epson replacement parts and no part
of the printer is disformed or out of shape in any way.
!
The connectors are properly fixed with no damage to them or any of
the harnesses.
!
The cams and gears inside the printer are not worn, not wearing out
unevenly, and are connecting properly/turn freely.
!
The rubber pads on the rollers are not dirty. Clean if necessary.
!
The rubber pads on the rollers are not worn, not wearing out
unevenly, and are connecting properly/turn freely.
Troubleshooting
3.1.2 Remember
Before beginning disassembly turn the printer off, wait for a few seconds
after the LCD panel goes blank, and then remove the power cord from the
outlet. Also remove any interface cables.
!
The printer tools mentioned in the following pages have
C A U T I O N
been tested and are proven to preserve the quality of the
printer. The use of other, non-standard tools is not
supported.
!
Only use the type of oils and lubricants described in this
manual.
!
Always perform adjust procedures as described in this
manual.
3.1.3 Diagnosing the Problem
This section describes how to diagnose printer errors. Troubleshooting is
divided into the following categories.
"
"Troubleshooting Using the Error Messages" on page 84
"
"Troubleshooting Based on Your Printout" on page 103
Outline
Revision A
81