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- Page 1 SurePOS 300 Installation and Service Guide for 4810/4910 Model 31x, 32x, W2H 11-9-2005 GA27-4309-01...
- Page 3 SurePOS 300 Installation and Service Guide for 4810/4910 Model 31x, 32x, W2H 11-9-2005 GA27-4309-01...
- Page 4 Publications are not stocked at the address given below. IBM welcomes your comments. A form for readers’ comments is provided at the back of this publication. If the form has been removed, you can send your comments to the following address: Department CNPA Design &...
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Page 5: Table Of Contents
Rear connectors ......1-4 Rear connectors 4810 (31x models) ....1-4 Rear connectors 32x models . - Page 6 Clear display ......A-10 Display position ..... . . A-10 Delete to end of line .
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Page 7: Figures
Front view of 4810/4910 ......1-3 1-3. 31x models rear view connections ..... . . 1-4 1-4. - Page 8 11-9-2005 SurePOS Installation and Service...
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Page 9: About This Guide
I/O. The components of the 4910 Express Solution are determined by each country or geographical region. Throughout this guide, the term 4810 refers to all models of the IBM 4810/4910 SurePOS 300. The chapters are organized as follows: v Chapter 1, “Introduction,”... -
Page 10: Accessibility
This product contains a sealed lead acid battery. The battery must be recycled or disposed of properly. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed acid batteries. For information about proper disposal of these batteries, please contact IBM at 1–800–426–4333. - Page 11 EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. Disposal of IT products should be in accordance with local ordinances and regulations.
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Page 12: Tell Us What You Think
You can use either of these ways to provide feedback: v Visit our Web site at http://www.ibm.com/solutions/retail/store. Select Support, then Publications. Select the publication comments link within the introductory text. Fill in the requested information and your comments. Be sure to include the name and form number of the document in the Publication ID field. -
Page 13: Summary Of Changes
Inserted the new Tell us what you think statements v Added supported models to front cover Updated information on IBM SurePOS 300 to include the 4910-32x model, which is an Express solution that includes the 4810-32H, a printer, display, cash drawer, and possibly other I/O devices. - Page 14 11-9-2005 SurePOS Installation and Service...
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Page 15: Chapter 1. Introduction
11-9-2005 Chapter 1. Introduction This chapter describes the characteristics of the IBM 4810 SurePOS 300, which includes the machine type 4910. Product summary The 4810 consists of a personal computer (PC) core with expansion slots, Electronic Industries Association (EIA) 232 connectors, an Ethernet LAN adapter, and built-in video (VGA) support. -
Page 16: Physical Dimensions
Product introduction Table 1-2. Models and features (continued) Model 4810-W2H 4910-32H/32E/32A Note: References in this guide to the 4810 Model 32x also apply to the 4810 Physical dimensions Figure 1-1 shows the dimensions of the product: 216 mm (8.5 i n. ) Figure 1-1. -
Page 17: Front View And Leds
11-9-2005 Environmental considerations Temperature and humidity requirements are as follows: v Operating: +10°C to 40°C (50° to 104°F) with 8% to 80% relative humidity v Shipping: −40°C to +60°C (−40° to 140° F), which includes condensation but not rain. v Storage: 0°C to +60°C (32° to 140° F) The 4810/4910 SurePOS 300 meets all worldwide Electromagnetic Compatibility (EMC) standards. -
Page 18: Rear Connectors
This LED blinks during receive/send transmission. whether the 4910 models would follow the current grouping of the rear connectors for the 4810 models 31x and 32x. If not, how should the 4910 be incorporated? USB ports. Parallel port. Optionally, you can plug a parallel-interface device into this port. - Page 19 11-9-2005 power Port for an Ethernet LAN cable. Mouse port. Port for a PS/2 or compatible keyboard. Microphone port. Audio input port. Port for audio output, such as self-amplified speakers Power. The voltage switch allows you to select 100-127 V or 200-240 V ac.
