IBM System x3200 Type 4362 Problem Determination And Service Manual page 148

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 Types 4362 and 4363," on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
035-002-0nn ServeRAID interface timeout.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
035-253-s99 RAID adapter initialization failure.
035-254-0nn Setup error; unable to allocate memory to
run test.
035-255-0nn Internal error.
035-260-0nn System to controller interface failure.
035-265-0nn Adapter Communication error.
035-266-0nn Adapter CPU test error.
130
System x3200 Types 4362 and 4363: Problem Determination and Service Guide
Action
1. Make sure that the ServeRAID controller is
configured correctly. Obtain the basic and
extended configuration status bytes and see the
ServeRAID documentation for more information.
2. Reseat the following components:
a. Hard disk drive backplane cable
b. ServeRAID adapter
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Make sure that the ServeRAID controller is
configured correctly. See the ServeRAID
documentation for more information.
2. Reseat the following components:
a. Hard disk drive backplane cable
b. ServeRAID adapter
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the following components:
a. ServeRAID adapter
b. Hard disk drive backplane cable
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Check the system resources and make more memory
available (see Using the Configuration/Setup Utility
program); then, run the test again.
1. Reseat the hard disk drive backplane cable.
2. Replace the hard disk drive backplane.
1. Reseat the ServeRAID adapter.
2. Replace the ServeRAID adapter.
3. Restart the server.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 15).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 15).
2. Reseat the RAID adapter.
3. Replace the RAID adapter.