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Epson StylusPRO 7000 Service Manual

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SERVICE MANUAL

Color Large Format Inkjet Printer
EPSON Stylus PRO 7000
®
SEIJ99017

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Summary of Contents for Epson StylusPRO 7000

  • Page 1: Service Manual

    SERVICE MANUAL Color Large Format Inkjet Printer EPSON Stylus PRO 7000 ® SEIJ99017...

  • Page 2: Product

    ! The contents of this manual are subject to change without notice. ! All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.
  • Page 3 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/ RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
  • Page 4 CHAPTER 6. MAINTENANCE mechanical operations, maintenance and repair procedures of Provides preventive maintenance procedures and the EPSON EPSON Stylus PRO 7000. The instructions and procedures lists of Epson-approved lubricants and adhesives included herein are intended for the experienced repair required for servicing the product.

  • Page 5: Symbols Used In This Manual

    Symbols Used in This Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read WARNING, CAUTION or NOTE messages.
  • Page 6 Revision Status Revision Issued Date Description Rev. A February 17, 2000 First Release...

  • Page 7: Table Of Contents

    EPSON Stylus Pro 7000 Revision A Contents Chapter 1 Product Description Physical Specifications ................32 Printer Dimensions & Weight ............32 Setup Guidelines ................32 Features ...................... 12 Consumable Products & Options ............13 Cutter Specifications ................33 Standard Accessories ................. 13 Control Panel .....................
  • Page 8 Component List & Illustrations ..............56 Print Mechanism Components ............56 Service Call 00000101................. 94 Service Call 00010000................. 94 EPSON Stylus Pro 7000 Body & Stand ..........57 Service Call 00010001................. 95 Carriage Components................. 58 Paper Feed Path & Components............58 Service Call 00010002.................
  • Page 9 EPSON Stylus Pro 7000 Revision A Paper Not Straight ................101 Firmware Update ................160 Reload Paper ..................101 Updating Firmware Via the PC ............160 Push Lever Down ................102 Updating Firmware From a Memory Card ........160 Compartment Open ................102 Self-Diagnostics ..................
  • Page 10 EPSON Stylus Pro 7000 Revision A Mechanism Adjustment ................189 CR Timing Belt Tension Adjustment ..........190 PF Timing Belt Tension Adjustment..........190 P THICK Sensor Assembly Adjustment .......... 191 Cover Open Sensor Assembly............192 USB ID Copy/Backup ................193 Extracting the USB-ID Copy Program ..........

  • Page 11: Chapter 1 Product Description

    C H A P T E R PRODUCT DESCRIPTION...

  • Page 12: Features

    " The EPSON Stylus Pro 7000 is an 24-inch wide, 6-color ink jet printer with Complete Software Compatibility With EPSON Stylus Pro 9000 professional color output. It has the same printheads as the EPSON Stylus Pro "...

  • Page 13: Consumable Products & Options

    EPSON Stylus Pro 7000 Revision A 1.1.1 Consumable Products & Options Table 1-2. Consumables & Options (continued) Name Code Product Table 1-2. Consumables & Options Multi-protocol Ethernet interface C82362# Type-B 10Base-T Name Code Product card 100ml 200ml 100Mbps Multi- Black Ink...

  • Page 14: Print Specifications

    Bitmap LQ font: EPSON Courier 10 CPI type " Nozzle configuration PAPER FEEDING 64 nozzles per color (same printhead as the EPSON Stylus Pro 9000) Paper feeding method: Friction feed " Print direction = Bi-direction (high-speed return, high-speed skip only) Line spacing: 1/6”...

  • Page 15: Paper Specifications

    *3: At the point where the rear edge comes free from the core (approx. last 30 cm.), print quality is no longer guaranteed. ROLL PAPER SPECIFICATIONS *4: If a 3” core is used, the EPSON-exclusive optional 3” roll paper spindle is required C A U T I O N Paper must have no wrinkles, tears, or folds plus the surface "...

  • Page 16: Cut Sheet Specifications

    EPSON Special Paper Paper meeting the requirements described below can be used with this The following special papers meet or exceed EPSON requirements, and printer, but neither the feeding nor printout quality is guaranteed. paper feeding plus printout quality are assured.

  • Page 17: Printable Area

    EPSON Stylus Pro 7000 Revision A 1.1.4 Printable Area Table 1-7. Printable Area Heading Roll Paper Cut Sheets 210 ~ 610mm 210 ~ 610mm PW (width) (8.27 ~ 24”) (8.27 ~ 24”) Max. 90m 297~915mm PL (length) (298.8’) (11.8~36.4”) 3mm/15mm* LM (left margin) (0.12~0.59”)

  • Page 18: Ink Cartridges

    The EPSON Stylus Pro 7000 also supports the 220ml ink cartridges for use cartridges do not fit in the wrong slots. with the EPSON Stylus Pro 9000. For details, see the EPSON Stylus Pro 9000 Ink colors: Black, Cyan, Magenta, Yellow, Light Cyan, Light Service Manual or User’s Guide.

  • Page 19: Electrical Specifications

    EPSON Stylus Pro 7000 Revision A 1.1.6 Electrical Specifications 1.1.7 Reliability Total print volume: 20,000 pages at A1 size Table 1-10. Electrical Specifications Printheads: 2,000,000,000 dots/nozzle 120V Model 220-240V Model Cutter: Approzimately 2,000 sheets (A1) Rated voltage range AC120V AC220~240V...

  • Page 20: Environmental Conditions

    EPSON Stylus Pro 7000 Revision A 1.1.8 Environmental Conditions VIBRATION & SHOCK See the following table. TEMPERATURE/HUMIDITY Table 1-12. Vibration and Shock See the following table. Vibration Shock Condition Notes Table 1-11. Environmental Conditions Resistance Resistance Condition Temperature Humidity Notes 0.15G...

  • Page 21: Controller

    EPSON Stylus Pro 7000 Revision A 1.1.9 Controller 1.1.10 Conformity/Safety Approvals CPU: Hitachi SH7043, 33Mhz 120V Model RAM: 8MB + 2MB (fixed) Safety Standards: Interfaces: IEEE1284 UL1950 CSA 22.2 No. 950 Type B (one expansion port) EMI: Operating system: Hitachi HI-SH7 ( µ ITRON compatible) FCC part 15 subpart B class B CSA C108.8 class B...

  • Page 22: Acoustic Noise

    EPSON Stylus Pro 7000 Revision A 1.1.11 Acoustic Noise 1.1.12 CE Marking Approx. 50dB(A) (According to ISO 7779) 220~240V Model Low Voltage Directive 73/23/EEC: EN60950 EMC Directive 89/336/EEC EN55022 Class B EN61000-3-2 EN61000-3-3 EN50082-1 IEC801-2 IEC801-3 IEC801-4 Product Description Features...

  • Page 23: Interfaces

    1.2 Interfaces 1.2.1 Parallel Interface - Compatibility Mode Table 1-13. Parallel Interface Specifications The EPSON Stylus Pro 7000 is equipped with parallel and USB interfaces as well as an expansion slot for an optional Type-B interface. This section Item Description provides information on each of these interfaces.

  • Page 24: Data Transmission Timing

    EPSON Stylus Pro 7000 Revision A The ERROR signal is low when there is a: Table 1-14. Data transmission times Printer hardware error (fatal error) Parameter Minimum Maximum Paper-out error tsetup 500 ns Paper-jam error thold 500 ns Ink-out error...
  • Page 25 EPSON Stylus Pro 7000 Revision A Table 1-16. Connector Pin Assignments and signals - Forward Table 1-16. Connector Pin Assignments and signals - Forward Channel (continued) Channel Signal Return Signal Return Functional Description Functional Description Name Name ---- ---- Not connected Data reception pulse.

  • Page 26: Parallel Interface - Nibble Mode

    EPSON Stylus Pro 7000 Revision A 1.2.2 Parallel Interface - Nibble Mode Table 1-18. Connector Pin Assignments - Reverse Channel Return Table 1-17. Transmission Specifications Signal Name Functional Description Description HostClk Host clock signal. Transmission mode IEEE-1284 nibble mode The DATA0 through DATA7 signals...

  • Page 27: Parallel Interface - Ecp Mode

    EPSON Stylus Pro 7000 Revision A 1.2.3 Parallel interface - ECP mode Table 1-19. Transmission Specifications Description Transmission mode IEEE-1284 ECP mode Synchronization Refer to IEEE-1284 specification Handshaking Refer to IEEE-1284 specification Signal level IEEE-1284 level 1 device Adaptable See forward channel connector Data trans.
  • Page 28 EPSON Stylus Pro 7000 Revision A Table 1-20. Connector Pin Assignments - ECP Mode Table 1-20. Connector Pin Assignments - ECP Mode Return Return Signal Name Functional Description Signal Name Functional Description nReverseReq This signal goes low to change to the...