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Page 20: Rear Connectors 32X Models
Product introduction Rear connectors 32x models Figure 1-4 shows the connections available on the 4810/4910 models 32x: Voltage switch Figure 1-4. 32x models rear view connections. Note the location of the voltage selection switch. B,C,D SurePOS Installation and Service +5 VDC (E+F) +12 VDC (E+F) USB ports. - Page 21 11-9-2005 power Product introduction Port for audio output, such as self-amplified speakers Power. The voltage switch allows you to select 100-127 V or 200-240 V ac. Attention When installing a new power supply, be sure to set the correct input voltage for your area or you will damage the power supply.
- Page 22 Product introduction 11-9-2005 SurePOS Installation and Service...
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Page 23: Chapter 2. Disassembling The 4810/4910 Surepos 300
3. Remove the hard drive ( A in Figure 2-2 on page 2-2) or compact flash ( B ): Note: The unit can accommodate either the hard disk drive or the compact a. To remove the hard drive, disconnect the power and interface cables from © Copyright IBM Corp. 2002, 2004 flash. the hard drive. -
Page 24: Bracket Assembly And Hard Drive
Figure 2-2. Bracket assembly and hard drive b. Using Figure 2-2, follow the directions for either an HDD or flash memory. v Press to release the tabs ( J ) on each side of the hard drive ( K ) and v To remove the compact flash: 4. -
Page 25: Planar Board Assembly
11-9-2005 a. Unplug the connector and remove the screws that hold the power supply. b. Lift the power supply from the unit. 8. Remove the screws holding the riser card and then remove riser card. Figure 2-3. Planar board assembly 9. - Page 26 11-9-2005 SurePOS Installation and Service...
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Page 27: Chapter 3. Problem Determination
11-9-2005 Chapter 3. Problem determination Note: Refer to IBM Safety Information - Read This First, GA27-4004, before beginning the procedures in this chapter. Both software errors or hardware failures can cause problems with the 4810/4910 SurePOS 300. This chapter contains troubleshooting information to help you determine the cause of a problem and how to solve it. - Page 28 Problem determination Note: To troubleshoot problems with the 4610 SureMark Printer, please refer to the SureMark Printers Hardware Service Guide, GY27-0355. For other I/O devices bundled with the 4910, please refer to each device’s respective service guide. SurePOS Installation and Service 11-9-2005...
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Page 29: Chapter 4. Parts Catalog
Assembly 1: Field-replaceable units ....4-2 This chapter provides parts information available for the Model 31x and 32x system units. See the IBM Store Systems: Parts Catalog, for parts information about peripheral devices. -
Page 30: Assembly 1: Field-Replaceable Units
Parts catalog Assembly 1: Field-replaceable units SurePOS Installation and Service 11-9-2005... - Page 31 1 Compact Flash mount –5 45P6203 1 64-MB Compact Flash – 45P6235 1 128-MB Compact Flash – 45P6209 1 Riser card (31x, not shown) – 03R5968 1 Riser card (32x, not shown) – 45P6222 1 Battery (not shown) –6 03R5912 1 HDD –7...
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Page 33: Appendix A. Input/Output Device Commands
Sets the specified emulation mode. Example: This example sets Logic Controls emulation mode: Character set select (02) <STX> Note: This command is effective only in IBM Mode. © Copyright IBM Corp. 2002, 2004 Logic Controls Emulation Mode (default) IBM mode... -
Page 34: User Character Definition (03)
User character definition (03) <EXT> Purpose: SurePOS Installation and Service Selects the specified character set. Modified IBM code page 437 (U.S./European, power-on default) Modified IBM code page 897 (Katakana) Modified IBM code page 858 (Multilingual International) Modified IBM code page 852 (Central Europe) - Page 35 P10 | P15 | P20 7 pixels high P25 | P30 | P35 ↓ IBM Mode allows nine user defined characters to be defined. See Table A-2 for defined characters: 6. X'1A' 7. X'1C' 8. X'1D' 9. X'1E' The byte that follows the command byte represents an address betweenX'15' and X'1A', or between X'1C' and X'1E' in the currently selected character set.
