Chapter 5. Solving Problems - IBM 3151 Manual To Operations

· Solving Problems
Chapter 5. Solving Problems
This section helps you solve IBM 3151 problems, often without requiring any
repair of the IBM 3151. When you have a problem, you need to determine
whether the problem is in the IBM 3151, the modem or other communication
equipment, or the application program in the host system.
Service Assistance: If you cannot complete the problem determination
procedures, on-site assistance by an IBM service representative is available on a
billable-hourly basis. The service representative will help you perform the
problem determination and replace the failing element with a user-owned spare
(if available).
The following figure shows a typical problem that is caused when cables are
disconnected or the cartridge is not installed.
~~~~~ Keyboard
Cable
Figure 5-1. Example of Disconnected Cables and Cartridge
Chapter 5. Solving Problems
5-1