  • Page 29: Usb

    EPSON Stylus Pro 7000 Revision A 1.2.4 USB Device ID <00H><4EH> MFG: EPSON Standard :“Universal Serial Bus Specifications Revision 1.0” CMD: ESCPL2, BDC “Universal Serial Bus Device Class Definition for MDL: Stylus[SP]Pro[SP]7000 Printing Devices Version 1.0” CLS: PRINTER DES: EPSON[SP]Stylus[SP]Pro{SP]7000...

  • Page 30: Type-B Optional Interface

    1.2.5 TYPE-B Optional Interface 1.2.6 Preventing Data Transfer Time-Outs The EPSON Stylus Pro 7000 supports a Type-B interface (level 2). Generally, hosts abandon data transfer to peripherals when a peripheral is in the busy state for dozens of seconds continuously. To prevent hosts from...

  • Page 31: Interface Selection

    EPSON Stylus Pro 7000 Revision A 1.2.7 Interface Selection Interface status and selection When the option interface is selected, the parallel/USB interface goes into The SP 7000 has one slot for an optional Type-B interface and two built-in the busy state. The LH signal is “L” at this time. “L” means the power is interfaces;...

  • Page 32: Physical Specifications

    EPSON Stylus Pro 7000 Revision A 1.3 PHYSICAL SPECIFICATIONS SETUP GUIDELINES When setting up the printer on a desk or table top, refer to the instruction and PRINTER DIMENSIONS & WEIGHT illustration below. (When setting up the printer using the optional stand, see the setup guide that comes with the stand for details.)

  • Page 33: Cutter Specifications

    OK. Unlike the cutter position with the EPSON Stylus Pro 9000, the SP 7000 cutter position is automatically determined by the carriage cover position. No adjustment is needed for the cutter position or the carriage cover height.

  • Page 34: Control Panel

    EPSON Stylus Pro 7000 Revision A 1.4 Control Panel Table 1-22. Buttons and Functions Button Function SelecType Power-On This section describes the control panel, the buttons, the lights, and the way (Second function) (Normal) Function Function you make settings. Power Power on/off •...

  • Page 35: Led Indicators

    EPSON Stylus Pro 7000 Revision A LED INDICATORS Table 1-23. LED Indicator Lights Status Condition • On • Power on Operate • Flashing • Receiving data or performing power-down sequence • On • No paper loaded, end of roll, sheet/roll paper error, paper set lever is in release position, or •...

  • Page 36: Indicator Status In Normal Mode

    EPSON Stylus Pro 7000 Revision A 1.4.1 Indicator Status in Normal Mode Table 1-26. Pause Indicator Printer Status Indicator Table 1-24. Operate Indicator Ready Printer Status Indicator In SelecType mode With power on and in any status other than those listed below.

  • Page 37: Control Panel Messages

    EPSON Stylus Pro 7000 Revision A 1.4.2 Control Panel Messages Table 1-29. Control Panel Messages (continued) Display Message Meaning Table 1-28. Paper Source Indicator Can receive and print data. READY * Printer Status Indicator Resetting Timer IC Selected paper source...
  • Page 38 EPSON Stylus Pro 7000 Revision A Table 1-29. Control Panel Messages (continued) Notes*: If the printer’s platen gap setting is set to Thick, a “H” will appear in the last space on the LCD display. Display Message Meaning When trying to print a test or adjustment pattern, one of the following occurs: •...

  • Page 39: Panel Display Priority

    EPSON Stylus Pro 7000 Revision A 1.4.3 Panel Display Priority High priority to low priority Fatal errors/restart required Reset, timer IC rest/NVRAM clear Entering or in power-off sequence/transport preparation sequence Entering or in ink-cartridge-replacement sequence Cover open Paper set lever released during operation...

  • Page 40: Loading Paper

    EPSON Stylus Pro 7000 Revision A 1.5 Loading Paper smaller than A3+ size cut sheets 1. Select Sheet using the Paper Source button. " To automatically cut off the printed roll paper after printing: 2. Make sure the paper set lever is in the forward (set) position, and load a 1.

  • Page 41: Selectype Settings

    EPSON Stylus Pro 7000 Revision A 1.6 SelecType Settings Replace the cutter. Press the SelecType button several times at the top level of " Entering SelecType mode SelecType menus. Press the SelecType button one time at the second level of SelecType To access the control panel settings, press the SelecType button while the menus.

  • Page 42: Printer Setting Menu

    EPSON Stylus Pro 7000 Revision A " 1.6.1 Printer Setting Menu Platen gap You can adjust the platen gap using this option. (See “Platen Gap Table 1-31. Printer Setting Menu Mechanism” on page 71 for details.) Display Message Options Notes Table 1-32.

  • Page 43: Test Print Menu

    EPSON Stylus Pro 7000 Revision A 1.6.2 Test Print Menu 1.6.2.2 Status sheet Table 1-33. Test Print Menu Display Message Item Notes Check the printout, any missing lines NOZZLE CHECK Print mean the nozzle(s) are clogged. Prints the current printer settings.
  • Page 44 EPSON Stylus Pro 7000 Revision A " " Code page = PC 437 (US/Europe) or PC 850 Ink Pad = waste ink count, see below " E***** F 100~81% remaining Version = Firmware version " E**** F 80~61% remaining Ink Left = see below...

  • Page 45: Printer Status Menu

    2. Press the SelecType button to enter SelecType mode. HEAD UNIT Maintenance information 3. Select the Paper Config. menu. CLEANER Maintenance information 4. Select a paper number, one to four. (If you use EPSON media, select STD and proceed to step 4.) Product Description SelecType Settings...

  • Page 46: Cutter Replacement Menu

    EPSON Stylus Pro 7000 Revision A 1.6.5 Cutter Replacement Menu 5. Print the paper thickness pattern, and enter the number of the vertically aligned pair of lines. (#5 is correct in the example below.). Print the Status Sheet from the Test Print menu in SelecType mode and see page 44 for information on determining when the cutter needs to be replaced.

  • Page 47: Head Alignment Menu

    1. Load A1-size roll paper. 2. Press the SelecType button and select the Head Alignment Menu. 3. If using EPSON special media (paper thickness = 0.2~1.2mm), select “STD”. If using other media, enter the paper thickness in 0.1mm increments. (See “Detecting Paper Thickness” on page 45 if necessary.) 4.

  • Page 48: Maintenance Request

    EPSON Stylus Pro 7000 Revision A 1.7 Maintenance Request Table 1-38. Head Alignment Menu Display Messages Item Notes There are several consumable parts in the printer, and the printer employs Select the thickness, to 0.1mm, of the separate counters to keep track of each one. The “Maintenance Req. 0100”...

  • Page 49: Service Requests

    EPSON Stylus Pro 7000 Revision A 1.8 Service Requests Table 1-39. Service Errors (continued) Service Code Explanation When “Service Req nnnnnnnn” appears on the LCD display, a fatal error CPU Vector 4 - General illegal instruction 100000004 requiring a service technician has occurred. The nnnnnnnn indicates what...

  • Page 50: Maintenance And Diagnostic Modes

    EPSON Stylus Pro 7000 Revision A 1.8.1 Maintenance And Diagnostic Modes MAINTENANCE MODE 2 When the printer is not functioning properly, there are three modes that help To enter: While Pressing the Paper Source + Cut/Eject + Paper you detect what is wrong and can help you fix the problem. These modes are Feed ↓...

  • Page 51: Self-Diagnostic Mode

    EPSON Stylus Pro 7000 Revision A Table 1-42. Maintenance Mode 2 - (NVRAM) counter value menu SELF-DIAGNOSTIC MODE Item LCD Message Description ↓ Power-on button: Paper Feed + Cut/Eject + Cleaning (decimal) HEAD LM 0~4294967295 Head unit (LM) This mode is used primarily for replacing worn-out printer parts and adjustment operations.

  • Page 52: Ink Cartridge Select Mode

    EPSON Stylus Pro 7000 Revision A 1.9 Ink Cartridge Select Mode 1.10 Firmware Update The printer cannot detect the size of the ink cartridge; therefore the user must manually select the size with this mode. To enter this mode: C H E C K...

  • Page 53: Jumper Settings

    Revision A 1.11 Jumper Settings 1.12 Initialization The factory default settings for jumper and DIP switch on the Main Board There are three ways to initialize the EPSON Stylus Pro 7000: (C277MAIN) are as follows. " Hardware initialization: Table 1-46. Jumper Settings...