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Page 36: Brightness Control (04)
Input/output device commands Table A-3. User character definition: IBM emulation mode Byte # * These user character definitions are maintained for application compatibility with displays with 5x8 character boxes. ←– – – –5 pixels wide – – – –→ Brightness control (04) <EOT>... -
Page 37: Backspace (08)
11-9-2005 carriage return, or display position command is written to the top line. The test and reset commands stop the scrolling message regardless of the display position. Backspace (08) <BS> Purpose: Decrements the cursor position by one and clears any character displayed in that position. -
Page 38: Carriage Return (0D)
Input/output device commands Carriage return (0D) <CR> Purpose: Causes the cursor to move to the leftmost position of the current line. This command stops the scrolling alphanumeric message if the cursor position is on the top line when this command is sent. Test (0F) <SI>... -
Page 39: Vertical-Scroll Display Control Mode (12)
IBM user-defined characters not erased. The Logic Controls user-defined, All byte values between X'00' and X'1F' not defined in this section are ignored by the display in Logic Controls mode. User-defined characters in the IBM mode that have not been defined previously are spaces. -
Page 40: Null Vfd Commands
Input/output device commands Null VFD Commands (06), (1B, 06), (07), (1B), 07) Purpose: These are null commands for both integrated and distributed display modules. They will have no effect on the operation of the display. SurePOS Installation and Service 11-9-2005... -
Page 41: Apa Commands
11-9-2005 APA commands This section describes the following APA VFD commands: v Backspace without deleting v Line feed v Carriage return v Test v Clear display v Display position v Delete to end of line v Dimming v Cursor mode v Screen mode v Horizontal scroll v Display mode... -
Page 42: Carriage Return
When Test is working, all codes are ignored. The test command X'OF' is only available when the IBM code page 437 is selected. When the other font table except IBM code page 437 is selected, test code is ignored. Clear display... -
Page 43: Dimming
11-9-2005 Purpose: The displayed characters from the write-in position to the end position on the same row are erased. The write-in position is not shifted. Dimming 1B 5C 3F 4C 44 Ps Purpose: Luminance can be adjusted into six levels by using this command. The data byte following the command sequence (represented by Ps in the preceding command format), changes the dimming level. -
Page 44: Horizontal Scroll
Input/output device commands Mode 6 (X'36') 5x7 dots, 4 rows (default) 7 (X'37') 5x7 dots, 5 rows 8 (X'38') 16x16 dots, 2 rows Horizontal scroll 1B 5C 3F 4C 48 Pm 3B Pl 3B Pt 3B Pn 3B Pd...Pd Purpose: This command initiates horizontal scrolling. -
Page 45: User-Definable Font Set
11-9-2005 Mode 0 (X'30') Reset display mode. Characters written after this command are reset to normal display mode. 5 (X'35)' Blinking mode. Characters written after this command blink ON and OFF every 0.3 seconds. 7 (X'37') Reverse mode. Characters written after this command are reversed. User-definable font set 1B 5C 3F 4C 57 Pf 3B Pn 3B Pc 3B Pd...Pd Purpose:... -
Page 46: Graphic Display Mode
Input/output device commands X'B0A0'--X'B0FF', X'B1A0'--X'C8FF' (Positions X'B100'--X'B19F' are not available.) X'CAA0'--X'CAFF', X'CBA0'--X'FDFF' (Positions X'CB00'--X'CB9F' are not available.) Simplified Chinese GB2312-80 (Font selection X'1B', X'53', X'33') X'B0A0'--X'B0FF', X'B1A0'--X'F7FF' (Positions X'B100'--X'B19F' are not available.) Traditional Chinese Big-5 (Font selection X'1B', X'53', X'34') X'C940'--X'C9FF', X'CA40'--X'F9FF' (Positions X'CA00'--X'CA3F' are not available.) Graphic display mode... - Page 47 11-9-2005 The format of the Horizontal Scroll Release command is as follows: 1B 5C 3F 4C 4D 45 Purpose: This command resets horizontal scroll mode. The format of the Horizontal Scroll Display Mode Set command is as follows: 1B 5C 3F 4C 4D Pm 3B Pl 3B Pt 3B Pn 3B Pd...Pd Purpose: This command sets horizontal scrolling options.
