IBM System x3200 Type 4362 Problem Determination And Service Manual page 7

Universal Serial Bus (USB) port problems . . . . . . . . . . . . . 123
Error LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Power-supply LEDs. . . . . . . . . . . . . . . . . . . . . . . 125
Diagnostic programs, messages, and error codes
Running the diagnostic programs. . . . . . . . . . . . . . . . . 127
Diagnostic text messages . . . . . . . . . . . . . . . . . . . 128
Viewing the test log. . . . . . . . . . . . . . . . . . . . . . 128
Diagnostic error codes
Recovering from a BIOS update failure
System-error log messages . . . . . . . . . . . . . . . . . . . . 138
Solving SAS problems. . . . . . . . . . . . . . . . . . . . . . 146
Solving power problems . . . . . . . . . . . . . . . . . . . . . 146
Solving Ethernet controller problems . . . . . . . . . . . . . . . . 147
Solving undetermined problems . . . . . . . . . . . . . . . . . . 148
Problem determination tips . . . . . . . . . . . . . . . . . . . . 148
Calling IBM for service
Appendix A. Getting help and technical assistance . . . . . . . . . . 151
Before you call . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the documentation . . . . . . . . . . . . . . . . . . . . . 151
Getting help and information from the World Wide Web . . . . . . . . . 152
Software service and support . . . . . . . . . . . . . . . . . . . 152
Hardware service and support . . . . . . . . . . . . . . . . . . . 152
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . . 152
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 153
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 153
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 154
Product recycling and disposal
Battery return program
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 157
Federal Communications Commission (FCC) statement . . . . . . . . 157
Industry Canada Class A emission compliance statement . . . . . . . . 158
Australia and New Zealand Class A statement . . . . . . . . . . . . 158
United Kingdom telecommunications safety requirement . . . . . . . . 158
European Union EMC Directive conformance statement . . . . . . . . 158
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 159
Chinese Class A warning statement . . . . . . . . . . . . . . . . 159
Japanese Voluntary Control Council for Interference (VCCI) statement
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
. . . . . . . . . . . . . . . . . . . . 129
. . . . . . . . . . . . . . . 137
. . . . . . . . . . . . . . . . . . . . . 150
. . . . . . . . . . . . . . . . . . 155
. . . . . . . . . . . . . . . . . . . . . 156
. . . . . . . . . . . 127
Contents
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