  • Page 54: Transportation Mode

    EPSON Stylus Pro 7000 Revision A 1.13 Transportation Mode To prepare the printer for transportation (drain ink), the user must enter the transportation mode as follows. 1. With the printer turned on, remove all ink cartridges. 2. Turn off the printer. The printer automatically drains the ink and shows the progress as a percent on the LCD panel.

  • Page 55: Chapter 2 Operating Principles

    C H A P T E R OPERATING PRINCIPLES...

  • Page 56: Component List & Illustrations

    Rotary encoder PF encoder sensor +5VDC two channel A phase/B phase 2.1.1 Print Mechanism Components in PF motor The printer mechanism of EPSON Stylus Pro 7000 consists of the following Paper suction fans +28VDC DC motor fan mechanism parts. (x2) Photo reflector Table 2-1.

  • Page 57: Epson Stylus Pro 7000 Body & Stand

    EPSON Stylus Pro 7000 Revision A Table 2-1. Printer Mechanism Components (continued) EPSON STYLUS PRO 7000 BODY & STAND Part Drive voltage Description Mechanical switch Cover open sensor +5VDC Open = cover open AC inlet Closed = cover closed Panel unit...

  • Page 58: Carriage Components

    EPSON Stylus Pro 7000 Revision A CARRIAGE COMPONENTS PAPER FEED PATH & COMPONENTS The carriage component functions are described in detail on page 61. Secondary R = Paper Width flag Roller L = Paper Set Lever flag PF Motor &...

  • Page 59: Ink System Components

    EPSON Stylus Pro 7000 Revision A INK SYSTEM COMPONENTS Roll paper P-Rear sensor cartridge Pump holder motor Flushing box Ink cartridge P-Front sensor Paper suction fans Waste ink pads Maintenance assembly Figure 2-4. Paper Feed Components - 2 Figure 2-5. Ink System - Main Parts Operating Principles Component List &...

  • Page 60: Electrical Circuit Boards

    EPSON Stylus Pro 7000 Revision A ELECTRICAL CIRCUIT BOARDS PS cooling Main board Power supply board Figure 2-6. Electrical Circuit Board locations Operating Principles Component List & Illustrations...

  • Page 61: Description Of Components

    EPSON added the CR Guide Rail to the SP 7000. No HP signal HP signal Like the EPSON Stylus Pro 9000, the SP 7000 does away with the carriage Linear guide shaft and relies on the printer frame for its stability. The carriage comes...

  • Page 62: Carriage & Carriage Components

    C A U T I O N rail, also do not remove the carriage. These parts are adjusted Like the EPSON Stylus Pro 9000, the SP 7000 uses a special system to ensure to 1/100th of a mm at the factory.
  • Page 63 EPSON Stylus Pro 7000 Revision A " PG origin sensor Cutter Cutter This reflective sensor determines the PG position, thick or normal, solenoid guide according to the position of the PG gear extension. housing " Cutter solenoid The solenoid is attached to the carriage on the opposite side of the home position and it activates the cutter to cut roll paper.

  • Page 64: Paper Feed Assembly

    EPSON Stylus Pro 7000 Revision A 2.2.2 Paper Feed Assembly Secondary Roller Assembly CR Guide Rail PF RAIL Grid Roller The main paper feed components are the CR Guide Rail, the Grid Roller Assembly Assembly which is attached to the PF Rail, and the Secondary Roller Assembly which attaches to the back of the CR Guide Rail and faces the Grid Roller Assembly.

  • Page 65: Paper-Feeding-Related Sensors

    EPSON Stylus Pro 7000 Revision A PAPER-FEEDING-RELATED SENSORS The following sensors aid in the paper feeding process. Double sensor and flag set: P-Rear R = Paper set lever sensor " sensor P-FRONT sensor L = P-Thick sensor This sensor is attached to the back side of the Lower Paper Guide and is an optical (photo-reflective) sensor.

  • Page 66: Cleaning Mechanism

    The cleaning mechanism for the SP 7000 is similar to the mechanism in the creates a vacuum that sucks ink from the nozzles. This is used for EPSON Stylus Pro 9000. Figure 2-5 on page 59. The main components are: removing ink from the nozzles and nozzle plate, initial ink charge, as well Pump Assembly (head cleaner) as cleaning.

  • Page 67: Cr Lock Mechanism

    EPSON Stylus Pro 7000 Revision A 2.2.4 CR Lock Mechanism The printer uses a spring to activate the carriage lock and an electromagnetic solenoid to release it. The spring forces the carriage lock up into the opening at the bottom of the subcarriage when the carriage is in the home position.

  • Page 68: Ink Supply Mechanism

    This mechanical sensor (microswitch) is built in all six ink cartridge slots. One of the main differences between the EPSON Stylus Pro 9000 and 7000 is When a cartridge is installed, switch = closed that there is no ink tube valve. So no more embarrassing tales about tearing the printer apart only to realize that the valve on the side was closed.
  • Page 69 EPSON Stylus Pro 7000 Revision A " Cover open sensor Driver Motor To ensure proper paper feeding and to prevent paper jams, the front cover must be closed during printing. There is one cover-open sensor that detects when the cover is open using an interlock switch, and this sensor is located Front cover near the left side of the main printer opening.

  • Page 70: Printer Mechanism Operation Outline

    EPSON Stylus Pro 7000 Revision A 2.3 Printer Mechanism Operation Outline the carriage travels. If the position of the carriage according to the Software Servo is different from the position according to the encoder, a fatal error occurs (Service Call 00010005).

  • Page 71: Platen Gap Mechanism

    EPSON Stylus Pro 7000 Revision A PLATEN GAP MECHANISM CR guide rail View of right To produce high quality printouts, the printer must maintain a constant side of carriage distance between the printhead nozzles and the paper. To do this the printer measures the thickness of the paper and adjusts the height of the carriage accordingly.
  • Page 72 EPSON Stylus Pro 7000 Revision A When the carriage is in the home position, the PG motor can drive the cam via a series of gears. The motor turns counter clockwise to turn the cam and raise or lower the subcarriage to a set height. The printhead has three platen gap (height) settings, as described in the table below.

  • Page 73: Paper Feed Mechanism

    Paper Suction Fans The EPSON Stylus Pro 7000 feeds roll paper and cut-sheet paper using friction, and the two sensors along the paper feed path provide all necessary information for controlling the paper feed process. The sensors are the P-Rear...
  • Page 74 EPSON Stylus Pro 7000 Revision A " Paper size detection - right and left edges reflected off the paper. This procedure is necessary to set the high/low levels when adjusting for different media types, such as glossy or plain Before printing the printer needs to determine the distance from the right paper.
  • Page 75 EPSON Stylus Pro 7000 Revision A " Paper size detection - leading edge Before printing the printer needs to determine the location of the front edge. Figure 2-20. Paper-size detection of leading edge Operating Principles Printer Mechanism Operation Outline...
  • Page 76 EPSON Stylus Pro 7000 Revision A After paper is loaded in the printer, the printer performs the above left, right, and leading edge detection operations to make sure the paper is inside the printable range of the printheads. If any of these edges is outside of this area, a “Reload Paper”...

  • Page 77: Summary Of Control Circuit Operations

    EPSON Stylus Pro 7000 Revision A 2.4 Summary of Control Circuit Operations 28VDC 42VDC 5VDC -2VDC Control Panel CPU/C90A14CA IC15 This section summarizes the functions of the (C299MAIN) Main Board and the IC80 3.3V RESET IC REGULA Reset controls used to operate the printer.
  • Page 78 EPSON Stylus Pro 7000 Revision A Table 2-6. Control Circuit Operation (continued) Table 2-6. Control Circuit Operation Name/Code Location Function Name/Code Location Function Serial EEPROM 32 bit RISC-CPU Head drive D/A factory adjustment CPU (C90A14CA) EEPROM IC61 • Clock speed = 33MHz...

  • Page 79: Power Supply Board Summary

    EPSON Stylus Pro 7000 Revision A 2.4.1 Power Supply Board Summary Table 2-7. PS Board Signal Summary Depending on the printer model, either 100V AC or 220V AC is supplied to the Signal Name Condition Function printer when the printer is plugged into an live outlet.

  • Page 80: Chapter 3 Troubleshooting

    C H A P T E R TROUBLESHOOTING...

  • Page 81: Outline

    “NVRAM Init.”. The printer is not abnormally dirty. Clean if necessary. The printer parts are original or Epson replacement parts and no part of the printer is disformed or out of shape in any way. The connectors are properly fixed with no damage to them or any of the harnesses.

