IBM 3151 Manual To Operations page 157

International Business Machines Corporation
Armonk, New York 10504
Statement of Limited Warranty
DEFINITIONS
The term "Machine" as used herein refers to machines
and/or their features, model conversions, machine
elemet;lts and accessories unless the context requires
individual reference.
The terms "Machines" and "machines" are used in
substitution for the terms "Products" and "products,"
respectiv,ely. Such latter terms appear in selected IBM
agreements.
The term "failing machine" refers to machine or
machine element requiring warranty service. The term
"exchange machine" refers to a machine or machine
element provided by IBM to the Customer under an
Ex.change Type of Service.
The term "programming" shall mean such programming
as IBM may make generally available, without separate
charge, for machines of the types ordered by the
Customer.
WARRANTIES
Machines purchased from IBM under an agreement for
purchase of IBM machines or from an IBM approved
Remarketer, or an IBM Authorized Dealer, Distributor or
Wholesaler will be
1)
newly manUfactured by or for IBM
from new and serviceable used parts which are equivalent
to new in performance in these Machines,
2)
assembled by
or for )BM from serviceable used parts, or 3) Machines
which have been previously installed.
. IBM warrants that on the Date. of Installation each
Machine will be in good working order and will conform
to IBM's official published specifications which are
available upon request. .
The Warranty Period for each Machine commences on
its Date of Installation.
Warranty service as described herein. may
be provided by
IBM, an applicable IBM Authorized Dealer, or an IBM
selected independent contractor, .as indicated in the
applicable Exhibit.
IBM will not provide warranty service hereunder for
Machines or programming located outside the United
States and Puerto Rico.
Service and Parts Warranty
Commencing on the Date of Installation of each
machine, model upgrade and feature addition, and
continuing for the duration of the Warranty Period, IBM
agrees to provide the availability of warranty service at no
additional charge except as set forth in this subsection or
in the subsection entitled "Travel Expense," to keep the
machines,. model upgrades and feature additions in, or
restore them to, good working order. Warranty service
will' be provided by repairing the machines, model
upgrades or feature additions or exchanging the machines
under one of the Types of Service described in the
subsection ,entitled "Types of Service." The specific Type
of Service for each machine, model upgrade or feature
addition will be indicated in the 'applicable Exhibit.
Warranty options that provide alternate Types <,If Service
are available for certain Machines under. an IBM
maintenance agreement.
It is the Customer's responsibility to determine when a
machine or machine element requires warranty service.
Before requesting warranty service, the Customer will
perform any problem determination procedures provided
by IBM, and if service is required, the Customer will
follow the service request procedures provided by IBM.
When the Customer presents a failing machine to IBM
under a Repair Type of Service, IBM will provide
warranty service to restore the failing machine to good
working order. Repair Types of Service include remedial
maintenance and may include preventive maintenance
based on the specific needs of individual machines as
determined by IBM. Repair Types of Service may also
include lubrication, adjustments and replacement of parts,
all as deemed necessary by IBM. Parts, which may be
used parts, will be futnished on an exchange basis, and the
replaced parts become the property of IBM. When a
failing machine is to be repaired under a Repair Type of
Service, the Customer is responsible to remove or
implement other safeguards to protect all programming,
programs, data and removable storage media before such
repair.
When the.. Customer presents a failing machine to IBM
under an Exchange Type of Service, it becomes the
property of IBM at the time of exchange. An exchange
machine may not be new, but will be in. good
worki~g
order, and becomes the Customer's property at the time of
exchange. IBM reserves the right to verify that warranty
service for a failing machine is required prior to providing
an exchange machine. When a failing machine is
exchanged, the Customer will remove all programming,
programs, data and removable storage media, and all
non-IBM parts, options, alterations and attachments
before such exchange. The Customer
agree~
that all such
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