Troubleshooting; Error Processing - Epson TM-C7500 Series Technical Reference Manual

Troubleshooting

Error Processing

LCD display
Error
PAPER OUT
Paper out
MEDIA DETECTION
ERROR
Media detection error
MEDIA SIZE ERROR L
Media size error
MEDIA SIZE ERROR W
Media size error
PAPER JAM ERR ##
(##: D1 to D5, 11 to 15,
21 to 25, 51, 61, DC)
Paper jam error
Description
There is no paper.
The type of the paper set in the
printer is different from the
specified type set for "Media
position detection settings".
The paper size is inappropriate
for the print area. 
(Paper feed direction
The paper size is inappropriate
for the print area. 
(Paper width direction)
Paper is jammed inside printer
Chapter 3
Recovery method
 When using roll paper:
1. Open the paper set cover.
2. Open the roll paper cover.
3. If there is any paper or a paper roll left,
remove it.
4. Set a roll paper.
5. Run auto loading of the paper.
6. Close the paper set cover and roll
paper cover.
 When using fanfold paper:
1. Open the paper set cover.
2. Remove any remaining paper.
3. Set the new paper in place.
4. Run auto loading of the paper.
5. Close the paper set cover.
Set the type of paper specified for "Media
position detection settings" or change the
settings for "Media position detection
settings" to that is suitable for the loaded
paper.
Set the paper whose size matches the print
area or change the print area to that
suitable for the loaded paper.
Set the paper whose size matches the print
area or change the print area to that
suitable for the loaded paper.
1. Open the paper set cover.
2. Open the front cover.
If you cannot open the front cover, the
cutter blade may be locked. Turn this
product's power off and on again.
3. Remove all the paper that is in the paper
path.
4. Close the front cover.
5. Run auto loading of the paper.
6. Close the paper set cover.
Handling
3
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