  • Page 82: Maintenance Errors

    EPSON Stylus Pro 7000 Revision A 3.1.4 Maintenance Errors There are several consumable parts in the printer, and the printer employs separate counters to keep track of each one. The “Maintenance Req. 0100” message appears on the display to warn the user when the Waste Ink pads are about 99% full.

  • Page 83: Service Errors

    EPSON Stylus Pro 7000 Revision A 3.1.5 Service Errors Table 3-1. Service Errors (continued) Service Code Explanation When “Service Req nnnnnnnn” appears on the LCD display, a fatal error CPU Vector 6 - Slot illegal instruction requiring a service technician has occurred. The nnnnnnnn indicates what 100000006 needs to be fixed to return the printer to a working state.

  • Page 84: Troubleshooting Using The Error Messages

    Status Type Refer to page One or more ink The EPSON Stylus Pro 7000 performs self-diagnostic tests using the data No Cartridge Error cartridges not installed supplied by its various sensors, and if an error is detected by one or more...
  • Page 85 EPSON Stylus Pro 7000 Revision A Table 3-2. LCD Panel Error Messages Table 3-3. Messages That Indicate Service is Necessary Error Code Description Refer to LCD message Status Type Refer to page page 96 00010008 Servo interrupt watchdog time-out error...

  • Page 86: Warnings

    EPSON Stylus Pro 7000 Revision A WARNINGS Table 3-4. Warning/Error Messages Error Type Message Refer to Warning messages appear on the LCD display to warn users that a problem may occur. The printer can still print and there is no effect on print quality;...

  • Page 87: Errors

    EPSON Stylus Pro 7000 Revision A ERRORS Table 3-6. Maintenance Call nnnn Item Description Error messages appear on the LCD to notify the user that the printer cannot print properly under the current conditions. When an error message appears, Maintenance Call nnnn printing stops and data transfer from the host PC stops.

  • Page 88: Please Load Xxx

    EPSON Stylus Pro 7000 Revision A Table 3-8. Please Load xxx Table 3-10. Please Load Paper Item Description Item Description Please Load xxx Please Load Paper message message Paper check indicator is on and the currently selected paper path LED indicator LED indicator The Paper Check indicator in on.
  • Page 89 EPSON Stylus Pro 7000 Revision A Table 3-12. Cover Open Table 3-13. Paper Not Cut Item Description Item Description Cover Open Paper Not Cut message message LED indicator LED indicator Paper Check indicator flashes. status status The front cover is open.When the cover is open the CR cannot Paper cut error occurred.

  • Page 90: Error

    EPSON Stylus Pro 7000 Revision A Table 3-14. Paper Skew Table 3-15. Correctly Load Paper Item Description Item Description Paper Skew Correctly Load Paper message message LED indicator LED indicator Paper Check indicator flashes. Paper Check indicator flashes. status status Paper skew error occurred.
  • Page 91 Moving the Paper Set Lever during printing may cause a decline Recovery counter will not work properly. in printout quality and is not supported by EPSON. If the wrong cartridge is loaded, replace it with the correct If after returning the Lever to the set position this error does not Recovery cartridge.
  • Page 92 EPSON Stylus Pro 7000 Revision A Table 3-19. No Cartridge Table 3-21. Remove Paper Item Description Item Description No Cartridge Remove Paper message message LED indicator The Ink End indicator is on for the ink cartridge that is missing or LED indicator Paper Check LED is on.

  • Page 93: Fatal Errors

    EPSON Stylus Pro 7000 Revision A Table 3-24. Fatal Error Code List (continued) FATAL ERRORS Code Description Refer to page Fatal error messages appear on the LCD panel to warn users that an CR motor/ encoder check error unrecoverable error has occurred. However, in some cases the printer may...

  • Page 94: Errors That Require A Service Technician

    EPSON Stylus Pro 7000 Revision A 3.3 Errors That Require a Service Technician SERVICE CALL 00000101 " Problem MAINTENANCE CALL 0100 A printer part has exceeded its useful life, and to prevent damage to other parts as well as abnormal operations/printouts, an error occurs.

  • Page 95: Service Call 00010001

    EPSON Stylus Pro 7000 Revision A SERVICE CALL 00010001 SERVICE CALL 00010002 " " Problem Problem PF motor out of step - the length of the PF motor internal encoder’s PF motor overcurrent - Feedback from the PF motor (IC35) driver’s 10- pulse is too long or too short compared to the regular pulse.

  • Page 96: Service Call 00010004

    EPSON Stylus Pro 7000 Revision A SERVICE CALL 00010004 SERVICE CALL 00010006 " " Problem Problem CR motor encoder check error CR motor overcurrent - Feedback from the CR motor (IC33) driver’s The CR motor makes small revolutions clockwise and counter- 10-pin output (Sense signal) indicates that the PF motor’s current is...

  • Page 97: Service Call 00010009

    EPSON Stylus Pro 7000 Revision A SERVICE CALL 00010009 SERVICE CALL 0001000D SERVICE CALL 0001000E " Problem " Problem System interrupt watchdog time-out error due to sensor-related error Cover sensor malfunction - one or both cover open sensors (interlock "...

  • Page 98: Service Call 00020000 (Nvram Error)

    EPSON Stylus Pro 7000 Revision A SERVICE CALL 00020000 (NVRAM ERROR) SERVICE CALL 10020004 (CPU GNRL ILLEGAL INSTRCTNS) SERVICE CALL 00020001 (INTERNAL RAM ERROR) SERVICE CALL 10020006 (CPU SLOT ILLEGAL INSTRCTNS) SERVICE CALL 00020002 (SRAM ERROR) SERVICE CALL 10020009 (CPU ADDRESS ERROR)

  • Page 99: General Errors

    EPSON Stylus Pro 7000 Revision A 3.4 General Errors PAPER OUT " Problem This section describes error that can be solved by the user. Paper is not loaded. The rear edge of roll paper has been detected. C H E C K By using “Check: Test”...

  • Page 100: Load Xxx Paper

    EPSON Stylus Pro 7000 Revision A LOAD XXX PAPER PAPER JAM " " Problem Problem The selected paper source (according to the remote PP command) A paper jam occurs when during printing, paper feeding, or paper and the paper type selected on the control panel do not match.

  • Page 101: Paper Not Cut

    EPSON Stylus Pro 7000 Revision A PAPER NOT CUT RELOAD PAPER " " Problem Problem The paper that was supposed to be cut was not cut completely, or the This error occurs when, paper was cut but is still in front of the P-Front sensor.

  • Page 102: Push Lever Down

    EPSON Stylus Pro 7000 Revision A PUSH LEVER DOWN INK OUT " " Problem Problem The printer is not able to continue paper feeding/initializing, printing, One or more ink cartridges have run out of ink, a near-end cartridge or ink sequencing because the Release lever was moved to the has been reinstalled, or an unsupported ink cartridge has been Release position.

  • Page 103: Remove Paper

    EPSON Stylus Pro 7000 Revision A 3.5 Troubleshooting Based on Your Printout REMOVE PAPER " Problem This section describes conceivable print quality problems that may occur with Printer cannot perform cleaning because of thick paper. (The this printer and the troubleshooting points for those errors.

  • Page 104: Uneven Printing/Poor Resolution

    EPSON Stylus Pro 7000 Revision A 3. If the extra ink charge does not clear the clogged nozzles, confirm the UNEVEN PRINTING/POOR RESOLUTION following. If printout quality suffers from unevenness, poor quality, or similar problems, There is no damage to or foreign materials in rubber of the Cap check the following.

  • Page 105: Smudged Or Marred Printout (Front)

    EPSON Stylus Pro 7000 Revision A SMUDGED OR MARRED PRINTOUT (FRONT) WHITE OR BLACK BANDING The front, or top, side of the paper can become smudged or marred if it rubs If white or black banding (lines across the page) appear on your printout, try against the printhead surface.

  • Page 106: Chapter 4 Disassembly & Assembly

    C H A P T E R DISASSEMBLY & ASSEMBLY...

  • Page 107: Summary

    4.1 Summary 4.1.1 Warnings Before proceeding with any disassembly or assembly work, make absolutely This section describes the disassembly and assembly methods for the EPSON sure of the following. Stylus Pro 7000. However, full assembly instructions are not given apart from following the disassembly instructions in reverse order, and where special The power switch is located on the control panel.
  • Page 108 EPSON Stylus Pro 7000 Revision A Before servicing or performing maintenance on the If you find it is necessary to perform service on a part not C H E C K C A U T I O N printer, make sure you have enough space. If you need to...