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Page 48: Font Selection
SurePOS Installation and Service scrolling, the User Definable Font Set command is not available. code. 30: English - IBM code page 437 modified (default) 31: Japanese - JIS X 0208-1990 32: Korean - KS C 5601-1992 33: Simplified Chinese - GB-2321... -
Page 49: Appendix B. Notices
References in this publication to IBM products, programs, and services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not that only IBM’s product, program, or service may be used. -
Page 50: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 51: Australia / New Zealand
In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergröβern.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. Australia / New Zealand Attention: This is a Class A product. -
Page 52: Korean Communications Statement
Korean Communications Statement Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find this is not suitable for your use, you may exchange it for a non-business purpose one. Taiwanese class A warning statement Taiwanese battery recycling statement Waste batteries, please recycle. -
Page 53: Chinese Class A Warning Statement
11-9-2005 Chinese Class A warning statement Attention: cause radio interference in which case the user may be required to take adequate measures. Electrostatic discharge (ESD) Attention: the part, the product, and the service person. No damage will occur if the service person and the part being installed are at the same charge level. -
Page 54: Trademarks
Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM (logo) PS/2 Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. -
Page 55: Appendix C. Safety Information
11-9-2005 Appendix C. Safety information Danger: Before you begin to install this product, read the safety information in IBM Safety Information — Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: Voordat u begint met de installatie van dit produkt, moet u eerst de veiligheidsinstructies lezen in de brochure Veiligheidsinstructies—Lees dit... - Page 56 Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information — Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur.
- Page 57 GA27-4004. Diese Veröffentlichung beschreibt die Sicherheitsvorkehrungen für das Verkabeln und Anschlieβen elektrischer Geräte. Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information — Read This First, GA27-4004 könyvecskében leírt biztonsági információkat. Ez a könyv leírja, milyen biztonsági intézkedéseket kell megtenni az elektromos berendezés huzalozásakor illetve csatlakoztatásakor.
- Page 58 Pericolo prima di iniziare l’installazione di questo prodotto, leggere le informazioni relative alla sicurezza riportate nell’opuscolo Informazioni di sicurezza—Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche. Fare Før du begynner å installere dette produktet, må du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon—Les dette først, GA27-4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr.
- Page 59 11-9-2005 Varning—livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter—Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Appendix C. Safety information...
- Page 60 11-9-2005 GA27-4004 GA27-4004 SurePOS Installation and Service...
- Page 61 11-9-2005 GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 Appendix C. Safety information...
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Page 63: Index
2-2 humidity requirements 1-3 i/o commands A-1 I/O ports 1-1 IBM publications Web site ii IBM Safety Information – Read This First 3-1 indicators, front view and LED 1-3 input, audio 1-5, 1-6 input/output (I/O) device commands... - Page 64 1-3 terminal not operating 3-1 trademarks B-6 Video interface 1-1 voltage 1-2 voltage selection switch 1-5, 1-7, 2-3 and power LED 3-1 Web site for IBM publications ii who should read this manual vii ZIF connector 2-2 11-9-2005...
- Page 65 Please tell us how we can improve this book: Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
- Page 66 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Design & Information Development Dept. CJMA/Bldg. 645 PO Box 12195...
- Page 68 Part Number: 03R5994 11-9-2005 Printed in USA GA27-4309-01...