  • Page 109: Tools

    EPSON Stylus Pro 7000 Revision A 4.1.2 Tools This section lists the tools necessary to disassemble or assemble the printer. Table 4-1. Necessary Tools Tool Part Code Notes (+) Phillips screwdriver #2 longer than 250mm is helpful (+) Phillips screwdriver #1...

  • Page 110: Screw List

    EPSON Stylus Pro 7000 Revision A 4.1.3 Screw List Table 4-2. Screws (continued) Type Color Description The following table lists all the screws used in this printer. Truss screw M4x8 white (+) Truss screw Table 4-2. Screws Toothed washer Type...

  • Page 111: Disassembly Flow

    EPSON Stylus Pro 7000 Revision A 4.2 Disassembly Flow Refer to the following flowchart when determining the disassembly flow. 4.2.1 Remove Panel & 4.2.3 Disassemble Printer Mechanism 4.2.2 Remove Circuit Board Housing Replace Waste Ink Pads Panel Unit Power Board...

  • Page 112: Removing The Housing

    EPSON Stylus Pro 7000 Revision A 4.2.1 Removing the Housing 4.2.1.1 Panel Unit Removal 1. Release the clips on both sides of the control panel unit and pull slightly This sections describes the removal procedure for printer housing parts. See away from the R Side Cover.
  • Page 113 EPSON Stylus Pro 7000 Revision A 2. Remove the FFC cable from the connector and hook. 4.2.1.2 R Side Cover Removal 1. Remove the control panel unit as described in 4.2.1.1 “Panel Unit Connector Panel Unit Removal”. 2. Open the roll paper cover.
  • Page 114 EPSON Stylus Pro 7000 Revision A 5. Open the Roll Cover and from the inner side, remove one black screw 7. Return the Paper Set Lever to the set position, and pull off the R Side (CBP:M4x10). Cover to the right.
  • Page 115 EPSON Stylus Pro 7000 Revision A 4.2.1.3 L Side Cover Removal 4.2.1.4 I/C Holder Cover Removal 1. Open the roll paper cover. 1. Remove the L Side cover as described in 4.2.1.3 “L Side Cover Removal”. 2. From the inner side, remove one black screw (CBP:M4x10).
  • Page 116 EPSON Stylus Pro 7000 Revision A 4.2.1.5 H Top Cover Removal 4.2.1.6 Rear Cover Removal 1. Remove the R Side Cover as described in 4.2.1.2 “R Side Cover Removal”. 1. From the rear, remove two white screws (CPS:M3x12) securing the optional interface cover, and remove the optional interface cover.
  • Page 117 EPSON Stylus Pro 7000 Revision A 4. Remove three white screws (CBS:M4x8) securing the lower section of the 4.2.1.7 Paper Guide L2 Removal cover, and remove three white screws (CBS:M4x8) securing the upper 1. From the front, remove four white screws (Truss:M4x6), and remove the section of the cover.
  • Page 118 EPSON Stylus Pro 7000 Revision A 4.2.1.8 Roll Paper Cover Removal When replacing the Paper Guide L2, make sure the five tabs at 1. Open the Roll Paper Cover. the top of the guide slide in between the metal and black 2.
  • Page 119 EPSON Stylus Pro 7000 Revision A 3. Remove two white screws (CPS:M4x8) securing the gray spindle support 4.2.1.9 Front Cover Removal on the right, and then remove the spindle support. 1. Open the Front Cover. 2. Push in the two hooks to the left of the cover and remove the front shaft Roll cover.

  • Page 120: Circuit Board Removal

    EPSON Stylus Pro 7000 Revision A 4. Remove the two resin stopper clips (white plastic) from the front cover 4.2.2 Circuit Board Removal support shaft on the left, and then pull out the front cover support shaft to This section explains how to remove the Circuit Board (C299PSU) and the the left.
  • Page 121 EPSON Stylus Pro 7000 Revision A 4.2.2.2 C299MAIN Board Removal Table 4-4. C299MAIN Board Connectors Clamp 1. Remove the Rear Cover as described in “Rear Cover Removal” on Connector # Pins Color Connection Notes location page 116. lock type 2. Remove the cables from the following connectors.
  • Page 122 EPSON Stylus Pro 7000 Revision A 3. Remove the two screws (CP(W) M3x8) securing the Type-B Option Slot 4.2.2.3 AC Inlet and PS Fan Removal Cover, and remove the cover. Then remove seven screws (CP(W) M3x6) 1. Remove the Rear Cover as described in “Rear Cover Removal” on securing the Main board and remove the board.
  • Page 123 EPSON Stylus Pro 7000 Revision A 4.2.2.4 Removal of PS Fan From Holder 4.2.2.5 Removal of the AC inlet 1. Remove the holder from the printer as described in “AC Inlet and PS Fan 1. Remove the holder from the printer as described in “AC Inlet and PS Fan Removal”...

  • Page 124: Printer Mechanism Disassembly

    EPSON Stylus Pro 7000 Revision A 4.2.3 Printer Mechanism Disassembly This section describes the Printer Mechanism components and the procedure for disassembly. Do not remove or loosen the screws that secure the CR C A U T I O N guide rail, also do not remove the carriage.
  • Page 125 EPSON Stylus Pro 7000 Revision A 4.2.3.1 Replacing the Waste Ink Pads “Maintenance Call 0100” message to indicate the pads are 99% full and then displays the “Service Call 00000100” message to indicate the pads are To keep the printhead clean and maintain quality, the printer drains waste ink completely full and need to be replaced before printing can continue.
  • Page 126 EPSON Stylus Pro 7000 Revision A 3. Remove the Waste Ink Box by sliding it forward so the hooks on both sides release and then pull up. C H E C K When replacing the Waste Ink Pads, prepare a vinyl bag P O I N T beforehand for disposing the Pads.
  • Page 127 (damper order = B>C>M) C head F055050: “Printhead, IJ192-OAE” (damper order = LC>LM>Y) The printheads are the same for the EPSON Stylus Pro 9000 and EPSON Stylus Pro 7000. Before replacing the printheads you will need to drain the ink One screw Fan duct as described in the Clean Head section of “Adjustment Menu”...
  • Page 128 EPSON Stylus Pro 7000 Revision A 3. Press down the cutter to release the carriage lock, and move the carriage 5. Remove one screw (CP(W) M3x6) securing the damper holder, unhook away from the home position. the ink tubes from the damper holder, and then remove the damper holder.
  • Page 129 EPSON Stylus Pro 7000 Revision A 6. Pull out the dampers. To pull out the dampers, place the tip of a flat-head 7. Using round-nosed pliers, remove the “Tension Spring, 9.9” from the C screwdriver or similar tool under the protrusion on the left side of a head on the right.
  • Page 130 EPSON Stylus Pro 7000 Revision A 10. Repeat steps 7 through 9 for the B head. 5. Remove and three screws (CPPM3x6)securing the CR board. CR board guide When replacing the printheads, fold the flat cable behind C H E C K...
  • Page 131 EPSON Stylus Pro 7000 Revision A 8. While holding down the CR Board (left edge), remove three connectors from the CR Board. Connector (white, Connector (black, to Connector (white, to to CR encoder) P_Edge sensor) cutter solenoid) Ground, washer screws CR Board Figure 4-41.
  • Page 132 EPSON Stylus Pro 7000 Revision A 4.2.3.5 Removing the Cutter Housing 1. Follow the instructions up to step 8 in “Removing the CR Board Assembly” on page 130. 2. Cut the plastic band near the front of the cutter housing and pull the sensor cables free.
  • Page 133 EPSON Stylus Pro 7000 Revision A 4.2.3.6 Removing the Cutter Solenoid 4. Remove two screws (CP(W)M3x6) securing the cutter solenoid, and then using a (+) driver or similar tool, push the solenoid out from underneath 1. Remove the cutter housing as described in “Removing the Cutter the Cutter Assembly.
  • Page 134 EPSON Stylus Pro 7000 Revision A 4.2.3.7 Removing the CR Encoder Sensor 4.2.3.8 Removing the P_Edge Sensor 1. Remove the cutter housing as described in “Removing the Cutter 1. Remove the cutter housing as described in “Removing the Cutter Housing” on page 132.
  • Page 135 EPSON Stylus Pro 7000 Revision A 4.2.3.9 Removing the Ink Cartridge Holder & Slots 7. Pull out the cables through the opening in the L Side frame, and remove the cables from the four clamps. The Ink Cartridge Holder is made up of six individual slots, one for each color of ink.
  • Page 136 EPSON Stylus Pro 7000 Revision A 9. Remove one screw (CUPS M3x6) securing the Cover-open sensor to the 12. Remove six screws (CUPS M3x6) and two screws (CUPS M4x6) securing rear of the I/C Holder Frame. Then remove the Cover-open sensor.
  • Page 137 EPSON Stylus Pro 7000 Revision A 14. Unscrew the six ink tube screws (M6) between the ink pipes and ink cartridge holder slots. Also remove the O-rings. Ink pipes Ink tube screws O-rings Figure 4-54. Disconnecting the Ink Pipes 15. For the slot you want to remove, remove the corresponding two screws (CPS M3x12) securing the slot frame to the base.
  • Page 138 EPSON Stylus Pro 7000 Revision A 4.2.3.10 Removing the Ink Cartridge Sensor 4. Remove two screws (CUPS M3x6) securing the needle frame and remove the frame. 1. Remove the Ink Cartridge Slot as described in “Removing the Ink 5. Remove one screw (CBS M2x8) securing the I/C sensor to the needle Cartridge Holder &...
  • Page 139 EPSON Stylus Pro 7000 Revision A 4.2.3.11 Removing the CR Motor/Pulley Assembly 7. Pull off the CR Timing Belt from the CR Motor pulley on the left side of the printer. 1. Remove the R Side Cover as described in “R Side Cover Removal” on 8.
  • Page 140 EPSON Stylus Pro 7000 Revision A 4.2.3.12 Removing the PF Motor Assembly Reduction 1. Remove the R Side Cover as described in “R Side Cover Removal” on Pulley page 113. PF Timing Clamp 2. Remove the L Side Cover as described in “L Side Cover Removal” on Belt page 115.
  • Page 141 EPSON Stylus Pro 7000 Revision A 4.2.3.13 Removing the Maintenance Assembly Two Sensor Clamp Harnesses A D J U S T M E N T If you replace the waste ink absorbers because the service call R E Q U I R E D error 0000100 occurs, you need to replace the specified parts* in the Maintenance Assembly.
  • Page 142 EPSON Stylus Pro 7000 Revision A 6. Perform steps 1 and 2 of the “Replacing the Waste Ink Pads” on page 125. Maintenance 7. Remove the four (CUPS M4x6) screws securing the Maintenance Base Base Assembly Assembly to the printer main body and remove the Maintenance Base Assembly.
  • Page 143 EPSON Stylus Pro 7000 Revision A 4.2.3.14 Removing the Pump Motor Assembly 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 141. 2. Release the harness for the Pump Motor Assembly from the cable clamp.
  • Page 144 EPSON Stylus Pro 7000 Revision A 4.2.3.15 Removing the Cap Assembly Check for the points below when removing/mounting the Cap C A U T I O N 1. Remove the Maintenance Assembly as described in “Removing the Assembly. Maintenance Assembly” on page 141.
  • Page 145 EPSON Stylus Pro 7000 Revision A 4.2.3.16 Removing the Pump Assembly 4.2.3.17 Removing the Cleaner Head 1. Remove the Maintenance Assembly as described in “Removing the 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 141.
  • Page 146 EPSON Stylus Pro 7000 Revision A 4.2.3.18 Removing the Flushing Box Assembly 1. Remove the Maintenance Assembly as described in “Removing the Maintenance Assembly” on page 141. 2. Using tweezers, remove the Cleaner Head from the Pump Assembly. NOTE: Make sure the Cleaner Head surface is free from any dirt, dust, or grease.
  • Page 147 EPSON Stylus Pro 7000 Revision A 4.2.3.19 Removing the HEAD_SLIDE Sensor Assembly 4. Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left. 1. Remove the R Side Cover as described in “R Side Cover Removal” on 5.
  • Page 148 EPSON Stylus Pro 7000 Revision A 4.2.3.20 Removing the CR_HP Sensor 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 113. 2. Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left.
  • Page 149 EPSON Stylus Pro 7000 Revision A 4.2.3.21 Removing the Release Sensor/P_THICK Sensor Detection Release P_THICK flag Sensor Right: Release Sensor that detects the paper hold sensor condition (set or Sensor released). Left: P_THICK Sensor that detects paper thickness (normal or thick) Connector 1.
  • Page 150 EPSON Stylus Pro 7000 Revision A 4.2.3.22 Removing the P_FRONt Sensor Assembly Paper Guide L 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 113. 2. Remove the L Side Cover as described in “L Side Cover Removal” on page 115.
  • Page 151 EPSON Stylus Pro 7000 Revision A 4.2.3.23 Removing the P_REAR Sensor Assembly Screws Paper Guide U (M4x6) 1. Remove the R Side Cover as described in “R Side Cover Removal” on page 113. 2. Remove the L Side Cover as described in “L Side Cover Removal” on page 115.
  • Page 152 EPSON Stylus Pro 7000 Revision A 4.2.3.24 Removing the Cover Sensor Assembly 1. Perform the Steps 1 to 13 in “I/C Holder Cover Removal” on page 115. 2. Separate the harnesses for the Cover Sensor Assembly from the six harness connectors for the Ink Cartridge Sensor and harness bundle for the Cover Sensor Assembly.

  • Page 153: Chapter 5 Adjustment

    C H A P T E R ADJUSTMENT...

  • Page 154: Adjustment Outline

    EPSON Stylus Pro 7000 Revision A 5.1 Adjustment Outline 5.1.1 Adjustment Tools The necessary tools for performing adjustment procedures on this printer are This section describes the adjustment procedures necessary after replacing shown below. certain parts and explains how to perform those adjustment procedures.

  • Page 155: Adjustment Items

    EPSON Stylus Pro 7000 Revision A 5.1.2 Adjustment Items Table 5-2. Service Parts & Required Adjustments (continued) Service Step All parts that require adjustment when replaced are listed in the table below. Adjustment Items Refer to Operation Number Table 5-2. Service Parts & Required Adjustments <CR Steel belt tension adjustment>...
  • Page 156 EPSON Stylus Pro 7000 Revision A Table 5-2. Service Parts & Required Adjustments (continued) Service Step Adjustment Items Refer to Operation Number Sensor assembly <Self-Diagnostic Function> page 161 replacement • Capping position adjustment page 173 CR HP Sensor Sensor assembly <Self-Diagnostic Function>...

  • Page 157: Adjustment Steps

    EPSON Stylus Pro 7000 Revision A 5.2 Adjustment Steps REQUIREMENTS FOR BACKUP " #F727 Flash Memory Card (1050073)) This section describes the detailed steps for performing the adjustment (Conforms to PCMCIA Rel 2.1/JEIDA Ver 4.2 (Type II) / 5V Read/Write procedures listed in Table 5-2.

  • Page 158: Backing Up Data From The Main Board To The Pc Card

    EPSON Stylus Pro 7000 Revision A BACKING UP DATA FROM THE MAIN BOARD TO THE PC CARD DOWNLOADING THE DATA FROM THE PC CARD TO NEW BOARD 1. Remove the access cover from the rear of the printer, and make sure the 1.

  • Page 159: Backup/Download Error Recovery

    EPSON Stylus Pro 7000 Revision A BACKUP/DOWNLOAD ERROR RECOVERY If an error occurs during the backup or download procedure, the following message appears on the LCD. End [Error] If you see the message above, one of the following errors has occurred.

  • Page 160: Firmware Update

    UPDATING FIRMWARE VIA THE PC of the card faces the outside of the printer. The card is EPSON service tool #F727 Flash memory card. 1. Make sure the printer is in the ready state; Ready appears on the LCD. Press the SelecType button multiple times until “Printer Status Menu”...

  • Page 161: Self-Diagnostics

    EPSON Stylus Pro 7000 Revision A 5.3 Self-Diagnostics Use the Control Panel buttons to activate a Self-Diagnostic function, as described in the table below. Table 5-3. Self-Diagnostic Mode Controls This section gives detailed descriptions of all adjustments necessary to properly service and maintain this printer.

  • Page 162: Self-Diagnostic Mode Menus

    EPSON Stylus Pro 7000 Revision A 5.4 Self-Diagnostic Mode Menus [SelecType] [Enter] [Paper Source] Another In the Self-Diagnostic mode, you can select from the following menus. kind of Check: Test Table 5-4. Self-Diagnostic Menus menu Message Description [Pause] Verifies certain information such as RAM, version...

  • Page 163: Test Menu

    EPSON Stylus Pro 7000 Revision A 5.4.1 Test Menu The menu items and their order in the menu are shown below. [Pause] returns you The Test menu tests or checks the operation of the control circuit board. to previous menu Table 5-5.

  • Page 164: Version

    EPSON Stylus Pro 7000 Revision A VERSION CONTROL PANEL This function confirms the firmware version and dip switch settings. This function allows you to check the operation of the control panel buttons, LED indicators, and LCD panel. [Pause] returns you...

  • Page 165: Sensors

    EPSON Stylus Pro 7000 Revision A SENSORS [Pause] returns you to previous menu This function allows you to confirm whether the sensors are operating [SelecType] properly. The current status (ON or OFF) of the sensors (one at a time) is...

  • Page 166: Sensor Adjustment

    EPSON Stylus Pro 7000 Revision A " P_EDGE Sensor SENSOR ADJUSTMENT 2. Select “Sen:PaperEdgeAD” from the sensor menu. After replacing the C299 MAIN board or one of the sensors: P_EDGE, 3. Push the Paper Set Lever back and load a sheet of A3-size normal copy P_FRONT and P_REAR, you need to adjust the corresponding volume paper using the guide on the right side of the roll paper cover.
  • Page 167 EPSON Stylus Pro 7000 Revision A " 5. Through the access cover, adjust the volume on (roughly) and P_FRONT Sensor (precisely) so that XXX = 0E0~0E8. However, if YYY = less than 040, adjust 1. See step 1 on page 166.
  • Page 168 EPSON Stylus Pro 7000 Revision A " P_REAR Sensor 1. See step 1 on page 166. 2. Select “Sen:PaperRearAD” from the sensor menu. 3. Push the Paper Set Lever back and load a sheet of A3-size tracing paper using the guide on the right side of the roll paper cover. Pull the Paper Set Lever forward to lock the paper in place.

  • Page 169: Encoder

    EPSON Stylus Pro 7000 Revision A ENCODER ELEC. This function confirms the operation of the CR Motor and PF Motor encoders. This function allows you to check the maintenance record and fatal-error record stored in the control circuit. See the Table 3-3, “Messages That To check an encoder, follow the instructions below for the corresponding Indicate Service is Necessary,”...

  • Page 170: D/A Revision And Head Signal

    EPSON Stylus Pro 7000 Revision A " Record: Maintenance menu Table 5-8. Maintenance Record Items [Pause] returns you Item Description to previous menu Amount of ink fired from nozzles in number of megadots (x Fire x [SelecType] = which color)

  • Page 171: Adjustment Menu

    EPSON Stylus Pro 7000 Revision A 5.4.2 Adjustment Menu Table 5-9. Adjustment Menu Items (continued) Adjustment Item Description The Adjust menu allows you to make certain adjustments to the printer mechanism and controls, for example head angle adjustment, print position...
  • Page 172 EPSON Stylus Pro 7000 Revision A Figure 5-13. Adjustment Menu Adjustment Self-Diagnostic Mode Menus...

  • Page 173: Adj Cap Position

    EPSON Stylus Pro 7000 Revision A ADJ CAP POSITION ADJ CHECK SKEW Use this function to check the actual capping position and correct the capping When the band turns a predetermined amount (during printing), the printer position parameter in the firmware if necessary.

  • Page 174: Write D/A Value

    EPSON Stylus Pro 7000 Revision A WRITE D/A VALUE After entering B & C head ID’s, "Enter Key" appears on the LCD. If you do not replace the printheads, you can avoid wasting ink During the C299MAIN board production process, the head drive circuit by pressing the Pause button instead of the Enter button to skip parameters are written to the USB EEPROM.

  • Page 175: Adj Check Nozzle

    EPSON Stylus Pro 7000 Revision A ADJ CHECK NOZZLE Please Set Paper After the initial ink charge, this function verifies that the nozzles are properly Load paper. firing ink If the some nozzles are not firing correctly or at all, you can run the cleaning operation from this menu.

  • Page 176: Adj X Head Slant (B/C Heads)

    EPSON Stylus Pro 7000 Revision A 4. Select “Print Adj Pattern” with the SelecType or Item button, and print the ADJ X HEAD SLANT (B/C HEADS) pattern again to make sure there is no slant. Adjust again if necessary. If there is no slant, press Enter.

  • Page 177: Adj B/C Head Height

    EPSON Stylus Pro 7000 Revision A 4. Select “Print Adj Pattern” with the SelecType or Item button, and print the ADJ B/C HEAD HEIGHT pattern again to make sure the heads are lined up. Adjust again if necessary. If there is no slant, press Enter.

  • Page 178: Adj Bi-D

    EPSON Stylus Pro 7000 Revision A 1. Make sure "Bi-D" appears on the LCD, and press the Enter button. ADJ BI-D 2. After all the patterns print, "BiD, 200, N, B: xxx" appears in the LCD. This function adjusts the Bi-D print settings for both printheads. The printer prints several vertical test patterns.
  • Page 179 EPSON Stylus Pro 7000 Revision A 3. At this point, you need to check the vertical alignment of the lines on the printed test pattern. If all the lines are correctly lined up as in the above sample, (make sure "BiD End" appears in the LCD and) press the Enter button to finish.

  • Page 180: Head Gap Adjustment

    EPSON Stylus Pro 7000 Revision A HEAD GAP ADJUSTMENT This function corrects the gap between the B head and the C head. The adjustment pattern is printed in one direction, and referring to the printed test patterns, you can correct any gap between the heads. The adjustment items are as follows.

  • Page 181: Flush Point Adjustment

    EPSON Stylus Pro 7000 Revision A FLUSH POINT ADJUSTMENT This function corrects the flushing position of the carriage to make sure the carriage is properly positioned over the F Box during the flushing operation. 1. Put a piece of paper over the flushing box.

  • Page 182: Feed Adjustment

    EPSON Stylus Pro 7000 Revision A FEED ADJUSTMENT This function adjusts the distance the printer feeds paper by correcting the printer’s distance-measurement setting. 1. Make sure "Adj. Feed" appears in the LCD, and press the Enter button. 2. The printer prints a check pattern (lines) while feeding the paper at a fixed distance.

  • Page 183: Adj Top & Bottom

    EPSON Stylus Pro 7000 Revision A ADJ TOP & BOTTOM Side Bottom margin This function sets the distances between the P FRONT sensor and heads, margin cutter and heads, as well as the P EDGE sensor and heads. You can also use Feed this function to adjust the top, bottom, and side margins.

  • Page 184: Adj Rear Sensor Position

    EPSON Stylus Pro 7000 Revision A ADJ REAR SENSOR POSITION Input this measurement. This function makes sure the P REAR sensor correctly detects the rear edge of cut-sheet paper to allow the user to print with the largest possible printable area but without printing off the edge of the paper and marring future printouts.

  • Page 185: Test Pattern Print

    EPSON Stylus Pro 7000 Revision A To print the list of variable items you need to enter the printer’s serial number TEST PATTERN PRINT when prompted. The serial number is located on the back of the printer, next to the power connector.

  • Page 186: Clean Head (Drain Ink)

    “Cleaning Menu” on including the printheads. Perform the Clean Head function before moving the page 187. printer. The term cleaning jig means the EPSON original transportation fluid cartridge (x6 per operation). P/N = Adj Clean Head 1045585...

  • Page 187: Counter Clear

    EPSON Stylus Pro 7000 Revision A 5.4.3 Cleaning Menu COUNTER CLEAR Using this menu you can select a cleaning mode and initiate that cleaning This function resets (to the original condition) the following counters which operation. Also you can select whether or not the printer performs the initial- are stored in memory on the Main Board.

  • Page 188: Print Menu

    EPSON Stylus Pro 7000 Revision A 5.4.4 Print Menu "UPDATE" ITEMS The Print menu performs the same test-printing functions as the "Test Print" The items you can update are described below. option on the Adjustment menu. For details, see “Test Pattern Print” on page 185.

  • Page 189: Mechanism Adjustment

    EPSON Stylus Pro 7000 Revision A " Ink Parameters 5.5 Mechanism Adjustment You can reset the Initial Ink Charge flag, causing the printer to perform the initial ink charge the next time the printer is turned on. This section describes the mechanism adjustments you need to perform when replacing or removing certain parts.

  • Page 190: Cr Timing Belt Tension Adjustment

    EPSON Stylus Pro 7000 Revision A CR TIMING BELT TENSION ADJUSTMENT PF TIMING BELT TENSION ADJUSTMENT This adjustment is necessary for service operations that require you to This adjustment is necessary for service operations that require you to remove/loosen the CR Motor or CR Steel Belt. When replacing or re-installing remove/loosen the PF Motor or PF Belt.

  • Page 191: P Thick Sensor Assembly Adjustment

    EPSON Stylus Pro 7000 Revision A P THICK SENSOR ASSEMBLY ADJUSTMENT Trigger arm When removing/replacing the P THICK sensor, verify the sensor operation using the Self-Diagnostic mode as described below. PTHICK 1. Remove the Top Cover as described in Chapter 4.

  • Page 192: Cover Open Sensor Assembly

    EPSON Stylus Pro 7000 Revision A COVER OPEN SENSOR ASSEMBLY When removing/replacing the Cover Assembly or the Front Cover, verify the sensor operation using the Self-Diagnostic mode as described below. Flag 1. Press the following buttons and turn on the printer to enter the Self- Diagnostics mode.

  • Page 193: Usb Id Copy/Backup

    EPSON Stylus Pro 7000 Revision A 5.6 USB ID Copy/Backup Each printer has a unique USB ID which is stored in the NVRAM (EEPROM) on the C299MAIN board. The USB ID is unique for each printer in the same way a serial number is unique.

  • Page 194: Running The Program

    EPSON Stylus Pro 7000 Revision A 5.6.1 Running the Program 12. Press the Enter key and the USB structure settings are written to the new board. When “Settings finished” appears, turn off the printer. There are two ways to use the program, the first one is given in the next...

  • Page 195: Chapter 6 Maintenance & Setup

    C H A P T E R MAINTENANCE & SETUP...

  • Page 196: General Maintenance Issues

    Basically for this product, service technicians are required to visit the Due to the printer’s size and weight, make sure any area user’s location where the EPSON Stylus Pro 7000 is used, and perform you move the printer to or any surface you place the necessary maintenance/service on-site while following the precautions printer on is stable.

  • Page 197: Periodic Maintenance Items

    EPSON Stylus Pro 7000 Revision A 6.1.1 Periodic Maintenance Items 6.1.2 Product Life Information The printer uses sensors and counters to determine when consumable items The table below shows the product life about the printer body, each need to be replaced. When a consumable part has reached its predetermined mechanism and various parts.

  • Page 198: Important Maintenance Items During Service Operations

    Revision A 6.1.3 Important Maintenance Items During Service 6.1.4 Lubrication and Glue Operations Unlike the EPSON Stylus Pro 9000, this printer requires some grease and glue as described below. Check the following items during printer maintenance/service and perform any necessary operations.

  • Page 199: Chapter 7 Appendix

    C H A P T E R APPENDIX...

  • Page 200: Wiring Diagrams

    Panel cutter P_Edge sensor solenoid Unit Type B CN20 option I/F C299Main PC card Board slot CN24 Pump mtr CN18 CN17 PF mtr CR mtr Parallel Figure 7-1. EPSON Stylus Pro 7000 Wiring Diagram Appendix Wiring Diagrams...
  • Page 201 EPSON Stylus Pro 7000 Revision A Table 7-1. Electrical Circuit Connector List (cont.) Table 7-1. Electrical Circuit Connector List Board Connector Description Board Connector Description CN38 Front cover sensor Parallel Interface CN39 P_Front sensor Type-B Option Card Connector CN41 CR HP sensor...

  • Page 202: Connector Pin Assignment

    EPSON Stylus Pro 7000 Revision A 7.1.1 Connector Pin Assignment Table 7-2. Connector Pin Assignments for CN2 (cont.) Pin No. Signal Name Function Tables in this section provide connector pin assignment of the Stylus Scan Signal ground 2500. Signal ground Signals of each connector on the B102 MAIN Board are listed below.
  • Page 203 EPSON Stylus Pro 7000 Revision A Table 7-3. Connector Pin Assignments for CN6 Table 7-4. Connector Pin Assignments for CN7 (cont.) Pin No. Signal Name Function Pin No. Signal Name Function +28V Printhead power source Logic Power Source Ground Signal ground...
  • Page 204 EPSON Stylus Pro 7000 Revision A Table 7-5. Connector Pin Assignments for CN8 Table 7-6. Connector Pin Assignments for CN9 Pin No. Signal Name Function Pin No. Signal Name Function Light head dot control reference Signal ground CVHV voltage BHDATA0...
  • Page 205 EPSON Stylus Pro 7000 Revision A Table 7-7. Connector Pin Assignments for CN10 Table 7-11. Connector Pin Assignments for CN18 Pin No. Signal Name Function Pin No. Signal Name Function Drive signal phase A for the PF PS cooling fan power supply...
  • Page 206 EPSON Stylus Pro 7000 Revision A Table 7-15. Connector Pin Assignments for CN31 Table 7-19. Connector Pin Assignments for CN35 Pin No. Signal Name Function Pin No. Signal Name Function C_NOT Cyan I/C not installed Y_NOT Yellow I/C not installed...
  • Page 207 EPSON Stylus Pro 7000 Revision A Table 7-24. Connector Pin Assignments for CN41 Pin No. Signal Name Function CR home position signal Signal ground Sensor power source Table 7-25. Connector Pin Assignments for CN42 Pin No. Signal Name Function Table 7-26. Connector Pin Assignments for CN43 Pin No.

  • Page 208: Exploded View Diagram

    EPSON Stylus Pro 7000 Revision A 7.2 Exploded View Diagram The illustrations in the following pages show the printer components and arrangement. The part numbers in the illustrations refer to the illustration numbers in Table 7-2, page 162. " No.1: Frame Assembly "...
  • Page 209 EPSON Stylus Pro 7000 Revision A FRAME ASSY EPSON Stylus Pro 7000 PM-7000C No.1 Rev.01 10180 Figure 7-2. Frame Assembly Appendix Exploded View Diagram...
  • Page 210 EPSON Stylus Pro 7000 Revision A PF ASSY EPSON Stylus Pro 7000 PM-7000C No.2 Rev.01 10180 Figure 7-3. Paper Feed Assembly Appendix Exploded View Diagram...
  • Page 211 EPSON Stylus Pro 7000 Revision A HEAD ASSY EPSON Stylus Pro 7000 PM-7000C No.3 Rev.01 10180 Figure 7-4. Head Assembly Appendix Exploded View Diagram...
  • Page 212 EPSON Stylus Pro 7000 Revision A CR ASSY EPSON Stylus Pro 7000 PM-7000C No.4 Rev.01 10180 Figure 7-5. Carriage Assembly Appendix Exploded View Diagram...
  • Page 213 EPSON Stylus Pro 7000 Revision A FRAME ACCESSORY 406x7 408X2 403x4 405x4 403x6 EPSON Stylus Pro 7000 PM-7000C No.5 Rev.01 10180 Figure 7-6. Frame Accessory Appendix Exploded View Diagram...
  • Page 214 EPSON Stylus Pro 7000 Revision A MENTE ASSY 464x3 465x3 463x3 EPSON Stylus Pro 7000 PM-7000C No.6 Rev.01 10180 Figure 7-7. Maintenance Assembly Appendix Exploded View Diagram...
  • Page 215 EPSON Stylus Pro 7000 Revision A I/H ASSY 515x6 501x6 516x6 514x6 513x6 510x6 512x6 511x6 502x6 509x6 (503-508) EPSON Stylus Pro 7000 PM-7000C No.7 Rev.01 10180 Figure 7-8. Ink Cartridge Holder Assembly Appendix Exploded View Diagram...
  • Page 216 EPSON Stylus Pro 7000 Revision A CABLE GUIDE 611X12 613X6 612X12 EPSON Stylus Pro 7000 PM-7000C No.8 Rev.01 10180 Figure 7-9. Cable Guide Appendix Exploded View Diagram...
  • Page 217 EPSON Stylus Pro 7000 Revision A BOARD BASE ASSY 200 including 201,202 EPSON Stylus Pro 7000 PM-7000C No.9 Rev.01 10180 Figure 7-10. Board Base Assembly Appendix Exploded View Diagram...
  • Page 218 EPSON Stylus Pro 7000 Revision A COVER ASSY EPSON Stylus Pro 7000 PM-7000C No.10 Rev.01 10180 Figure 7-11. Cover Assembly Appendix Exploded View Diagram...

  • Page 219: Component Layout

    EPSON Stylus Pro 7000 Revision A 7.3 Component Layout The illustrations below show the C299MAIN Board component layout. Figure 7-12. C299MAIN Board Component Layout of Component side Appendix Component Layout...
  • Page 220 EPSON Stylus Pro 7000 Revision A Figure 7-13. C299MAIN Board Component Layout of Soldering Side Appendix Component Layout...
  • Page 221 EPSON Stylus Pro 7000 Revision A Figure 7-14. C299SUB Board Component Side Figure 7-15. C299SUB Board Soldering Side Appendix Component Layout...

  • Page 222: Circuit Diagrams

    EPSON Stylus Pro 7000 Revision A 7.4 Circuit Diagrams The circuit diagrams for the C299MAIN Board are provided in the following pages. " C299MAIN (1/2) " C299MAIN (2/2) " C299SUB Appendix Circuit Diagrams...

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